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2024-10-31OCI’s Latest Annual Report Issues Groundbreaking Investigations into the Experiences of Maximum-Security and Life-Sentenced Prisoners in Canada
The 2023-24 Annual Report of the Office of the Correctional Investigator (OCI) was tabled in Parliament on October 29, 2024. The Office’s latest Annual Report breaks new ground in two national-level investigations examining conditions of confinement in male stand-alone maximum-security penitentiaries and on the experience of persons serving a life (or indeterminate) sentence in Canada, a sentence that has no end date.
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2025-03-06
Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards
On 28 February 2025, the Ontario Ombudsman Paul Dubé announced a new award for public sector bodies that have demonstrated exemplary administrative practices – the Ombudsman’s Award for Good Governance – as part of his office’s 50th anniversary activities. Awards will be given to selected organizations in three areas of the Ombudsman’s mandate – provincial government bodies, broader public sector bodies (e.g., school boards, universities, children’s aid societies), and municipalities, he announced.
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2024-11-07
NSW Ombudsman’s Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, tabled in Parliament
The NSW Ombudsman’s report - Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, was tabled in Parliament on 6 November. The report follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or involving, Aboriginal families in the child protection system. The review focused on understanding DCJ’s complaint handling system, the foundational elements underpinning it and how well it is operating in practice.
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2025-02-21
Ombudsman announces results of direct investigation operation into Government’s arrangements for recovery, refurbishment and reallocation of public rental housing flats
On 20 February 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s arrangements for the recovery, refurbishment and reallocation of public rental housing flats, and has made 19 major recommendations for improvements to the Housing Department and the Hong Kong Housing Society.
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2025-02-27
European Ombudsman suggests ways for Commission to ensure EU border management funds comply with fundamental rights obligations
The European Ombudsman has made a series of suggestions to the European Commission to help it monitor EU funds granted to Member States for border management and ensure their use does not result in fundamental rights violations.
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2022-10-3144. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (5 – 11 de noviembre de 2021)
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2025-02-07
Own Initiative Investigation into possible systemic maladministration within the Corradino Correctional Facility
In 2021, as a result of persistent media reports, alleging violations of basic human rights and non-observance of prison regulations within the Corradino Correctional Facility, and after NGO “Moviment Graffitti” wrote to the Ombudsman highlighting these concerns, the Ombudsman Mr Anthony Mifsud decided to conduct this investigation in accordance with sub-article (2) of Article 13 of the Ombudsman Act (Cap. 385).
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2025-02-07
NSW Ombudsman tables six-monthly Casebook
The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.
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2024-09-25
Chief Ombudsman investigation into Associate Health Minister’s refusal to release information on author of tobacco policy advice
The Chief Ombudsman has referred record keeping issues identified during his investigation into an official information complaint against Associate Health Minister Casey Costello to the Chief Archivist. Peter Boshier began an investigation after he received a complaint about the Associate Minister’s refusal to release information on ‘who’ wrote or compiled notes she used to formulate the government’s tobacco policy.
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2025-02-13
Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament
On 5 February 2025, the NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021, was tabled in Parliament. The NSW Ombudsman has a statutory role to monitor the administration of the Mandatory Disease Testing Act 2021, providing for mandatory blood testing of a person whose bodily fluids have come into contact with those of a public sector worker in a work context.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2025-01-24
Inclusion and accessibility are in the spotlight as the Public Services Ombudsman for Wales publishes a new thematic report, ‘Equality Matters.’
Drawing on a review of the Ombudsman’s cases closed between April 2023 and September 2024, the report sheds light on recurring themes related to the difficulties people have faced in accessing public services in Wales.
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2024-08-08
Ombudsman urges school boards to take parents’ concerns seriously
The Chief Ombudsman is concerned some school boards are failing to act fairly when children are facing disciplinary action, decisions on enrolment or other decisions that affect their education.
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2025-01-24
Slovak Ombudsman visits Ombudsperson Schwetz
On 21 January 2025, the current Chairperson of the Austrian Ombudsman Board (AOB), Ms. Elisabeth Schwetz, welcomed the Public Defender of Rights of the Slovak Republic, Mr. Róbert Dobrovodský, and his delegation at the premises of the AOB. Mr. Dobrovodský was accompanied by staff members specialised in fundamental rights and NPM matters. The purpose of this inaugural visit was an exchange on thematic areas such as police matters and human rights.
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2025-01-17
Ombudsperson investigating exclusion of students from BC public schools
On 14 January 2025, the BC Ombudsperson, Jay Chalke, announced his office has begun an investigation into the exclusion of students from schools in BC’s K-12 public education system.
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2025-01-24
Ombudsman announces results of direct investigation operation into Government’s work in combating abuse of public housing resources
On 22 Januar 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating the abuse of public housing resources, with 31 major recommendations for improvement made to the Hong Kong Housing Authority and the Hong Kong Housing Society.
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2025-01-09
Ombudsman probes Government’s work on animal management and protection of animal rights and welfare
The Ombudsman, Mr Jack Chan, on 27 December 2024 announced the launch of a direct investigation operation to probe the Government’s work on animal management and protection of animal rights and welfare.
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2025-01-15
UN Resolution underlines important role of Ombudsman in achieving the SDGs
On 17 December 2024, the UN General Assembly adopted the Resolution on The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law. This resolution is submitted biennially and the newly adopted version acknowledges the important contribution Ombudsman institutions make to ensure the implementation of the Sustainable Development Goals (SDGs), especially Goal 16 on building effective, accountable and inclusive institutions at all levels.
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2024-09-06
Toronto Ombudsman finds major gaps with police’s registry for vulnerable persons
On 5 September 2024, Toronto's Ombudsman released his report, An Investigation into the Toronto Police Service’s Communications About its Vulnerable Persons Registry. The TPS launched the registry in December of 2019 to allow the public to file personalized de-escalation strategies to help police officers support individuals with emotional, psychological, medical, or other physical conditions. Four years later, the Ombudsman’s investigation found that only 305 people currently have their information entered into the registry.