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2023-11-15USOA - 36th Annual Conference - Registration Packet
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2024-05-31Traffic casualties on the rise: CY proposes corrective measures to ensure traffic safety
For the last five years, an average of 420 pedestrians have died in traffic accidents each year. The Transportation and Procurement Affairs Committee of the Control Yuan (CY) has approved an investigation report and submitted a corrective action case to the Executive Yuan on 9 April 2024.
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2023-11-15
USOA 2019 - Registration Packet
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2024-05-23
The Federal Ombudsman calls for strengthening the trust of citizens
On 24 April 2024, the Federal Ombudsman presented its annual report to the Chamber of Representatives. It underlines a number of problems that are affecting the trust of citizens in public authorities and calls for a strengthening of this trust.
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2023-07-28
Yuan de Control - Informe Anual 2022 - ES
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2023-07-28
Yuan de Control - Informe Anual 2022
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2023-10-27
Recontre de proximité du Médiateur de la République au CDC d’Einguella
Le Médiateur de la République et son équipe ont poursuivi leur campagne de sensibilisation à la commune de Boulaos (précisément au CDC d’Einguella), sensibilisation portant sur la lutte des « discours haineux » en ligne.
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2023-11-07
Ombudsman Western Australia - Annual Report 2011/2012 - EN
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2024-06-13
Awareness campaign carried out in Southern Region i.e. Karak, Bannu and Miranshah (Nearly Merged District)
The Provincial Ombudsman Khyber Pakhtunkhwa carried out an awareness raising campaign in the Southern Region of the Province in May 2024. This project was supported by the IOI's Regional Subsidy Programme.
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2024-05-03
Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2024-05-03
BC Ombudsperson sees youth in custody at risk due to ministry inaction
The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate confinement of youth in custody centres. “The ministry’s inaction continues to expose vulnerable youth in its care to the risk of significant harm from separate confinement, especially Indigenous youth,” said Ombudsperson Jay Chalke.
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2024-05-03
Public Complaints Commission and Nigeria Social Insurance Trust Fund collaborate on public awareness campaign
On 23 April 2024, the Federal Capital Territory’s Commissioner of the Public Complaints Commission, Comrade Dalhatu Ezekiel Musa, met with the Managing Director of the Nigeria Social Insurance Trust Fund, Mrs. Maureen Allagoa, in her office in Abuja. They both agreed on the importance of a joint public awareness campaign to ensure that employees and employers alike are informed about the protections and obligations defined under current social insurance laws. They also discussed implementing joint initiatives to enhance accessibility of their services to the public.
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2024-04-11
Hôpital : les chambres médicalement requises ne peuvent pas toujours être facturées
Un proche d’un citoyen en fin de vie porte plainte contre un hôpital qui lui facture sa chambre privée. En raison de son état de santé, le citoyen a été isolé dans cette chambre dès son arrivée. Veuillez cliquer ici pour lire comment le Protecteur du Citoyen est intervenu dans ce cas.
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2024-04-05
Ombudsman Commission Hosts Leadership Training For District Development Authority Executives (DDA) & Heads of Secretariats
The Ombudsman Commission recently hosted a comprehensive training program in Goroka, Eastern Highlands Province on 8 March 2024 and at the National Capital District on 14 March 2024. The training was aimed at enhancing the understanding of the Chief Executive Officers of the District Development Authority (DDA) and the Heads of Secretariats regarding their roles and responsibilities as leaders.
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2023-07-27
Control Yuan - Annual Report 2012 - ES
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2024-02-15
Ombudsman calls on EU Transparency Register Secretariat to improve how it investigates complaints
The Ombudsman has asked the EU Transparency Register’s Secretariat to carry out more thorough and meaningful investigations when it comes to public complaints concerning alleged breaches of the code of conduct by registered organisations.
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2023-11-10
Ombudsman Western Australia - Annual Report 2022/23 - EN
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2024-01-10
Protecteur du Citoyen à la DPJ : les intervenants doivent être bien formés et supervisés
Une mère porte plainte contre la Direction de la protection de la jeunesse ( DPJ ) qui a tardé à reconnaître qu’elle était victime de violence conjugale. L’intervenante responsable n’était pas formée pour intervenir en pareille situation. Depuis l’intervention du Protecteur du citoyen, l’intervenante a reçu une formation complète sur le sujet.
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2023-05-17
The State Comptroller and Ombudsman of Israel - Special report no. 3 - Challenges and Goals in Providing Services for Older Persons - Lessons Learned from the Investigations of Complaints - EN
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2023-12-21
Ombudsman to investigate the Toronto Police’s Vulnerable Persons Registry
On 19 December 2023, Toronto’s Ombudsman Kwame Addo launched an investigation into the Toronto Police Service’s Vulnerable Persons Registry (VPR) to determine if its communication to the public about the registry is adequate and fair.