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2015-02-062nd IOI/AOA Joint Training - Course Information
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2015-02-06
2nd IOI/AOA Joint Training - Draft Programme
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2015-02-06
2nd IOI/AOA Joint Training - Registration Form
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2015-02-06
2nd IOI/AOA Joint Training - Visa Information
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2015-02-04
Commonwealth Ombudsman: Dot Points - January 2015
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2015-02-03Office of the Ombudsman launches new website
In her welcoming remarks, the Ombudswoman of the Gambia, Ms. Fatou NJIE-JALLOW, introduced the new website of the Office of the Ombudsman.
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2015-01-26
Workshop Announcement - Designing Consumer Redress: Making Redress Accessible for Consumer-Citizens
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2015-01-23
Survey Results: Own Initiative Investigations
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2015-01-23
Survey Results: Implementation of the ADR Directive
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2015-01-22
Upward trend in complaints broken - number of inspections increased
The number of complaints received by the Parliamentary Ombudsman of Finland no longer increased last year as the Ombudsman received slightly more than 4,600 complaints.
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2015-01-21
Statement by the Parliamentary and Health Service Ombudsman in response to the Health Select Committee's report on complaints
“We are delighted the Health Select Committee is actively championing the implementation of our joint report, ‘My expectations for raising concerns and complaints’ which sets out what good complaint handling looks like from patients and service users’ perspectives.
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2015-01-21
Prof. Irena Lipowicz - CV
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2015-01-20
Amended regional by-laws available online
At a Regional Board meeting in Vienna in October 2014, it was agreed that the a proposal should be put to all Voting members to amend the Rules of the European Region of the IOI to allow for the election of a Regional Vice-President.
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2015-01-20
New South Australian Ombudsman appointed
Mr Wayne Lines has recently been appointed as the South Australian Ombudsman (effective from 18 December 2014). Mr Lines is just the sixth Ombudsman appointed since the establishment of the Office of the Ombudsman in 1972.
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2015-01-20
Normativas para la Región Europea del IIO (septiembre 2014)
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2015-01-20
Rules for the European Region of the IOI (September 2014)
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2015-01-20
Règles pour la Région Européenne de l'IIO (septembre 2014)
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2015-01-19
En su 25 aniversario la Defensoría del Pueblo de Santa Fe se renueva y tendrá sede provisoria en Rosario
Con motivo de sus 25 años de vida, la Defensoría del Pueblo de la Provincia de Santa Fe inicia este 2015 un plan de puesta en valor del edificio donde funciona la Sede Rosario. En este marco, y con la intención de brindar la mejor atención a los ciudadanos, desde el miércoles 21 de enero y hasta que finalicen las obras, la atención al público se realizará en la nueva sede provisoria.
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2015-01-16
PIA reimburses RS. 80,820 to passenger on Ombudsman's directions
Acting upon the directions by the Federal Ombudsman (Wafaqi Mohtasib) of Pakistan, the Pakistan International Airline (PIA) reimbursed an amount of Rs. 80,820/- that was extra charged by the department from a passenger travelling from Pakistan to the United Kingdom.
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2015-01-15
Parliament Commissioner for Human Rights received “A” status
On 29 December 2014 based on the results of examination of two years of activities of the Ukrainian Parliament Commissioner for Human Rights the Bureau of the International Coordination Committee of National Human Rights Institutions (ICC NHRI) has granted to the Commissioner for Human Rights the “A” status - the highest status of compliance with the UN Paris Principles.