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2016-06-06Complaints make public services better says Ombudsman Tyndall
Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 the Ombudsman said that complaints can be used to improve the delivery of public services.
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2017-02-07Occasional Paper #04
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2017-02-07
Occasional Paper #12
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2017-02-07
Occasional Paper #03
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2015-09-04
fundamental rights for irregular migrants healthcare_EN
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2017-02-03
IOI President Tyndall welcomes IOI Secretary General Kräuter in Dublin
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2017-02-03
Nouveau médiateur tunisien Abdessatar Ben Moussa
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2016-05-31
NSW Ombudsman recommended measures to foster economic development for Aboriginal people
In a special report tabled in Parliament today, the Acting NSW Ombudsman has recommended measures to ensure that Government’s efforts to foster economic development for Aboriginal people in NSW are successful.
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2016-05-31
EU Ombudswoman presents Annual Report 2015
Ombudswoman of the European Union Emily O’Reilly presents Annual Report 2015.
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2016-05-31
Ombudsman Hong Kong conducts own-motioned investigation into Housing Department's mechanism
The Ombudsman, Ms Connie Lau, announced a direct investigation to examine whether the mechanism of the Housing Department (HD) for taking follow-up action against unauthorised alterations by public housing tenants in their units is adequate and effective.
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2016-05-31
IOI issues statement of support for Public Protector Madonsela
The International Ombudsman Institute (IOI) issued an open letter in support of South African Public Protector Adv. Thuli Madonsela, who is exposed to open hostility as a result of an investigation into allegations of impropriety and unethical conduct relating to the implementation of security measures at the private residence of the President.
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2016-05-31
FRA publishes Fundamental Rights Report 2016
On 30 May, the European Union Agency for Fundamental Rights (FRA) published its Fundamental Rights Report 2016. The report examines challenges and achievements while also proposing measures to ensure fundamental rights are respected.
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2016-05-31
Ombudsman Sindh helps retired government servant
The Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, was able to help a retired government employee, who approached the office with a complaint concerning outstanding commutation.
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2017-02-02
tunisia om abdessattar-ben-moussa feb-2017
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2016-05-30
Ombudsman to investigate Brampton procurement practices
Ontario Ombudsman Paul Dubé announced an investigation into the city of Brampton’s procurement practices this week. The announcement marks the Ombudsman’s first systemic investigation relating to a municipality, since the Ombudsman’s mandate was expanded to include the province’s municipalities as of 1 January 2016.
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2016-05-30
Investigation by Victorian Ombudsman shows that unfair fare enforcement system must change
A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman Deborah Glass.
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2016-05-30
Ombudsman appears on RTE radio
Irish Ombudsman Peter Tyndall appeared in the second episode in the “How to be an Active Citizen” series on 22 May 2016. The Ombudsman’s appearance on RTE Radio is accessible online.
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2015-07-14
Public Defender of Rights - Annual Report 2011 EN
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2015-10-23
Ombudsman Western Australia - Annual Report 2009/2010 - EN
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2016-05-27
Public Services Ombudsman for Wales Issues Special Report
The Public Services Ombudsman for Wales has issued a “special report” against a Welsh Health Board for the first time ever after it failed to carry out recommendations it previously agreed to.
