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2023-11-0740. Working Session I: Chris Field – The Western Australian Integrity Coordinating Group’s “Integrity in decision making” framework
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2023-06-15IOI President warns the Slovenia authorities about the importance of the Human Rights Ombudsman
The President of the IOI, Chris Field PSM, who is also the human rights ombudsman for Western Australia and is on an official visit with his Slovenian colleague Peter Svetina, advocated the strengthening of the role of national institutions for human rights upon the conclusion of his visit to Slovenia.
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2023-06-01
Ombudsman saves enumerator's career
The Office of the Ombudsman in Malawi was successful in advocating for the reinstatement of a woman, who was unfairly dismissed from her position while on Study Leave.
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2023-05-24
Annual Report 2022: Time for the citizen
On Wednesday, 24 May 2023, the Dutch National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their 2022 Annual Report to the House of Representatives: Time for the citizen. In it, they call on the government to listen to citizens more often, sooner and to better effect. Despite having seen some positive examples from the government, the ombudsmen continue to take a critical view, particularly with regard to the influence and control that citizens currently have over the work of the government.
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2023-11-15
Victorian Ombudsman - Policy Performance, Development and Progression
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2023-04-27
OmbudsPEI - Committing to Care Report - EN
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2023-04-20
The Office of the Provincial Ombudsman Punjab presents its Annual Report 2022
On 30 March 2023, Ombudsman Punjab Major (R) Azam Suleman Khan presented the annual performance report of the Office of the Ombudsman Punjab for 2022 to Governor Punjab Muhammad Balighur Rehman.
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2023-07-25
PHSO - Making Complaints Count: Supporting complaints handling in the NHS and UK Government Departments - Special Report 2020 - EN
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2025-08-14
PHSO - Annual Report 2024/2025 - EN
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2016-01-20
Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2022-10-19
Health care complaints to B.C. Ombudsperson highest in ten years
The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.
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2023-07-27
Gibraltar Public Services Ombudsman - 16th Annual Report
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2022-05-27
Ombudsman of Ireland - Annual Report 2021 - EN
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2022-05-25
Ombudsman of Ireland - Annual Report 2021 - EN
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2022-08-11
Ontario Ombudsman publishes Annual Report 2021-2022
Ontario Ombudsman Paul Dubé on August 10, 2022 reported that public concerns and complaints to the provincial watchdog have returned almost to pre-pandemic levels. His office fielded 25,161 complaints and inquiries in fiscal 2021-2022, an increase of 25% over the previous year. Most (52%) were resolved in two weeks or less.
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2023-07-07
PHSO - Broken trust: making patient safety more than just a promise - EN
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2023-07-26
10. Theme II: The Ombudsman as a catalyst for citizen participation - questionnaire summary report by Prof. Dr. Didier Caluwaerts (Vrije Universiteit Brussel) - speech
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2023-03-30
Toronto's Ombudsman says City Chose Speed over People in Clearing Encampments
Toronto’s Ombudsman says the City of Toronto showed significant unfairness in the clearing of encampments in Trinity Bellwoods, Alexandra, and Lamport Stadium parks in the summer of 2021.
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2023-04-14
The Ombudsman Association - 2023 Conference Programme - EN
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2023-03-08
Patient Ombudsman Ontario publishes Annual Report 2021-22
In its latest annual report, Patient Ombudsman shares complaints data from 2021/22, and reflects on the ways in which the COVID-19 pandemic continues to strain Ontario’s health care system. The report focuses on staffing issues, access to care, and a lack of courtesy and respect.