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2024-09-19In the Senate, DPU and AGU present Actions and Results of the ‘Caravan of Rights’ programme
On Tuesday, 3 September 2024, the Federal Public Defenders' Office (DPU), the Attorney General's Office (AGU), and the National Association of Federal Public Defenders (Anadef) took part in a public hearing at the Federal Senate. The session aimed to discuss and present the results of the ‘Caravan of Rights: Reconstruction of Rio Grande do Sul’ programme.
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2024-09-12
European Ombudsman encourages Council to assess risks around use of sponsorship by rotating presidency
The Ombudsman has encouraged the Council of the European Union to assess whether its guidance for corporate sponsorship of its rotating presidency is effective at mitigating potential conflicts of interest and reputational risks for the EU, and to explore possible measures to help mitigate these risks.
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2024-09-08
The Hague 2024 - Conference Papers
The 12th IOI World Conference held in The Hague, the Netherlands in May 2024 was an opportunity to reconnect after the pandemic for around 200 delegates from all over the world. True to the motto "Working Together for Our Tomorrow", participants explored the four main themes of the conference "Climate Change", "Future Generations", "Value Dilemmas" and "Outreach". The summary of the discussions of the IOI World Conference 2024 can be accessed here.
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2024-09-06
La Defensoría advierte sobre el posible agravamiento de los cortes de luz previstos para el próximo verano
La Defensora del Pueblo de la Ciudad de Buenos Aires, María Rosa Muiños, solicitó a la Secretaría de Energía de la Nación que brinde información sobre los planes de contingencia y protocolos que tiene previsto implementar el próximo verano, frente a los cortes del servicio de suministro eléctrico que podrían agravarse con relación a períodos anteriores.
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2024-10-04
El Comité de Expertos de Lenguas Regionales o Minoritarias del Consejo de Europa pone de relieve que persisten lagunas en el sistema español de protección de lenguas
El 24 de septiembre de 2024, el Comité de Expertos de la Carta Europea de las Lenguas Regionales o Minoritarias del Consejo de Europa ha publicado el sexto informe de evaluación sobre la aplicación por parte de España de la Carta Europea de las Lenguas Regionales o Minoritarias.
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2024-08-22
Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
The Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service.
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2024-09-19
Ombudsman encourages Paramount Chiefs to uphold justice and good governance
In his campaign to promote and strengthen administrative justice, accountability and good governance in Sierra Leone, the Ombudsman Tejan Ahmed Israel Jah Esq called on Paramount Chiefs in the Southern Region to uphold justice, accountability and good governance within their Districts, Chiefdoms and localities. He made this statement whilst addressing Paramount Chiefs, District Chairpersons, Mayors and other galaxy of eminent people and government functionaries at the Human Capital Development Advocacy Meeting held at the Moyamba District Council Hall.
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2024-07-18
Taxpayers’ Ombudsperson launches systemic examination into Canada Revenue Agency’s 2023 bare trust filing requirements
The Taxpayers’ Ombudsperson, Mr. François Boileau, has formally opened a systemic examination into whether the Canada Revenue Agency (CRA) respected taxpayers’ rights in its administration of bare trust filing requirements for the 2023 tax year.
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2024-07-18
French Language Services Commissioner urges Ontario to respect law by making all out-of-home advertising bilingual
French Language Services Commissioner Carl Bouchard released on 12 July 2024 a report urging the Ontario government to make all of its out-of-home advertising bilingual, after his latest investigation found it systematically failed to meet its obligations under the French Language Services Act (FLSA) – even when communicating important public health information.
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2024-07-10
Defensor del Pueblo anuncia elaboración de agenda de derechos de pueblos indígenas
El Defensor del Pueblo, Josué Gutiérrez, formuló un llamado a las autoridades del Estado a atender con urgencia las demandas de los pueblos indígenas, de modo tal que se pueda asegurar el acceso oportuno de este sector de la población peruana a servicios básicos como salud, educación, justicia, agua y desagüe, entre otros.
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2024-08-08
Dimbokro: Stage d’Immersion Professionnelle du Nouveau Médiateur Délégué du Sud-Comoé
Du 21 au 31 juillet 2024, Monsieur SEKA Michel, Médiateur délégué de la région du Sud Comoé, a séjourné à Dimbokro au siège de la délégation régionale du Médiateur de la République. Cette période d’immersion professionnelle de dix jours a permis à Monsieur SEKA de se familiariser avec sa nouvelle fonction de médiateur délégué.
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2024-07-05
The Parliamentary Ombudsman meets with the Director of the European Fundamental Rights Agency
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, met with the Director of the European Fundamental Rights Agency (FRA), Ms Sirpa Rautio, to discuss the establishment of a National Human Rights Institution (NHRI) in Malta.
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2024-06-28
Droits des usagers des services publics : le Défenseur des droits publie ses propositions de réformes et celles des autres médiateurs
Plus de 92 % des réclamations reçues par le Défenseur des droits en 2023 concernaient les droits des usagers des services publics. L’institution a publié le 24 juin 2024 un rapport intitulé « Droits des usagers des services publics : de la médiation aux propositions de réformes », qui s’appuie sur la contribution de différents médiateurs, et met en avant des propositions en vue d’un meilleur respect des droits des usagers et de l’amélioration des relations entre usagers et administrations.
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2024-06-28
Ombudsperson report calls on BC government to address systemic mismanagement in temporary assignment hirings
Awarding temporary public service jobs to 64 ineligible people over a 10-year period represents systemic mismanagement and wrongdoing by BC’s Public Service Agency, Ombudsperson Jay Chalke said on 24 June 2024. In a public report delivered under the Public Interest Disclosure Act, BC’s whistleblowing legislation, Chalke said his office’s investigation showed this practice had a variety of negative effects.
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2024-06-20
Bouna: Résolution d’un Conflit Éleveur – Agriculteurs dans les Villages de Dagnimandouô, M’Bié et Kerbedouô
Informé des tensions qui opposent un éleveur aux Agriculteurs des villages Dagnimandouô, M’bié et Kerbedouô, le Médiateur Délégué de Bouna, Daouda Ouattara, a entrepris une séance d’écoute et d’apaisement avec les communautés de ces trois villages à Niandegue, village de la Sous-Préfecture de Bouna.
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2023-11-15The Global Human Rights Implementation Agenda – The Role of National Parliaments (Policy Brief, Nov. 2018)
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2024-06-05
Le Protecteur du citoyen réagit au projet de loi no 62
Le 29 mai 2024, le protecteur du citoyen, Marc-André Dowd, a transmis une lettre à la Commission des finances publiques. Il y commente le projet de loi no 62 – Loi visant principalement à diversifier les stratégies d’acquisition des organismes publics et à leur offrir davantage d’agilité dans la réalisation de leurs projets d’infrastructure. Ses constats et recommandations sont liés à des préoccupations en matière d’intégrité publique et de transparence.
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2024-05-29
CCAC cracked a case of bribe solicitation involving the executive chef of the food and beverage department of a company under a gaming enterprise
The CCAC received an in-person report made by a representative of a company wholly-owned by a gaming enterprise, indicating that the executive chef of the food and beverage department of the company had been soliciting bribes from workers for many years and allegedly violated the law and the internal code of conduct of the company. Therefore, the company wanted to pursue his accountability.
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.