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2023-07-05The Ombudsman presents the Annual Report 2022 to the speaker of the House of Representatives
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, submitted the Annual Report 2022 to the Speaker of the House of Representatives, the Hon. Anglu Farrugia.
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2023-07-2613. Breakout Session II: Ms Florence Simbiri-Jaoko - A Human Rights-based Approach to the Ombudsman's Work
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2023-08-28
Learning to Get Better - Report on the progress made following the Ombudsman's investigation into how public hospitals handle complaints (2018)
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2022-07-08
President provides Welcome Address to International Mediation Congress
IOI President Chris Field provided a Welcome Address to the International Mediation Congress, An approach to Conflict in the Global Agenda, held in Rosario, in the province of Santa Fe, Argentina, from 5 to 7 July 2022.
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2023-09-29
State Comptroller & Ombudsman of Israel_The Office of the Ombudsman and the Right to Access the Administration in the Welfare State_EN
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2023-12-07
Tranquilisers instead of individual support: even such cases are encountered during the Defender’s visits to residential facilities for people with disabilities
The stories of two men with mental disabilities, recorded by employees of the Defender’s Office during their visits, illustrate a phenomenon, which has mostly been overlooked so far: some people with mental disabilities, especially those with challenging behaviour, receive high doses of tranquilisers. According to the Deputy Defender, this practice has to change. Behaviour is often the only possible form of communication for people who cannot otherwise make contact with others. It is therefore necessary that the latter understand the unmet needs behind the patient’s challenging behaviour and be able to respond accordingly. Tranquillisers must not be the first, let alone the only and permanent “solution”.
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2023-07-28
Commonwealth Ombudsman - 2021/22 Report to the Attorney-General on agencies' compliance with the Crimes Act 1914 - EN
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2023-10-12
Ombudsman at the ENNHRI Jubilee Assembly on Artificial Intelligence, Digitalization and Climate Change as Challenges to Human Rights
Human Rights Ombudsman Peter Svetina participated in the General Assembly and Conference of the European Network of National Human Rights Institutions (ENNHRI) in Brussels. He participated as a speaker at a roundtable discussion about challenges in the field of human rights, primarily in the fields of digitalisation, artificial intelligence, and climate change.
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2022-07-01
From Manchester to Athens: next steps (May 2022)
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2022-10-19
Health care complaints to B.C. Ombudsperson highest in ten years
The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.
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2023-02-16
The Ombudsman held a press conference to announce two own motion investigation reports
The Ombudsman, Ms Winnie Chiu, held a press conference on 16 February 2023 to announce the results of two direct investigations.
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2023-07-25
02. 40th Anniversary Celebrations: Promoting access to Justice around the globe - Peter Tyndall (IOI President / Ombudsman Ireland)
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2021-09-01
How to become a member (infosheet)
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2023-11-07
65. Plenary Session VI: Bruce Barbour – Looking ahead; challenges for the IOI in responding to its members needs in changing times
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2023-06-23
The Victorian Ombudsman releases a report on unequal service to Victorian workers delivered by self-insurers
Victoria’s workers compensation scheme has come under much scrutiny from the Victorian Ombudsman over the years, resulting in significant reforms. But the latest report "WorkSafe 3: Investigation into Victorian self-insurers’ claims management and WorkSafe oversight" highlights the shortcomings of self-insurers - private companies that manage workers compensation themselves - which have not previously been scrutinised by the Ombudsman.
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2023-07-21
President makes submission to the review of Statutory Offices of the House of Assembly of Newfoundland and Labrador
IOI President Chris Field PSM was very pleased to have had the opportunity to make a submission to the Review of Statutory Offices of the House of Assembly of Newfoundland and Labrador, being undertaken by the Honourable Robert A. Fowler.
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2022-11-21
NSW Ombudsman's audit report recommends improvements to councils' public interest disclosure practices
A report recently tabled by the New South Wales (NSW) Ombudsman has highlighted the importance of local councils having systems in place to ensure that public interest disclosures (PIDs) are encouraged, identified, and reported.
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2022-02-17
Victorian Parliament refers new investigation to Ombudsman
The Victorian Ombudsman will now consider an official referral from the Legislative Council for a new investigation after a private member’s motion was successfully passed.
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2023-08-28
Fair Recovery - How complaints helped to improve the Department of Employment Affairs and Social Protection's handling of overpayment (2019)
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2023-05-04
The ACRC launched a training course to share its experience in fighting corruption with African countries
The Anti-Corruption and Civil Rights Commission (ACRC) of the Republic of Korea launched a training course to share its anti-corruption policies and experiences with African countries.