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2025-01-09The Office of the State Comptroller and Ombudsman hosts a symposium on the theme of public mediation
On Monday, 23 December 2024, the Office of the State Comptroller and Ombudsman of Israel, in its capacity as "professional home" for sectoral ombudsmen and public complaints commissioners, hosted a symposium on the theme of public mediation for the internal auditors and public inquiries commissioners of local authorities.
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2025-01-09
La institución renueva sus compromisos de calidad con las personas
Se publica la nueva carta de servicio del Síndic de Greuges de Cataluña, que recoge los derechos y deberes de los ciudadanos, y los compromisos de calidad de la institución.
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2024-08-22
Réaction au projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux familles
Le 16 août 2024, le protecteur du citoyen, M. Marc-André Dowd, a transmis une lettre à la ministre responsable de la Solidarité sociale et de l’Action communautaire, Mme Chantal Rouleau. Il y commente le projet de Règlement modifiant le Règlement sur l’aide aux personnes et aux familles. Le but du projet de loi est d’instaurer un supplément à la prestation équivalant à 10 % des revenus de travail qui dépassent le montant permis sans diminution de la prestation.
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2024-12-20
Ombudsman Florbela Rocha Araújo, as President of AOMA, participates in the 15th Assembly and Seminar of the ILO
The Angolan Ombudsman, Florbela Rocha Araújo, in her capacity as President of the African Ombudsman and Mediators Association (AOMA), participated in the 15th Assembly and Seminar of the Institute of Latin-American Ombudsman (ILO), and during her visit to the event, she signed a Cooperation Agreement between AOMA and the ILO.
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2024-12-20
Senior Investigative Officer Samadia Lightbourne Attended Crucial Assembly and Seminar on Human Rights and Inequity in Latin America and the Caribbean
Ms. Samadia Lightbourne, Senior Investigative Officer for the Office of the Complaints Commission in the Turks and Caicos Islands, participated in the annual Assembly and Seminar of the Institutie of the Latin-American Ombudsman (ILO), held from December 4-6, 2024 in Foz do Iguaçu, Brazil. The event, located at the confluence of Brazil, Argentina, and Paraguay, was graciously supported by Itaipú Binacional.
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2024-12-20
The Office of the State Comptroller and Ombudsman hosts a fruitful roundtable event to mark the publication of its special report on public service
On 27.11.2024, the Office of the State Comptroller and Ombudsman of Israel hosted a highly successful roundtable event to mark the publication of its special report on the topic of public service in public bodies. The report was tabled with the Israeli parliament (Knesset) on 26.11.2024.
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2024-12-19
Toronto Ombudsman Report Finds City’s Decision to Exclude Refugees from Base Shelter Beds was Unfair and Harmful
A new report from Toronto’s Ombudsman Kwame Addo finds that the City of Toronto’s decision to stop allowing refugee claimants access to its base shelter beds was unfair, poorly planned, and inconsistent with its commitments to transparency, accountability, and the human right to adequate housing.
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2024-12-19
New MA course in Ombudsman Law and Governance by the University of Malta to launch in October 2025
The Office of the Ombudsman, in collaboration with the Università ta' Malta, is proud to announce the launch of the Master of Arts (MA) in Ombudsman Law and Governance. This course has been approved through all the University’s academic procedures and will officially commence in October 2025.
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2024-12-19
Teresa Anjinho elected as new European Ombudsman (2025-2029)
Teresa Anjinho has been elected European Ombudsman by the European Parliament with 344 votes in favour. Ms Anjinho will take office on 27 February 2025.
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2024-12-19
La síndica ha comparecido dos informes ante la Comisión del Síndic del Parlamento de Cataluña
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y el adjunto general, Jaume Saura, han comparecido el lunes, el 16 de diciembre de 2024, ante la Comisión del Síndic del Parlamento de Cataluña para debatir los informes Las cartas de servicio en Cataluña y La retirada del amianto en Cataluña.
