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2021-03-16
Belgium - Ombudsvrouw stad Antwerpen - Annual Report - 2018 - NL
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2022-04-14
The National Ombudsman of the Netherlands - Caribbean children pay the price - Report summary - EN
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2021-10-14
Australia - Ombudsman SA - Annual Report 2020/2021 EN
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2021-10-12
Victorian Ombudsman - Investigation into allegations of collusion with property developers at Kingston City Council - Report
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2022-03-23
IOI Delegation visits Hungarian-Ukrainian border
A delegation of the Board of Directors of the European Region of the IOI - International Ombudsman Institute, headed by Regional President and Ombudsman of Greece Andreas Pottakis and Board member and Ombudsman of Slovenia Peter Svetina, visited Hungary on 16 and 17 March. They met with their host, Commissioner for Fundamental Rights of Hungary Ákos Kozma, in Budapest on 16 March.
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2021-07-26
Ombudsman Hong Kong announces results of own-motion investigations
The Ombudsman Hong Kong announced two new Investigation Reports on the Effectiveness of Mosquito Prevention and Control by Food and Environmental Hygiene Department and the Government's Arrangements for Engaging Outside Interpretation Services.
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2022-03-11
Leveraging the Venice Principles and UN Resolution to promote and protect Ombudsman organizations
Join Ontario Ombudsman and IOI North America Regional President Paul Dubé for a virtual discussion on 29 March 2022 to discuss possible ways to leverage internationally endorsed standards for Ombudsman, such as the Venice Principles and the respective UN Resolution to strengthen and protect your institution.
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2020-12-11
The Québec Ombudsman’s Status Report: Covid-19 in CHSLDs during the first wave of the pandemic (Dec. 2020)
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2022-03-01
Advanced Issues in Ombuds Practice
Created by the developers of the highly successful Osgoode/FCO Certificate – Essentials for Ombuds, this program will focus on practical, real world situations and provide ample opportunity for hands-on learning, questions, and class discussion.
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2022-03-16
Commonwealth Ombudsman publishes guidance for complaint handlers on dealing with risks of harm
The Commonwealth Ombudsman published new guidance to assist organisations to deal with risks of harm in complaint handling.
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2021-09-03
Caribbean & Latin America - Regional By-laws (August 2021)
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2022-02-07
Institution of the Ombudsman - Annual Report 2020 - EN
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2022-04-11
Improved cooperation needed to tackle poverty among single parents and children in the Caribbean Netherlands
The Dutch National Ombudsman Reinier van Zutphen, also acting on behalf of the Ombudsman for Children Margrite Kalverboer, on 7 April 2022 presented the report 'Caribbean children pay the price' to Alida Francis, government commissioner of St. Eustatius. The State Secretary responsible, Alexandra Van Huffelen (Kingdom Relations and Digitisation) also received a copy.
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2021-03-01
Defensoría del Pueblo - Annual Report 2019 - ES
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2021-03-18
Macedonia - Ombudsman - Annual Report 2018 - EN
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2021-09-23
Ombudsman’s report on establishment and management of Members Education Support Scheme (MESS)
Ombudsman of the Republic of Vanuatu Publishes Public Report On the Establishment and Management of the Members Education Support Scheme (MESS) by VNPF Board and the Ministry of Education and Training.
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2022-04-05
Jubilee Ombudsman Journal Abstracts
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2021-07-22
Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN
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2018-03-21
Provincial and University Ombuds promote accountability on campus
Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints. Paul Dubé is in the “persuasion game.” Whether it’s overseeing complaints about provincial government ministries, municipalities or universities, Mr. Dubé, Ontario’s ombudsman says his modus operandi remains the same. “My approach as an ombudsman has always been to show all stakeholders what’s in it for them, why they will benefit from these recommendations, that it’s in their interest.”
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2021-03-16
Belgium - Ombudsvrouw stad Antwerpen - Annual Report - 2019 - NL