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2015-11-04Risk management
Standard ISO 31000:2009 Risk Management – Principles and guidelines defines risk as the ‘effect of uncertainty on objectives’. It is important that Ombudsman offices have policies and procedures in place to identify, assess, manage/mitigate and monitor a range of risks, and that these are reviewed and evaluated at appropriate intervals.
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2015-11-03Caribbean & Latin American Region: Regional By-laws (Oct. 2015) - EN
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2015-10-30
III Seminario Internacional Programa
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2015-10-23
Merida Declaration on the Role of National Human Rights Institutions in implementing the 2030 Agenda for Sustainable Development
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2015-10-23
Announcement OGP Summit 2015
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2015-10-21
Maya Manolova takes office as national ombudsman
On 20 October 2015 Maya Manolova assumed office as the new national Ombudsman of Bulgaria. Ms Manolova, a former Member of Parliament with the Bulgarian Socialist Party, was elected as the new Ombudsman at the end of July 2015 and will follow former Ombudsman Konstantin Penchev.
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2015-10-21
FRA report on better guardianship rules to protect child victims of trafficking
Of the several hundreds of thousands of people trafficked in the EU, one in six are children. Existing guardianship rules for such children, who are often without parental care, frequently leads to inadequate support and protection, finds the latest report from FRA.
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2015-10-20
AOMF: Déclaration de Québec (Octobre 2015) - FR
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2015-10-15
New Zealand - Annual Report 2014/2015 EN
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2015-10-15
Ombudsman of the Gambia - Annual Report 2013 - EN
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2015-10-14
Hyderbad Development Authority pays RS.514871 to retired government servant as service dues
Hyderabad Development Authority paid service dues to a retired government employee on the orders of Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh.
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2015-10-09
Manitoba Ombudsman: Privacy Impact Assessment Tool
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2015-10-07
Memorandum of Understanding between ANZOA and IOI (Sep. 2015)
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2015-09-22
Québec Ombudsman unveils its 2014-2015 Annual Report
On September 17, 2015, in the National Assembly of Québec, Ombudsperson Raymonde Saint-Germain made the institution’s 45th Annual Report public.
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2015-09-22
Le Protecteur du citoyen du Québec dévoile son rapport annuel 2014-2015
Le Protecteur du citoyen du Québec dévoile son rapport annuel 2014-2015.
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2015-09-22
Trilogues and transparent law-making
The European Ombudsman, Emily O'Reilly, is currently inquiring into the issue of "trilogues" with a view to boosting transparent law-making in the EU. A debate about transparency and non-disclosure of documents will take place at the European Parliament on 28 September 2015 from 10:00 to 12:00.
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2015-09-18
Acting Ombudsman of Ontario named
Barbara Finlay has been named acting Ombudsman of Ontario, pending the Legislative Assembly’s selection process to fill the position permanently.
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2015-09-18
Tabling of the Annual Report of the Québec Ombudsman
Ombudsperson Raymonde Saint-Germain tabled the institution’s 45th Annual Report in the National Assembly.
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2012-04-06
Spain Procuradora General de Asturias - Annual Report 2009 ES
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2012-04-06
Sweden - Annual Report 2008 (Swedish+EN)