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2023-07-2616. Breakout Session III: Mr Howard Sapers - Ombudsmanship in Canada: The Office of the Correctional Investigator as a Specialized Prison Ombudsman
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2023-11-07
57. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms
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2023-11-15
Victorian Ombudsman - Complaint handling casebook - Resolving issues informally - EN
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2023-06-22IOI President attends the offices of Parliamentary and Health Service Ombudsman of the United Kingdom, Rob Behrens CBE
IOI President Chris Field PSM had the great privilege of joining his dear friend Rob Behrens CBE, Parliamentary and Health Service Ombudsman of the United Kingdom (PHSO), Vice President of the European Region of the IOI and Director of the World Board of the IOI, at his Citygate offices in Manchester.
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2023-11-15
Ombudsman of the State of Iowa - Annual Report 2012 - EN
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2023-11-07
19. Working Session D: Adv. John Walters – The appropriate role of the Ombudsman in protecting human rights; should an Ombudsman pursue becoming a NHRI?
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2023-11-07
07. Working Session A: John T. Wood – Can we deliver more with less?
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2023-07-05
The PHSO finds that the NHS must make patient safety more than just a promise
In a new report, ‘Broken trust: making patient safety more than just a promise’, the Ombudsman has said the National Health Service (NHS) must do more to accept accountability and learn from mistakes, particularly when there is serious harm or, worse, loss of life.
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2023-11-07
40. Working Session I: Chris Field – The Western Australian Integrity Coordinating Group’s “Integrity in decision making” framework
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2023-06-15
IOI President warns the Slovenia authorities about the importance of the Human Rights Ombudsman
The President of the IOI, Chris Field PSM, who is also the human rights ombudsman for Western Australia and is on an official visit with his Slovenian colleague Peter Svetina, advocated the strengthening of the role of national institutions for human rights upon the conclusion of his visit to Slovenia.
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2023-06-01
Ombudsman saves enumerator's career
The Office of the Ombudsman in Malawi was successful in advocating for the reinstatement of a woman, who was unfairly dismissed from her position while on Study Leave.
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2025-07-17
Ombudsman Punjab - Annual Report - 2024 - EN
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2023-05-24
Annual Report 2022: Time for the citizen
On Wednesday, 24 May 2023, the Dutch National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their 2022 Annual Report to the House of Representatives: Time for the citizen. In it, they call on the government to listen to citizens more often, sooner and to better effect. Despite having seen some positive examples from the government, the ombudsmen continue to take a critical view, particularly with regard to the influence and control that citizens currently have over the work of the government.
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2023-04-27
OmbudsPEI - Committing to Care Report - EN
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2023-11-15
Victorian Ombudsman - Policy Performance, Development and Progression
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2016-01-20
Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2023-04-20
The Office of the Provincial Ombudsman Punjab presents its Annual Report 2022
On 30 March 2023, Ombudsman Punjab Major (R) Azam Suleman Khan presented the annual performance report of the Office of the Ombudsman Punjab for 2022 to Governor Punjab Muhammad Balighur Rehman.
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2023-07-25
PHSO - Making Complaints Count: Supporting complaints handling in the NHS and UK Government Departments - Special Report 2020 - EN
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2022-10-19
Health care complaints to B.C. Ombudsperson highest in ten years
The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.
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2022-05-27
Ombudsman of Ireland - Annual Report 2021 - EN