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2021-03-11Defensor del Pueblo - NPM Annual Report 2013 - EN
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2022-08-04
AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Invitation & Speaker Information
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2021-02-24
France - Rapport annuel sur les droits de l'enfant 2016 - FR
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2015-11-04Receiving and assessing complaints
How complaints are received and assessed can vary depending on a number of factors, including the jurisdiction of the Ombudsman, the agencies and other parties involved, the actions that the complainant has already taken, and the complainant’s desired intended outcome.
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2017-11-21
Austria - Annual Report 2014 - EN
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2021-02-25
Human Rights Centre – Annual Report – 2019- EN
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2020-05-12
Western Cape Police Ombudsman - Annual Report 2019/2020 (EN)
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2019-11-19
Gibraltar - Public Services Ombudsman - Annual Report 2018 EN
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2019-10-24
Australia - Victorian Ombudsman - Annual Report 2017 EN
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2022-02-10
Cyprus - Persons with disabilities - Special Report 2017-2018-2019 - EN
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2020-05-14
investigation-of-alleged-improper-conduct-by-executive-officers-at-ballarat-city-council-victorian-ombudsman
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2020-07-30
Recommendation on taking the necessary measures to respect the constitutional freedom of assembly
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2023-05-25
Taxpayers’ Ombudsperson to monitor and examine issues related to CRA communications about the collection of COVID-related benefit overpayments
On 4 May 2023, the Taxpayers' Ombudsperson, Mr. François Boileau, announced his intention to closely monitor complaints received at his office concerning individuals who have already paid back COVID-related benefit overpayments to the Government of Canada yet are still receiving collection letters from the Canada Revenue Agency (CRA).
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2015-03-04
Ombudsman of the City of Toronto: Impact of Ombudsman Investigations on Public Administration - A Case Study and an Evaluation Guide
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2020-01-30
slovenia om legal-foundation en jaen-2020
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2020-08-03
Bulgaria - NPM Annual Report 2019
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2022-06-15
Ombudsman de Montréal - Rapport Annuel 2021
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2020-07-31
Ombudsman of the Republic of Bulgaria - NPM Annual Report 2019 - Summary
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2020-04-22
Ombudsman City of Montréal - Annual Report 2019