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2023-07-28Report on the organization of emergency response services for off-road accidents
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2023-07-25
Ombudsman Sint Maarten - Annual Report 2019 - EN
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2023-08-10
Provincial Ombudsman Punjab - Annual report 2022 - EN
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2023-07-25
Ombudsman Sint Maarten - Annual Report 2018 - EN
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2023-06-27
ombudsperson act pei
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2023-07-26
Sweden - Annual Report 2009/2010 - Summary - EN
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2023-07-13
State Comptroller and Ombudsman Israel - Ombudsman Report 49 Highlights - EN
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2023-07-13
State Comptroller & Ombudsman - Annual Report 2022 - Summary - EN
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2023-10-05
AORC - Webinar Invitation - Ombuds in the digital age - EN
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2019-04-29NIPSO publishes first Case Digest for spring 2019
Northern Ireland Public Services Ombudsman (NIPSO) Marie Anderson presents the Office’s first Case Digest, providing summaries of a number of recent complaints received by the Office. It reflects the varied nature of the cases NIPSO deals with and the range of outcomes which can follow either an initial assessment or a full investigation.
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2023-04-27
Report exposes gaps in Council complaint policies about contractors
The Victorian Ombudsman's report Councils and complaints: Glen Eira City Council’s approach to contractor work, tabled 26 April 2023, details one individual’s experience and potentially broader issues affecting councils and their communities across Victoria. The investigation found widespread inconsistency in the way councils across the state handle complaints about the services they outsource to third-party contractors.
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2023-07-26
148 report-npm- 2 -1
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2014-02-24
Occasional Paper #77
Coping with changes on all fronts (2003) Clare Lewis, Q.C. Reaffirming the ombudsman's powers and adapting its actions.
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2023-06-30
NSW Ombudsman - Report - In focus - Avoiding pitfalls when agencies and public servants use social media - EN
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2023-07-06
Bermuda Ombudsman - Annual Report 2022 - EN
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2023-07-27
The Greek Ombudsman - Special report - Return of third country nationals 2022 - EN
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2023-07-20
PFDC Management Report - Biennium 2020-2022 - ES
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-07-28
USOA Conference - Request for Proposals 2020 - Primer