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2015-06-10Appréciation en demi-teinte sur l’effectivité des droits des enfants en France
Le Défenseur des droits, Jacques Toubon, et la Défenseure des enfants, Geneviève Avenard, ont rendu leur premier rapport sur la mise en œuvre par la France de la Convention internationale des droits de l’enfant (CIDE) au Comité des droits de l’enfant de l’ONU, à Genève, lundi 8 juin.
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2015-06-10
Office of the Ombudsman publishes annual report 2014
The Ombudsman`s office published the English version of the 2014 annual report on the actual topics of human rights and good governance. “To my regret, the year 2014 has not marked any significant positive shift towards human rights and good governance. Yet I am pleased to note that no rapid deterioration of the situation has been observed either”, says Juris Jansons, the Ombudsman of Latvia.
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2015-06-10
Ombudsman publishes 2014 annual report
Until now, the Ombudsman’s Annual Report has been published at the beginning of October in the year following the report year. This is late. With effect from the report year of 2014, the process has successfully been moved forward so that the Report will now be published already in April of the following year. We are very pleased with that. Hopefully, it will help make the Annual Report even more topical and relevant.
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2015-06-10
Public service complaints to the Ombudsman rise by 11%
Complaints to the Ombudsman about public services rose by 11% to over 3,500 in 2014. Launching his annual report today (Wednesday 10 June) Ombudsman Peter Tyndall said the increase was mainly due to the additional 200 public bodies which came within his jurisdiction for a full year for the first time in 2014. These included bodies in the education sector such as the State Examinations Commission and Student Universal Support Ireland (SUSI).
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2013-06-20
Défenseur des droits rend public son rapport d’activité annuel 2012
Le Défenseur des droits, Dominique Baudis, publie jeudi 20 juin son deuxième rapport annuel qui rend compte de son activité comme l’exige la loi organique du 29 mars 2011 : 100 000 réclamations, reflets d’une société minée par les incertitudes.
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2015-10-23Merida Declaration on the Role of National Human Rights Institutions in implementing the 2030 Agenda for Sustainable Development
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2015-10-23
Announcement OGP Summit 2015
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2015-10-23
Ombudsman Western Australia - Annual Report 2007/2008 - EN
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2015-06-09
Western Australia Ombudsman releases disability access and inclusion plan
The Office of Western Australia Ombudsman Chris Field presented its draft Disability Access and Inclusion Plan 2015-2020 (DAIP) to outline the ways in which the office will ensure that all people in Western Australia have equitable and inclusive access to the Ombudsman’s services, facilities and information.
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2014-02-10
New South Wales Ombudsman - Annual Report 2007/2008 - EN
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2015-10-20
AOMF: Déclaration de Québec (Octobre 2015) - FR
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2015-06-05
President Walters welcomes re-launch of IOI website
Regarding the IOI’s future communication strategy, the IOI Board of Directors agreed at its Vienna meeting in October 2014 that a re-launch of the IOI website was long overdue and should become the main priority of the IOI’s public relations work. IOI President John R. Walters is pleased to present the IOI’s new web appearance to the IOI community!
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2015-06-05
How privatisation affects ombudsmen - interview with IOI 2nd Vice-President Peter Tyndall
One of the core issues for the IOI is to ensure access to independent redress mechanisms for people using public services. As many public services are being privatised, the responsibility for running them has increasingly been transferred to the private sector, which has had consequences for the work of ombudsmen worldwide.
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2015-06-03
El Síndic recomienda revisar la legislación para que personas con incapacitación puedan ejercer su derecho de voto
Los procesos de incapacitación judicial a menudo no investigan suficientemente la capacidad jurídica de la persona afectada. Diversas personas con discapacidad intelectual o psicosocial han solicitado la intervención del Síndic. El Comité de los Derechos de las Personas con Discapacidad de la ONU recomendó en el año 2011 modificar la normativa electoral para garantizar el voto a las personas con discapacidad.
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2016-02-29
Kiribati Public Service Office – Complaint Handling Toolkit
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2016-02-29
Ombudsman New South Wales – Communication During an Investigation checklist
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2016-02-29
Ombudsman New South Wales – Issues Impacting on How Complaints Are Dealt With
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2016-02-29
Ombudsman New South Wales – Presentation – Systemic Investigations
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2016-02-29
Ombudsman New South Wales – Training Notes – Entry, inspection and physical evidence
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2016-02-29
Ombudsman New South Wales – Training Notes – Investigation planning and management