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2014-11-11Forty out of one hundred are well grounded – The Ombudsman on handling public interest disclosures
A new regulation is aimed at supporting whistle‑blowers, protecting and, if requested, confidentially handling and ensuring the safety of their personal data.
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2014-11-04
FRA publishes report on Roma survey results
Three new reports just published by the EU Agency for Fundamental Rights (FRA) focus on different thematic areas of its Roma survey.
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2014-11-04
Series on 'Ombudsmen in Latin America'
The 'TPA Initiative' has recently released the series ‘Ombudsmen in Latin America’, which includes three case studies of the Peruvian Ombudsman, the Argentinean Ombudsman and the Uruguayan National Institution of Human Rights.
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2014-11-04
18th Ombudsman's Awards Presentation Ceremony
At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.
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2014-11-04
Ombudsman orders transfer of family pension in favour of the complainant
A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, for transfer of Family Pension in the complainant's name. Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into the case.
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2014-10-30
FRA publishes paper on forced marriages
Concerted legal and practical efforts are needed from the EU and its Member States to help combat forced marriage, finds a new paper by the EU Agency for Fundamental Rights (FRA). While it is difficult to calculate how many people are victims, this paper outlines different actions to address this particular form of gender-based violence.
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2014-10-24
Ombudsman finds children at risk in poorly monitored unlicensed daycares
Ontario Ombudsman André Marin called on the province to take urgent action to protect children in unlicensed daycares, after his latest investigation revealed systemic government ineptitude that has put them at risk for years.
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2014-10-24
Health Service Ombudsman publishes report on an investigation into West Hertfordshire Hospitals NHS Trust
A 41-year-old mother with terminal breast cancer was let down by her hospital who failed to detect and treat her cancer an investigation by The Parliamentary and Health Service Ombudsman has found.
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2014-10-24
L’Ombudsman constate que des enfants sont exposés à des risques en raison du mauvais contrôle exercé sur les services non agréés de garde
L’Ombudsman de l’Ontario, André Marin, a instamment demandé aujourd’hui à la province de prendre d’urgence des mesures d’action pour protéger les enfants dans les services de garde non agréés.
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2014-10-20
Ombudsman service to ‘radically’ change in modernisation drive
The Parliamentary and Health Service Ombudsman has embarked on the second stage of its modernisation drive to radically change the service it provides to people with complaints about the NHS in England and UK government departments and their agencies.
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2014-10-16
Ombudsman’s office meeting the challenge
The Office of Ombudsman has told Parliament that it has made significant progress in effectively managing its work to make sure people are treated fairly in New Zealand.
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2014-10-13
President addresses seminar on "Role of Ombudsman Excesses against Women (Karo Kari) & Children"
Pakistan is one of the countries in the Asian Region to have taken the initiative to establish institutional arrangements for tackling Women & Children related issues.
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2014-10-10
Italian Parliament hosts presentation of the first joint annual report of regional ombudsmen
Invited by the national coordinator of regional Italian defenders and the defender of the region of Tuscany, Lucia Franchini, the Catalan Ombudsman Rafael Ribó, spoke before the Italian Parliament on the occasion of the presentation of the first Annual Joint Report that gathers up the work made by each region or autonomous province defender.
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2014-10-08
Ombudsman calls for greater transparency and protection for telecommunications customers
The Ombudsman, Soledad Becerril, has sent a study "Telecommunications: citizens’ needs and demands", to the Spanish Parliament which aims to improve the Government's monitoring of the operators' behaviour and transparency in providing the service, pricing, customer service, advertising and contracts.
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2014-10-06
Federal Ombudsman directs Pakistan Institute of Medical Sciences to strengthen Emergency and Out Patient Facilities
On the direction of the Federal Ombudsman, the Pakistan Institute of Medical Sciences (PIMS) has been advised to institute new measures to strengthen emergency and Out Patient (OPD) facilities in order to cater to heavy patient load.
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2014-10-01
Defensoría del Pueblo recomendó eliminar el vencimiento en las órdenes de consulta y cambiar el método de actualización del valor de los coseguros
La Defensoría del Pueblo de la provincia de Santa Fe recomendó al Instituto Autárquico Provincial de Obra Social (IAPOS) eliminar el vencimiento en las órdenes de consulta y cambiar el mecanismo de actualización de los valores de coseguros. La actuación se inició a partir de una presentación efectuada por la Asociación sindical del personal del IAPOS cuestionando una disposición del presente año, que fijó nuevos valores para los coseguros y estableció fecha de vencimiento en las órdenes de consulta.
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2014-09-26
Ombudsman calls for measures to alleviate the financial burden on families of purchasing new textbooks
The Ombudsman, Soledad Becerril, has reminded the authorities of the need to implement measures to alleviate the financial burden on families in the school year that begins in September.
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2014-09-23
Ombudsman celebrates “Right to Know” week
For the ninth year, Manitoba Ombudsman has joined with other information and privacy commissioner offices from across the country in celebrating national Right to Know Week in order to raise awareness of an individual’s democratic right of access to government-held information and to promote the benefits of open, accessible, and transparent government.
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2014-09-23Manitoba Ombudsman: User’s guide to the Personal Health Information Act
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2014-09-19
European Ombudsmen call for urgent support for internally displaced persons within Ukraine
In the course of the conference of the European Region of the International Ombudsman Institute, European Ombudsmen have expressed their concerns for the plight of the refugees and displaced persons.