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2017-05-31European Ombudsman - Annual Report 2011
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2020-08-27
AOMA/AORC - Celebrating Women Ombudsman - Invitation & Speakers
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2015-08-06
Human Rights Defender - Annual Report 2012 - Summary EN
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2021-02-24
Cayman Islands - Ombudsman - Annual Report 2019 - EN
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2022-10-27
ACRC Korea Transparency Newsletter (Sep 2022) English
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2019-11-22
Sweden - Annual Report 2017/2018 - Summary - EN
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2020-06-29Report 2019 - more than 51,000 requests and 9,800 new instructed processes
In 2019, the Ombudsman received 51,313 requests through the various channels available to citizens (6.6% more than in 2018), and 9823 complaint procedures were opened, representing an increase of 5% in relation to 2018. Compared with 2017, the growth in new complaint procedures is 26%; taking 2016 as a reference, the increase is 42%.
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2021-05-26
Ararteko (Ombudsman Basque Country) - Annual Report 2014 - ES
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2021-03-11
Defensor del Pueblo - NPM Annual Report 2013 - EN
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2021-02-24
France - Rapport annuel sur les droits de l'enfant 2016 - FR
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2022-08-04
AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Invitation & Speaker Information
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2017-11-21
Austria - Annual Report 2014 - EN
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2021-02-25
Human Rights Centre – Annual Report – 2019- EN
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2015-11-04
Receiving and assessing complaints
How complaints are received and assessed can vary depending on a number of factors, including the jurisdiction of the Ombudsman, the agencies and other parties involved, the actions that the complainant has already taken, and the complainant’s desired intended outcome.
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2020-05-12
Western Cape Police Ombudsman - Annual Report 2019/2020 (EN)
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2019-11-19
Gibraltar - Public Services Ombudsman - Annual Report 2018 EN
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2019-10-24
Australia - Victorian Ombudsman - Annual Report 2017 EN
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2022-02-10
Cyprus - Persons with disabilities - Special Report 2017-2018-2019 - EN
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2020-05-14
investigation-of-alleged-improper-conduct-by-executive-officers-at-ballarat-city-council-victorian-ombudsman
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2020-07-30
Recommendation on taking the necessary measures to respect the constitutional freedom of assembly