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2015-05-29Expulsion of special education needs student
In March Ombudsman Ron Paterson released an opinion under the Ombudsmen Act about an investigation into a decision by a school Board of Trustees to expel a high school student with Aspergers. Following an incident where the year 11 student had threatened to assault a teacher the Board had expelled him for “gross misconduct” that was “a harmful or dangerous example to other students”.
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2015-05-29
Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One
Reporting on the largest investigation in his office’s history – comprising more than 10,500 complaints – the Ombudsman revealed a litany of egregious problems with billing and customer service arising from Hydro One’s disastrous installation of a new customer information system in May 2013, which he estimates affected well over 100,000 customers.
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2015-05-29
President Lauds Ombudsman`s role in disposing complaints within 60 days
While addressing members of the Federal Advisory Committee on Reforms and Speedy Complaint Resolution and Federal and Provincial Ombudsmen of Pakistan, the President of Pakistan expressed his appreciation of the concept of speedy resolution of complaints at the doorsteps of the common man, free of cost, evolved by the Ombudsmen and the committee. The Federal Advisory Committee comprises of eminent and renowned personalities of Pakistan with a record of public service in the country.
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2015-05-29
Ombudsman inaugurates one Window Facilitation Desk for expats
Mr. M. Salman Faruqui, Federal Ombudsman of Pakistan inaugurated the first ever one window Facilitation Desk for Overseas Pakistanis at Benazir International Airport, Islamabad. Over 7 million Pakistanis living across the globe would now be able to submit their complaints at this Desk for their early redressal.
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2015-05-29
The Office of the Ombudsman has announced two own-motioned investigation reports
This Office has hosted a press conference this morning to announce two own-motioned investigation reports. One is about the "Rating and Valuation Department’s Regulation of Display of Building Numbers" while the other one is on "Safety Regulation of Eco-friendly Refrigerants ".
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2015-05-29
Ombudsman oversight coming soon to municipalities, universities and school boards
The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Ombudsman Act, 1990, the Public Sector and MPP Accountability and Transparency Act is coming into force.
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2015-10-12CNDH: Comunicado de Prensa (Octubre 2015)
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2015-05-28
Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas
El Defensor del Pueblo Adjunto y Defensor de los Derechos del Turista y del Extranjero, José Palmiotti, y el subsecretario de Derechos del Turista, Mario Pironi, participaron de la Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas, celebrada el 12 y 13 de mayo en la ciudad de Bogotá, Colombia. El encuentro, convocado por la Federación Iberoamericana del Ombudsman (FIO), fue organizado conjuntamente por la Red de Migrantes y Trata de esa Federación y la Defensoría del Pueblo de Colombia, y contó con el apoyo de la cooperación alemana GIZ.
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2013-06-19
Ombudsman criticises labelling of community workers
Community employees have to wear a yellow visibility vest with the label “community employment”. Ombudsman Máté Szabó criticises that this practise violates the principle of human dignity and the requirement of equal treatment.
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2015-05-27
Vigorous activities by the Seimas Ombudsmen raise public awareness about the Seimas Ombudsmen`s Office
More than a half (54%) of Lithuanian residents would know where to find protection against human rights violations, as many as 42% would seek help from the Seimas Ombudsmen. Those are the findings of a representative survey of the population commissioned by the Seimas Ombudsmen’s Office, carried out at the end of last year.
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2015-05-27
Parliamentary and Health Service Ombudsman welcomes government commitment to Public Service Ombudsman
Parliamentary and Health Service Ombudsman Dame Julie Mellor welcomed the government’s commitment to a single public service ombudsman which will make it much simpler and easier for citizens to complain about public services in England.
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2015-05-26
Public Defender publishes information bulletin for April 2015
On May 11, 2015, the Public Defender of Georgia presented information bulletin for April which reports on PDO work this month. The bulletin includes reports, studies, written opinions, recommendations and proposals towards government bodies elaborated by the Public Defender in April.
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2015-05-26
Caribe & América Latina
Lea aquí para más información sobre la Región de Caribe & América Latina.
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2015-05-26
América del Norte
Lea aquí para más información sobre la Región de América del Norte.
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2015-05-26
Asia Austral & Pacífico
Lea aquí para más información sobre la Región de Asia Austral & Pacífico (APOR).
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2015-10-09
Manitoba Ombudsman: Privacy Impact Assessment Tool
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2014-02-06
British Columbia Ombudsperson - Annual Report 2011/2012 - EN
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2015-10-07
Memorandum of Understanding between ANZOA and IOI (Sep. 2015)
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2015-10-07
Memorándum de Entendimiento entre ANZOA y el IIO (Sep. 2015)
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2015-05-22
Structure
The International Ombudsman Institute is organised in regional chapters in Africa, Asia, Australasia & Pacific, Europe, the Caribbean and Latin America, and North America.