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  • 2015-10-20

    AOMF holds convention in Québec City

    The 9th convention of the members of the Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) culminated in the adoption of the Québec Declaration, which calls for strengthening and consolidation of mediation institutions as promoters of democratic values, the rule of law and respect for human rights.

  • 2015-10-20

    Congrès des AOMF à Québec

    Le IXe Congrès des membres de l’Association des ombudsmans et médiateurs de la Francophonie s’est conclu par l’adoption de la Déclaration de Québec, appelant au renforcement et à la consolidation des institutions de médiation en tant que promotrices des valeurs démocratiques, de l'État de droit et du respect des droits de l'Homme.

  • 2015-10-16

    Czech ombudsman criticises conditions in refugee facility

    The severe conditions which children and families with children have to endure in Bělá-Jezová constitute a violation of the European Convention on Human Rights and the Convention on the Rights of the Child. Objectively speaking, children in the facility have worse living conditions than inmates in Czech prisons. Bělá-Jezová is a former military facility where the living conditions are, in many ways, much worse than those in Czech prisons.

  • 2015-10-15

    Growing demand for Ombudsman’s services, report shows

    In Dame Beverley Wakem’s last full year in office as Chief Ombudsman, the public has shown increasing confidence in seeking independent redress through the Office of the Ombudsman.

  • 2015-10-12

    Conferencia internacional de las INDH aprobó por unanimidad la Declaración Mérida

    El Ombudsman mexicano, Luis Raúl González Pérez, quien presidió los trabajos del encuentro, afirmó que los principios de los derechos humanos, así como la paz y la seguridad, son ejes fundamentales para el desarrollo sostenible, incluyendo no sólo a las personas sino a nuestro planeta en su totalidad

  • 2015-10-12

    FRA publishes paper on alternatives to detention

    In the context of its work in the area of migration, asylum and borders, FRA is today publishing a new paper, Alternatives to detention for asylum seekers and people in return procedures. The paper seeks to provide guidance to policy makers and practitioners on the use of measures for asylum seekers and people in return procedures that do not unnecessarily deprive them of their right to liberty.

  • 2015-10-09

    Manitoba Ombudsman releases revised privacy impact assessment tool

    Manitoba Ombudsman has developed a user friendly Privacy Impact Assessment Tool that encourages organizations to think about privacy when evaluating an existing or proposed program, service or activity. This Privacy Impact Assessment Tool replaces the Compliance Review Tool for Manitoba’s Information Privacy Laws, developed by Manitoba Ombudsman in 2003.

  • 2015-10-08

    flyer-es

  • 2015-10-06

    Ombudsman meets with the Resident Advisor

    Commissioner met with the Resident Advisor of the Twinning on social service provision in Azerbaijan, executive director of the Austrian Social Worker Association, Mr. Herbert Paulischin at his own request.  

  • 2015-10-02

    European Board member election

    It is our priviledge to kindly inform you that the election to fill the vacancy on the Board of the European Region of the IOI has been finalised. Ms. Ülle Madise (Chancellor of Justice of Estonia) has been confirmed as Member of the Board of the European Region

  • 2015-10-02

    Memorandum of Understanding signed between ANZOA and the IOI

    IOI President John R. Walters and Executive member of ANZOA Colin Naeve, signed a Memorandum of Understanding between the two institutions.  

  • 2015-09-25

    Reafirman que no hay restricciones de ningún tipo para realizar operaciones bancarias por ventanilla

    La Defensoría del Pueblo de la provincia de Santa Fe advierte a los ciudadanos que es su derecho  realizar las  operaciones bancarias por ventanilla, sin restricciones de tipo de operación ni de monto mínimo, encontrándose prohibido que las entidades bancarias cobren suma alguna por tales operaciones, a la vez que reclama a las entidades financieras que actúen en consecuencia.

  • 2015-09-25

    Ombudsman’s office releases submission on carding

    The Office of the Ombudsman of Ontario publicly released its submission to the government on the subject of police street checks. The submission was made in August as part of the Ministry of Community Safety and Correctional Services’ public consultation on the practice often known as “carding.”

  • 2015-09-08

    Audition du Défenseur des droits sur les droits des étrangers

    Le Défenseur des droits a été entendu mercredi 2 septembre dans la perspective de l’examen du projet de loi relatif au droit des étrangers par François-Noël Buffet, rapporteur et les membres de la commission des lois du Sénat.  

  • 2015-09-08

    Refugee crisis - the time has come for the EU to act as one

    "In recent days we have seen several Member States, many ordinary citizens, and civil society groups demonstrating remarkable and humbling leadership as they welcome refugees to their communities. EU institutions and all Member States must now take their cues from those citizens and act to alleviate the immediate suffering. The EU must use its immense diplomatic, economic and moral capacity to find ways to tackle the wider issues of Middle Eastern security."

  • 2015-09-07

    Commonwealth Ombudsman follows up on Centrelink recommendations

    The Commonwealth Ombudsman, Colin Neave, released a follow-up report into service delivery complaints about the Department of Human Services’ (DHS) Centrelink program. It follows his report in April last year, which was sparked by complaints from people dissatisfied with the Centrelink program’s service delivery arrangements.

  • 2015-09-04

    National Ombudsman notes Points for Improvement in Repatriation Process

    A study by the National Ombudsman regarding repatriation processes concludes that some aspects of this procedure can be improved. The Ombudsman has made recommendations to the State Secretary of Security and Justice with regard to the availability of medical care, the accessibility of the complaints procedure, and the exchange of information. In his report, he also advocates multidisciplinary supervision of the entire repatriation process as well as standard investigation of incidents.

  • 2015-09-01

    Comienzan las obras de remodelación de la Sede Rosario de la Defensoría del Pueblo

    La Defensoría del Pueblo de la provincia de Santa Fe informa que en breve se dará inicio a las obras de puesta en valor del edificio, declarado Patrimonio Histórico Provincial.

  • 2015-09-01

    USOA’s 36th Annual Conference

    The United States Ombudsman Association’s (USOA) 36th Annual Conference on “Ombudsmen: Confronting the Prickly Issues” in Scottsdale, Arizona is a little over 6 weeks away. USOA is very excited about this year’s conference program offerings and the activities it has planned.

  • 2015-08-28

    Flyer Detention Focus Database FR

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