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2014-11-04New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2014-11-04
18th Ombudsman's Awards Presentation Ceremony
At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.
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2014-11-04L'Ombudsman de l'Ontario - Communiqué de presse - FR - 20141024
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Argentinean Ombudsman - SP - 20141104
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Peruvian Ombudsman - SP - 20141104
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Uruguayan Ombudsman - SP - 20141104
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2014-11-03
AOMA / AU: Banner for 4th General Assembly and 1st Bilateral Conference
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2014-10-31
Board of Directors holds annual meeting 2014 in Vienna
The IOI Board of Directors held its annual meeting from 27 to 29 October 2014 in Vienna, Austria. The IOI General Secretariat and the Austrian Ombudsman Board welcomed 18 of the 21 Directors of the Board in Vienna to discuss projects and priorities for the upcoming membership year.
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2014-10-31
Memorandum of Understanding between ILO and IOI (POR)
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2014-10-30
Parliamentary and Health Service Ombudsman publishes summary of investigations
The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year. The Ombudsman Service investigates complaints about the NHS in England and UK government departments and their agencies, such as the Child Maintenance Service and the DVLA. The published summaries include 35 governmental cases and 126 are healthcare.
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2014-10-28
Memorandum of Understanding with ILO
On the occasion of the annual meeting of the IOI Board of Directors in Vienna in October 2014, IOI President Dame Beverley Wakem and the President of the Institute of Latin-American Ombudsman, Dr. Carlos Constenla, signed a Memorandum of Understanding between the two institutions.
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2014-10-27
Office of The Ombudsman holds roving exhibitions
The Office of The Ombudsman is holding a series of exhibitions in different government offices and shopping malls in various districts from late October to December to increase the public’s awareness and understanding of the work of the Office.
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2014-10-24
Ombudsman finds children at risk in poorly monitored unlicensed daycares
Ontario Ombudsman André Marin called on the province to take urgent action to protect children in unlicensed daycares, after his latest investigation revealed systemic government ineptitude that has put them at risk for years.
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2014-10-24
Health Service Ombudsman publishes report on an investigation into West Hertfordshire Hospitals NHS Trust
A 41-year-old mother with terminal breast cancer was let down by her hospital who failed to detect and treat her cancer an investigation by The Parliamentary and Health Service Ombudsman has found.
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2014-10-24
L’Ombudsman constate que des enfants sont exposés à des risques en raison du mauvais contrôle exercé sur les services non agréés de garde
L’Ombudsman de l’Ontario, André Marin, a instamment demandé aujourd’hui à la province de prendre d’urgence des mesures d’action pour protéger les enfants dans les services de garde non agréés.
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2014-10-23
Second International Ombudsman Symposium held in Ankara
Only two years after the creation of the Turkish Ombudsman Institution (KDK), international participants from Ombudsman institutions worldwide could witness the young institution’s progress.
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2014-10-22
ombud 2010
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2014-10-21
Ombudsman releases Annual Report 2013
The Annual Report of 2013 summarizes the institution's performance between 01 January 2013 to 31 December 2013 and is structured based on the constitutional mission of the Ombudsperson: protection, monitoring and promotion of human rights and freedoms.
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2014-10-21
Western Australian Ombudsman publishes Annual Report 2013/2014
This report describes the functions and operations of the Ombudsman WesternAustralia for the year ending 30 June 2014.
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2014-10-20
Speeches and photos of Tallinn Conference available online
The European Region of the IOI held its biennial conference in Tallinn, Estonia from 17 to 19 September 2014 and the speeches and photos taken during the conference are now available online.