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2023-05-25Taxpayers’ Ombudsperson to monitor and examine issues related to CRA communications about the collection of COVID-related benefit overpayments
On 4 May 2023, the Taxpayers' Ombudsperson, Mr. François Boileau, announced his intention to closely monitor complaints received at his office concerning individuals who have already paid back COVID-related benefit overpayments to the Government of Canada yet are still receiving collection letters from the Canada Revenue Agency (CRA).
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2015-03-04Ombudsman of the City of Toronto: Impact of Ombudsman Investigations on Public Administration - A Case Study and an Evaluation Guide
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2020-01-30
slovenia om legal-foundation en jaen-2020
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2020-08-03
Bulgaria - NPM Annual Report 2019
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2020-07-31
Ombudsman of the Republic of Bulgaria - NPM Annual Report 2019 - Summary
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2014-08-21
Moldova - Annual Report 2013 - EN
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2020-04-22
Ombudsman City of Montréal - Annual Report 2019
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2019-08-06
PHSO Annual Report and Accounts 2018-2019
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2021-02-24
France - Rapport annuel sur les droits de l'enfant 2017 - FR
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2020-12-11
The Québec Ombudsman’s Status Report: Covid-19 in CHSLDs during the first wave of the pandemic (Dec. 2020)
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2019-11-12
Online Dispute Resolution by Frank Fowlie
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2019-08-14
12th AOT Newsletter
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2016-10-31
Commonwealth Ombudsman - Annual Report 2015/2016 - EN
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2017-02-16
Public Defender Bulletin Georgia, January 2017
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Joseph Whittal (Ghana)
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2020-04-22
Ombudsman City of Montréal - Annual Report 2015
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2019-07-24
PHSO - Annual Report 2018/2019 - EN
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2021-03-23
Croatia - Ombudsman - Annual Report 2008 - EN