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2014-03-19La Defensoría del Pueblo advierte sobre irregularidades con empresa de telefonía celular
La Defensoría del Pueblo de la provincia de Santa Fe recibió quejas de usuarios de la empresa de telefonía Movistar, que a días de haber adquirido un equipo de la marca Samsung sufrieron desperfectos técnicos y no reciben respuestas satisfactorias por parte del servicio oficial de la firma más de 45 después de haber iniciado el trámite. La institución realizó también gestiones oficiosas ante estos casos y tampoco recibió contestación alguna.
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2016-01-28FRA publishes first monthly update on fundamental rights and migration
As refugees, asylum seekers and migrants continue to risk their lives to reach the EU, FRA will be publishing a monthly overview of the fundamental rights situation in the Member States that have seen the greatest numbers arriving in or passing through their territory.
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2016-01-28Recommendation by the Québec Ombudsman concerning Bill 77 (Québec Immigration Act)
Québec’s Ombudsperson Raymonde Saint-Germain subscribes to the general principles of the Bill 77 (Québec Immigration Act), which proposes reform of the immigration system.
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2016-01-28Recommandation du Protecteur du citoyen concernant le projet de loi n° 77 – Loi sur l’immigration au Québec
La protectrice du citoyen du Québec, Raymonde Saint-Germain, souscrit aux principes généraux du projet de loi n° 77 – Loi sur l’immigration au Québec, qui propose une réforme du système d’immigration.
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2016-01-28Follow-up NPM training in Lithuania
Due to the huge success of the IOI’s first NPM training, we are pleased to inform you that this year will see a follow-up NPM training with a special focus on the monitoring of psychiatric facilities. Hosted by the Seimas Ombudsmen’s Office, the training will be held in Vilnius, Lithuania from 21 to 23 June 2016. Save the date!
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2016-01-28Office of Investigator General transitions from an executive Ombudsman to a Parliamentary Ombudsman
The Office of the Ombudsman in Zambia has undergone a number of changes, which will be beneficial to the public in terms of more efficient and effective service delivery. On 5 January 2016, His Excellency Mr Edgar C. Lungu, the President of the Republic of Zambia signed the Constitution Bill Number 17 of 2015 which amongst other clauses changed the Office of the Investigator General to the Office of the Public Protector.
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2014-02-10Commonwealth Ombudsman - Annual Report 2007/2008 - EN
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2014-02-06Ombudsman Ontario - Annual Report 2005/2006 - EN
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2016-06-03Ombudsman of Ireland - Annual Report 2015 - EN
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2014-01-24China - Ombudsman Hong Kong - Annual Report 2010 EN
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2014-02-10Commonwealth Ombudsman - Annual Report 2009/2010 - EN
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2015-08-06Human Rights Defender - Annual Report 2011 - Summary EN
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2016-06-01Ararteko: Notas de Prensa - Curso de Verano 2016
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2016-05-30Victorian Ombudsman: Investigation into public transport fare evasion enforcement (May 2016) - EN
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2016-01-22Ombudsman welcomes report on role and remit of an Ombudsman
Ombudsman Peter Tyndall has welcomed today’s report of the Joint Oireachtas Committee on Public Service Oversight and Petitions (PSOP) on the “Role and Remit of an Ombudsman”.
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2016-10-04Commissioner Lutkovska at OSCE/ODIHR meeting in Warsaw
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2016-01-20Priorities of the Office of the Veterans Ombudsman
Veterans Ombudsman Guy Parent addresses short-term key issues for his office in 2016. With a new year and a new government, the Ombudsman briefed the Minister and Parliamentary Secretary of Veterans Affairs on the priorities and ongoing work of his office, as well as the major issues that need to be addressed in the short term. Read about this perspective in the latest blog of the Veterans Ombudsman.
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2016-01-20Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2013-11-29La protectrice du citoyen du Québec élue à la présidence de la AOMF
La protectrice du citoyen du Québec, Raymonde Saint-Germain, a été élue cette semaine à la tête de l’Association des Médiateurs et Ombudsmans de la Francophonie (AOMF) pour un mandat de deux ans, lors de son 8e congrès biennal qui se tenait à Dakar au Sénégal.
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2016-05-27Special report of Public Ombudsman of Wales - English Version