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2015-03-12Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12
Ombudsman Stephenson re-appointed
Lynette Stephenson was re-appointed Ombudsman of Trinidad and Tobago on 19 February 2015 for a term of three years by the President of Trinidad and Tobago.
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2015-03-12
IOI mourns the passing away of former ombudsman Tiémoko Marc Garango
General Tiémoko Marc Garango, first Mediator and a key figure in the political life of Burkina Faso, died in Ouagadougou on 6 March 2015, aged 88.
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2015-03-13
Signing of Memorandum of Understanding with ICC in Geneva
The 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.
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2015-03-13
President Walters and Secretary General Kräuter attend 28th annual ICC meeting in Geneva
IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.
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2015-03-16
Vulnerable elderly woman suffers severe facial bruising in hospital that failed her
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable lady was admitted to hospital with a chest infection and suffered severe bruising to her face when she fell out of bed, when an agency health care assistant was changing her bedding.
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2015-03-17
Economist Intelligence Unit report on business and human rights
New policy report by the Economist Intelligence Unit, sponsored by the Universal Rights Group, on "The Road From Principles To Practice: today's challenges for business in respecting human rights".
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2015-03-17
IOI mourns the passing away of Honorary Mediator Mathieu Vangah Ekra
The former minister and honorary mediator of Ivory Coast Mathieu Vangah Ekra passed away in Abidjan at the end of February 2015.
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2015-03-18
Administrations accepted 72% of Ombudsman’s recommendations
Ombudsman Becerril presented the institution’s Annual Report for 2014. The Office received 23,186 and made 467 recommendations, 72% of which were accepted by the public administration.
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2015-03-19
Successful Webinar on „Ombudsman Innovations for advancing Open Government“
On 17 March 2015 a successful Webinar co-sponsored by the Open Government Partnership (OGP), the World Bank Governance Global Practice (GGP) and the International Ombudsman Institute (IOI) was held.
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2015-03-19
Ombudsman posts 17 FIPPA and PHIA investigation reports online
Manitoba Ombudsman has posted 17 new investigation reports under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act on its website.
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2015-03-19
Ombudsman publishes Complaint Investigation Reports
This month the Scottish Ombudsman Jim Martin is laying four reports before the Scottish Parliament – three about the NHS and one about Scottish Water. He is laying a report on 61 decisions about all of the sectors under his remit.
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2015-03-20
Ombudsman Kenya publishes outcome report on Colloquium of African Ombudsmen
Following the successful organization of the inaugural regional colloquium for Ombudsman Institutions, held in Nairobi in September 2013, the Commission on Administrative Justice (Ombudsman) of Kenya published an outcome report on “Repositioning the Ombudsman - Challenges and Prospects for the African Ombudsman Institution”.
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2015-03-20
SAVE THE DATE – ANTI-CORRUPTION TRAINING COURSE IN CURAÇAO, CARIBBEAN REGION – 27-28 May 2015
It is our pleasure to announce a new edition of IOI’s anti-corruption training course. Date: 27 – 28 May 2015 Venue: Renaissance Curaçao Resort, Willemstad Host: Ombudsman of Curaçao
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2015-03-23
Wrong advice leads to £45k pay out for farmer
A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation.
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2015-03-23
Provincial Ombudsman Sindh orders Sugar Mills to take Remedial Measures for Controlling Pollution
Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh (Pakistan), received a complaint stating that the management of a sugar mill had been releasing contaminated water and toxic waste into the drain, which was hazardous to human health, livestock and marine life.
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2015-03-23
Recorded Session of recent Webinar available
We are pleased to announce that the recorded session of the successful Webinar on “Ombudsman Innovations for advancing Open Government" held on the 17 March 2015 is now available.
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2015-03-23
ENNHRI expressed support to Ombudsman Lutkovska
The European network of national human rights institutions (ENNHRI) unanimously adopted the statement on promotion and protection of human rights in the context of the conflict in Ukraine.
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2015-03-27
Anti-Corruption training in Curaçao
Following the very successful anti-corruption training programme conducted by the International Anti-Corruption Academy (IACA) in 2013, the IOI is pleased to inform you that a second and updated edition of the IOI’s anti-corruption training programme will be held in Curaçao on 27 and 28 May 2015 during the 8th Biennial Conference of Caribbean Ombudsman Association (CAROA).
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2015-03-24
Extension of term of Chief Ombudsman Dame Beverley Wakem
The term of former IOI President and New Zealand Chief Ombudsman, Dame Beverley Wakem, is due to expire in March 2015. Given the fact that the Ombudsman’s Office is conducting an important review of the Official Information Act and currently also reviews its operating model, the Officers of Parliament Committee recommends an extension to the term of Chief Ombudsman Wakem until the end of 2015.
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