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2025-01-24Inclusion and accessibility are in the spotlight as the Public Services Ombudsman for Wales publishes a new thematic report, ‘Equality Matters.’
Drawing on a review of the Ombudsman’s cases closed between April 2023 and September 2024, the report sheds light on recurring themes related to the difficulties people have faced in accessing public services in Wales.
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2024-08-08
Ombudsman urges school boards to take parents’ concerns seriously
The Chief Ombudsman is concerned some school boards are failing to act fairly when children are facing disciplinary action, decisions on enrolment or other decisions that affect their education.
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2025-01-24
Slovak Ombudsman visits Ombudsperson Schwetz
On 21 January 2025, the current Chairperson of the Austrian Ombudsman Board (AOB), Ms. Elisabeth Schwetz, welcomed the Public Defender of Rights of the Slovak Republic, Mr. Róbert Dobrovodský, and his delegation at the premises of the AOB. Mr. Dobrovodský was accompanied by staff members specialised in fundamental rights and NPM matters. The purpose of this inaugural visit was an exchange on thematic areas such as police matters and human rights.
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2025-01-24
Government interference puts Yukoners rights at risk
The Minister of Finance has declined a request from the Yukon Ombudsman, Information and Privacy Commissioner, and Public Interest Disclosure Commissioner, Jason Pedlar, to cease Government of Yukon’s unprecedented insertion into his budgetary process, and follow the legislated procedures designed to safeguard the independence of his three mandates. The Minister’s response has forced Pedlar to explore legal action to uphold international standards and protect the rights of Yukoners.
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2025-01-17
Ombudsperson investigating exclusion of students from BC public schools
On 14 January 2025, the BC Ombudsperson, Jay Chalke, announced his office has begun an investigation into the exclusion of students from schools in BC’s K-12 public education system.
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2025-01-24
Ombudsman announces results of direct investigation operation into Government’s work in combating abuse of public housing resources
On 22 Januar 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating the abuse of public housing resources, with 31 major recommendations for improvement made to the Hong Kong Housing Authority and the Hong Kong Housing Society.
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2023-09-15
Rentrée scolaire et accès à l'éducation: les 5 points de vigilance de la Défenseur des droits
A la veille de la rentrée scolaire, la Défenseure des droits, Claire Hédon, et son adjoint Défenseur des enfants, Eric Delemar, s’inquiètent des entraves au droit à l’éducation des enfants. En effet, de nombreux enfants rencontrent des difficultés pour avoir accès à l’école.
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2025-01-09
Ombudsman probes Government’s work on animal management and protection of animal rights and welfare
The Ombudsman, Mr Jack Chan, on 27 December 2024 announced the launch of a direct investigation operation to probe the Government’s work on animal management and protection of animal rights and welfare.
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2025-01-15
UN Resolution underlines important role of Ombudsman in achieving the SDGs
On 17 December 2024, the UN General Assembly adopted the Resolution on The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law. This resolution is submitted biennially and the newly adopted version acknowledges the important contribution Ombudsman institutions make to ensure the implementation of the Sustainable Development Goals (SDGs), especially Goal 16 on building effective, accountable and inclusive institutions at all levels.
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2024-09-06
Toronto Ombudsman finds major gaps with police’s registry for vulnerable persons
On 5 September 2024, Toronto's Ombudsman released his report, An Investigation into the Toronto Police Service’s Communications About its Vulnerable Persons Registry. The TPS launched the registry in December of 2019 to allow the public to file personalized de-escalation strategies to help police officers support individuals with emotional, psychological, medical, or other physical conditions. Four years later, the Ombudsman’s investigation found that only 305 people currently have their information entered into the registry.
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2025-01-10
The Ombudsman at 30: Celebrating three decades of service
This year, the Office of the Ombudsman of Malta will mark its 30th Anniversary since the enactment of the Ombudsman Act 1995. Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, announcing three events which will be organised this year to celebrate this anniversary.
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2025-01-09
Equality and Non-discrimination Transcend Borders as “Color Our Rights” Promotes Human Rights Through Poster Design
The Control Yuan National Human Rights Commission (NHRC) held the awards ceremony for the “Color Our Rights: 2024 Human Rights Poster Design Competition” on 8 December 2024.
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2024-10-03
Consentement aux soins : essentiel, même quand la personne est hospitalisée contre son gré
Un citoyen porte plainte contre un hôpital où on lui a donné des soins sans son accord. À la demande du Protecteur du citoyen, une règle importante a été rappelée au personnel et aux gestionnaires concernés. Avant d’offrir des soins non urgents à une personne, il faut obtenir son consentement libre et éclairé.
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2024-12-19
Toronto Ombudsman Report Finds City’s Decision to Exclude Refugees from Base Shelter Beds was Unfair and Harmful
A new report from Toronto’s Ombudsman Kwame Addo finds that the City of Toronto’s decision to stop allowing refugee claimants access to its base shelter beds was unfair, poorly planned, and inconsistent with its commitments to transparency, accountability, and the human right to adequate housing.
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2022-10-1041. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 30 de septiembre al 5 de octubre de 2022)
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2024-12-19
The Ombudsman has investigated transport of inmates in the Prison and Probation Service
The Ombudsman’s monitoring visits to institutions for adults in 2023 focused particularly on the Prison and Probation Service’s transport of inmates to court appearances, outpatient treatment and in connection with transfer of inmates from one Prison and Probation Service institution to another.
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2024-12-13
Oversight of the Public Interest Disclosures Act 2022 Annual Report 2023–24, tabled in Parliament
The NSW Ombudsman tabled the Oversight of the Public Interest Disclosures Act 2022 Annual Report 2023–24 in Parliament on 11 December, 2024. The report provides a snapshot of voluntary public interest disclosures made between 1 October 2023, when the Public Interest Disclosures Act 2022 (PID Act) commenced, and 30 June 2024.
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2024-07-25
Office of the Ombudsman embarks on mobile accountability clinics
The Office of the Ombudsman in Malawi has taken to Kasungu for two-week Mobile Accountability Clinics. The clinics are a proactive mechanism that the Office of the Ombudsman uses to take the Office to the people reaching the heart of communities in the rural areas or areas that are far from the main office.
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2024-12-13
The Office of the State Comptroller and Ombudsman presents a special report on the subject of public service in public bodies
On 26.11.2024, the State Comptroller and Ombudsman of Israel Matanyahu Englman presented to the Israeli parliament (Knesset) a special report on the subject of public service provided by public bodies in Israel.