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2015-12-07Winter 2015 issue of the Ombudsman’s Casebook
This Casebook contains summaries of recent cases the Ombudsman has dealt with. The Ombudsman hopes that by sharing the outcomes of cases, we will all learn from the mistakes and good practice of others.
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2015-11-04
New functions and a growing office
Communities are demanding a greater level of transparency and accountability from government as well as those delivering services that were once the responsibility of the public sector. In looking for additional accountability mechanisms, governments often first look to existing mechanisms, such as Ombudsmen, that are trusted, effective and where the additional oversight functions are comparatively inexpensive to implement.
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2022-05-13The National Ombudsman of the Netherland - Summary of the Annual Report 2021 - EN
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2016-02-29
Ombudsman New South Wales – Training notes – Getting the most out of interviewing a complainant
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2015-10-15
Growing demand for Ombudsman’s services, report shows
In Dame Beverley Wakem’s last full year in office as Chief Ombudsman, the public has shown increasing confidence in seeking independent redress through the Office of the Ombudsman.
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2015-05-29
Ombudsman inaugurates one Window Facilitation Desk for expats
Mr. M. Salman Faruqui, Federal Ombudsman of Pakistan inaugurated the first ever one window Facilitation Desk for Overseas Pakistanis at Benazir International Airport, Islamabad. Over 7 million Pakistanis living across the globe would now be able to submit their complaints at this Desk for their early redressal.
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2022-02-07
Federal Ombudsman - Annual Report - 2015 - Highlights - EN
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2023-07-25
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2015-03-02
Man dies of blood clot following GPs failures
A man died because of a blood clot in a vein after two GPs in Yorkshire failed to adequately assess him, an investigation by the Parliamentary and Health Service Ombudsman found.
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2015-02-10
Office of the Ombudsman of Ireland - The Ombudsman's Casebook - Issue 2 Winter 2014/15 - EN
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2014-09-02
Office of the Ombudsman releases winter edition of the Ombudsman Quarterly Review
The recently released winter edition of the Ombudsman Quarterly Review puts a special emphasis on the Ombudsmen's activities in the area of monitoring and inspecting places of detention under the Optional Protocol to the Convention Against Torture (OPCAT).
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2022-02-08
Commissioner of Official Languages - Annual Report 2011/2012 - EN
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2014-07-25
Public Services Ombudsman informs about potential new role in reviewing Scottish Welfare Fund decisions
This month’s edition of news of the Scottish Public Services Ombudsman shed light on the Scottish Government’s intended policy calling for a revised role of the SPSO’s in reviewing SWF decisions.
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2014-07-08
The Spanish Ombudsman inaugurates the twinning project in Turkey
The Spanish Ombudsman, Soledad Becerril, recalled that human rights know no borders, during her speech before the Turkish Parliament, on the occasion of the commencement of the twining project for support to the Turkish Ombudsman.
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2023-07-25
Seoul Metropolitan Citizens’ Ombudsman Commission - Brochure - EN
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2023-07-28
Ombudsman Ontario - Annual Report - 2017/2018 - EN
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2014-01-30
HSE changes policy following Ombudsman investigation
The Ombudsman, Peter Tyndall, has today welcomed the steps taken by the Health Service Executive (HSE) to ensure that the Long Term Illness card scheme does not discriminate on the basis of where an applicant lives.
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2013-07-02
El Defensor del Pueblo lidera un proyecto “Twinning"
Representantes del Defensor del Pueblo han mantenido una primera reunión con el Ombudsman de Turquía y su equipo para preparar el proyecto “Twinning” que comenzará a finales de este año.
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2014-03-28
Panellists (from right to left): Renzo Lavin, Rosanna del Pozo Goicochea, Helen Grandvoinnet, Jeff Thwinda, Diane Welborn, Foziya Amin and Tom Pengram
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2023-07-26
Ireland - ODF - Annual Report 2010
