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2025-07-11Ararteko (Ombudsman Basque Country) - Rapport annuel 2024 - Résumé FR
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2015-11-04
SPSO - Annual Report 2014/2015 - EN
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2021-08-31
IOI Strategic Plan 2021-2024
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2020-11-24
Human Rights Ombudsman - NPM Report 2019 - EN
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2021-06-30
CDHCM - Inform Annual 2020 - Volumen I - Informe de actividades
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2020-09-08
Local Government Ombudsman - Annual Report 2018/2019 EN
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2018-07-18
PHSO - Report on Improving Public Service 2008 EN
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2019-10-24
Sint Maarten_OM_Special Report_Outreach 2019 on Home Repair
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2021-02-25
Greek Ombudsman - Return of third country nationals - Special Report 2019 - EN
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2021-09-10
ENNHRI - Annual report 2020 - EN
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2015-11-04Receiving and assessing complaints
How complaints are received and assessed can vary depending on a number of factors, including the jurisdiction of the Ombudsman, the agencies and other parties involved, the actions that the complainant has already taken, and the complainant’s desired intended outcome.
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2020-04-03
Human Rights Defender: Guide on FAQs about Coronavirus and the situation of human rights in a State of Emergency
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2020-07-07
Institution of the Ombudsman - Annual Report 2019 - EN
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2020-07-07
Annual Report Bosnia and Herzegovina
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2022-06-29
Two new commissioners take office at the People’s Advocate institution
Two new Commissioners of the People's Advocate have been elected by the Albanian Parliament and have already started their duties at the largest human rights institution of the country. Ms Olta Aliaj is the Commissioner of the Section for the Protection and Promotion of Children's Rights. Mr Ahmet Prençi is the Commissioner of the NPM. Both Ms Aliaj and Mr Prençi come from prominent careers in the field of justice and human rights in Albanian institutions.
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2015-08-06
Human Rights Defender - Annual Report 2012 - Summary EN
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2023-11-15
SPSO News: Monthly News from the Scottish Public Services Ombudsman_Juli 2014
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2023-11-15
SPSO News: Monthly News from the Scottish Public Services Ombudsman_Juli 2014
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2021-02-24
Macao - CCAC - Annual Report 2019 - EN