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2018-01-11Ararteko - Workshop - Invitation Letter - EN
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2018-01-11
Ararteko - Workshop - Invitation Letter - FR
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2018-01-11
Ararteko - Workshop - Invitation Letter - ES
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2018-01-10Toronto Ombudsman Looking into the City’s Cold-Weather Services for the Homeless
The City of Toronto’s Ombudsman, Susan Opler, has begun an Enquiry into communication, capacity planning and quality of the winter programs offered to Toronto’s homeless.
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2018-01-04
Nyeri Forum Enlightens Members of the Public on Role of Commission
Residents of Nyeri County had the opportunity to interact with the Commission and get to understand its mandate in fostering administrative justice in the public sector. The exhibition event was under the umbrella of the 6th Annual Conference of Constitutional Commissions and Independent Offices held in Nyeri town to mark six years since the establishment of the bodies.
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2018-01-04
Commonwealth Ombudsman to be National Preventative Mechanism Coordinator for OPCAT
Attorney-General Senator the Hon George Brandis QC and the Minister for Foreign Affairs the Hon Julie Bishop MP today announced that the Australian Government has formally ratified the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2018-01-03
European Region elects new Director
The term of Ms Lucia Franchini as Ombudsman of Tuscany (Italy) ended and as a result, the position of one European Director on the IOI Board of Directors became vacant. According to the European regional by-laws one of the Directors at the European regional Board, Ms Ülle Madise, Chancellor of Justice of Estonia, took over the vacant seat at the IOI Board and elections were held to fill the vacant position on the European regional Board.
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2018-01-03
Inauguration speech in Portuguese
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2017-12-29
La Defensoría trabajará en conjunto con las Multisectoriales de Mujeres de Rosario y Santa Fe en pos de la igualdad de género
La Defensoría del Pueblo de la provincia de Santa Fe y las Multisectoriales de Mujeres de Rosario y Santa Fe acordaron estrategias y acciones para profundizar y optimizar las labores que se vienen realizando en torno a la perspectiva de género y derechos humanos, en pos de avanzar en materia de igualdad, equidad y justicia para que varones y mujeres cuenten con los mismos derechos y posibilidades.
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2017-12-21
New Ombudsman Azad Jammu & Kashmir appointed
The Government of Azad Jammu & Kashmir (AJK) has appointed Mr Mirza Zaffar Hussain a known lawyer of the Supreme Court and former President of the Supreme Court Bar Association as Ombudsman AJK.
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2017-12-21
Defensor del Pueblo asume la Presidencia del CCPPDH
El Defensor del Pueblo, Alfredo Castillero Hoyos, asumió la presidencia del Consejo Centroamericano de Procuradores y Procuradoras de los Derechos Humanos (CCPPDH). Este cambio de mando se realizó en el día de hoy en Panamá en presencia de los representantes de los siete países que conforman este organismo: Costa Rica, Guatemala, Belice, Honduras y Ecuador.
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2017-12-18
Human rights have no expiration date - better protection needed in elderly homes
Lack of staff in homes for older persons in long-term care as well as their lack of knowledge on human rights are the main causes of violation of rights in these institutions. The beneficiaries are satisfied with accommodation quality and they consider the staff to be the strongest link in the institutional chain, emphasised Ombudswoman Lora Vidović at the opening of the conference „Human rights have no expiration date – living in homes for older and handicapped“ organised on 8 December at the Elderly home Centar in Zagreb.
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2017-12-18
SPSO publishes thematic report on learning from complaints
The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.
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2017-12-13
Ombudsman report on unauthorized access to personal health information at Manitoba Health, Seniors and Active Living
Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) related to unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch within Manitoba Health, Seniors and Active Living (MHSAL).
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2017-12-13
Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers
The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.
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2017-12-13
Se presentó la segunda maratón de la Defensoría del Pueblo de Santa Fe
Este año la actividad lleva como consigna “Por la educación vial”. La largada se realizará el próximo domingo a las 8 horas desde la rotonda grande de la costanera este. La inscripción puede realizarse a través de www.defensoriasantafe.gob.ar
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2017-12-13
REMINDER: Best Practice Paper on securing effective change
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI is pleased to circulate a draft of the 2nd Issue on “Securing effective change – how to make recommendations that bring about sustainable improvement to public administration” to the wider membership for comments, remarks and input.
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2017-12-13
Résumé du curriculum vitae de madame Saran Sérémé Séré - Médiateur du Faso
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2017-12-11
Première conférence commune entre l’AOMF et l’APF à Tunis
Les membres de l’Assemblée parlementaire de la Francophonie (APF) et de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) ont tenu leur première conférence commune les 23 et 24 novembre dernier à Tunis (Tunisie).« Une réunion fondatrice d’un combat commun pour le droit et pour la démocratie » selon les mots de M. Toubon, Défenseur des droits de France et Secrétaire général de l’AOMF.
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2017-12-07
Dissemination of IOI Statement by the Office of the Public Defender of Georgia