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2024-12-19
Ombudsman announces results of direct investigation operation into public services relating to after-death arrangements
On 18 December 2024, The Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the public services relating to after-death arrangements, and made a total of 10 major recommendations to the Food and Environmental Hygiene Department, the Department of Health, the Hospital Authority and the Immigration Department.
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2024-12-19
CY Committee on Domestic and Ethnic Affairs Conducts Circuit Supervision of Ministry of the Interior in Hopes of Assisting with Improvement of Administrative Efficiency
The Committee on Domestic and Ethnic Affairs of the Control Yuan conducted a circuit supervision and inspection of the Ministry of the Interior on 4 November 2024, led by Convener Chu-Fang Chang, accompanied by President Chu Chen, Vice President Hung-Chun Lee, and other CY Members.
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2024-12-19
Chief Ombudsman calls for Corrections to stop the way it is running Prisoners of Extreme Risk Unit
The Chief Ombudsman says the Department of Corrections must stop the way it’s running the Prisoners of Extreme Risk Unit (PERU) because the unit’s prisoners are being ill-treated. Peter Boshier has released a report that outlines serious concerns about human rights abuses at the unit which is based at Auckland Prison.
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2024-12-19
The Ombudsman has investigated transport of inmates in the Prison and Probation Service
The Ombudsman’s monitoring visits to institutions for adults in 2023 focused particularly on the Prison and Probation Service’s transport of inmates to court appearances, outpatient treatment and in connection with transfer of inmates from one Prison and Probation Service institution to another.
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2024-12-19
Workshop held at Salim Habib University to select 10 students as ambassadors to Ombudsman Sindh
The 3rd round of the Workshop on the Provincial Ombudsman Sindh’s Ambassador Programme was held at Salim Habib University, Karachi, on 11 December 2024 to instill the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of ombudsman mandate to student community and general public. The workshop, initiated through the Regional subsidy of the IOI, focused on the role of the Provincial Ombudsman Office in providing administrative justice to the public, and was chaired by the Honourable Ombudsman of Sindh, Mr. Muhammad Sohail Rajput.
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2024-12-19
Successful completion of third phase of awareness campaign about role, responsibility and importance of Provincial Ombudsman
After successful completion of the 2nd phase of the project, the Hon'ble Provincial Ombudsman, Khyber Pakhtunkhwa, decided to expand the awareness program throughout the province. Accordingly, different districts were visited for the purpose. So far, total 18 districts have been visited and awareness campaigns have been organized. This project has been sponsored by the IOI’s Regional Subsidy Programme.
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2024-12-18
Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2025 ! La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2024-06-28
Conseil de Médiation extraordinaire : Présentation du plan d’actions pour une élection présidentielle apaisée en 2025
La salle Félix Houphouët-Boigny de l’Hôtel Président a accueilli le jeudi 20 juin 2024, une réunion cruciale du Conseil de Médiation Extraordinaire. Cette rencontre, d’une importance capitale pour l’avenir politique de la Côte d’Ivoire, a réuni les principaux responsables de l’Institution de Médiation, sous la présidence de Monsieur Adama TOUNGARA, Médiateur de la République.
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2024-12-13
The Office of the State Comptroller and Ombudsman presents a special report on the subject of public service in public bodies
On 26.11.2024, the State Comptroller and Ombudsman of Israel Matanyahu Englman presented to the Israeli parliament (Knesset) a special report on the subject of public service provided by public bodies in Israel.
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2024-12-13
The Ombudsman’s Children’s Division has examined conditions for children and young people in the psychiatric sector
In 2023, the Ombudsman’s Children’s Division focused on children and young people in the psychiatric sector by means of a number of monitoring visits. This focus area was chosen because children and young people with a psychiatric diagnosis can be in a particularly vulnerable situation. This is especially true for children and young people who need to be hospitalised in the psychiatric sector.