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2018-02-01Ombudsman Sindh addresses seminar on „Challenges of Health Care System Sindh“
The Ombudsman Sindh Mr. Asad Ashraf Malik organized a seminar on “Challenges of Health Care System in Sindh – Role of Provincial Ombudsman Sindh” which focused on the existing health facilities, identifying gaps and devising innovative strategies for improved service delivery, effective polio immunization campaign in Sindh Province.
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2018-01-30
Ombudsman working to improve services for asylum seekers
Ombudsman Peter Tyndall has published a commentary on his Office’s experience of dealing with complaints from refugees and asylum seekers living in direct provision centres. In ‘The Ombudsman & Direct Provision – The story so far’, the Ombudsman says that sometimes residents are reluctant to complain and some complaints arise as a result of cultural differences. As a result the Ombudsman’s office has worked with the Reception and Integration Agency, and residents and managers in 35 centres around the country to seek to improve services.
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2018-01-26
IOI Workshop on Human Rights in the Digital Age
The Estonian Chancellor of Justice, Ms Ülle Madise, hosted a two-day workshop in Tallinn to provide an overview of the contemporary challenges in the digital society. The event was co-funded by the IOI.
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2018-01-26IOI Statement in Support of Ombudsman of Ecuador
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2018-01-23
E-People – the best communication channel to the government
On November 1, the ACRC announced that e-People was selected as an Excellent Administrative Service and inducted into the hall of fame, as one of the top 50 persons and services selected by citizens in the Ministry of the Interior and Safety(MOIS)’s 50th Anniversary Commemoration Event of Korea’s e-government.
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2018-01-23
Inspector-General of Taxation reports into aspects of Pay As You Go instalments
The review into aspects of the Pay As You Go (PAYG) instalments system is the first Inspector-General of Taxation (IGT) review to be undertaken in direct response to insights drawn from the IGT’s complaint handling service. The IGT has recommended a number of improvements to the Australian Taxation Office's (ATO) taxpayer communication and guidance materials as well as internal staff education and support.
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2018-01-18
Council of Europe presents action plan on protecting refugee and migrant children
The mass arrivals in Europe of people fleeing from danger in their countries put children in a very vulnerable situation. They are exposed to the risk of physical violence, sexual abuse and psychological suffering in addition to material hardship. Whether they are refugees or migrants, children are at the centre of all Council of Europe actions involving migratory issues.
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2018-01-17
Ombudsman investigation recommends improvements in HSE’s Treatment Abroad Scheme
Ombudsman Peter Tyndall has today published a report following his investigation into the HSE’s administration of the Treatment Abroad Scheme. The investigation followed complaints to the Ombudsman about the scheme including suggestions that it was overly complex, that there were delays in approving applications and that some applicants were being given incorrect information.
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2018-01-17
Comunicado sobre situación de violencia contra las mujeres
La Defensoría del Pueblo al iniciar este año, considera oportuno, en su calidad de coordinadora del Observatorio Panameño contra la Violencia de Género (OPVG), hacer una breve reseña sobre la situación de violencia contra las mujeres, como una forma de visibilizar los retos que continuamos teniendo como Estado, en la protección y defensa de los derechos de las mujeres.
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2018-01-15
How Tusla and the HSE provided and coordinated supports for a child with a disability in the care of the State
In a recently published report, the Ombudsman for Children presents the case of Molly (Names have been changed to protect anonymity), who was born with Down Syndrome and severe autism and has grown up with her foster family after being placed there when she was a baby. Molly’s foster carer made a complaint to the Ombudsman about the level of supports and services being provided and the Ombudsman’s investigation found that there was a lack of co-ordination between the two agencies which meant that services and supports provided by both organisations were insufficient.
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2018-01-11
Thai Ombudsman and the Authorized Person of the Oliy Majlis of the Republic of Uzbekistan for Human Rights (Ombudsman) sign MOU
Signing of Memorandum of Understanding (MOU) between Thai Ombudsman and the Authorized Person of the Oliy Majlis of the Republic of Uzbekistan for Human Rights (Ombudsman).
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2018-01-11
Ararteko - Workshop - Invitation Letter - EN
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2018-01-11
Ararteko - Workshop - Invitation Letter - FR
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2018-01-11
Ararteko - Workshop - Invitation Letter - ES
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2018-01-10
Toronto Ombudsman Looking into the City’s Cold-Weather Services for the Homeless
The City of Toronto’s Ombudsman, Susan Opler, has begun an Enquiry into communication, capacity planning and quality of the winter programs offered to Toronto’s homeless.
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2018-01-04
Nyeri Forum Enlightens Members of the Public on Role of Commission
Residents of Nyeri County had the opportunity to interact with the Commission and get to understand its mandate in fostering administrative justice in the public sector. The exhibition event was under the umbrella of the 6th Annual Conference of Constitutional Commissions and Independent Offices held in Nyeri town to mark six years since the establishment of the bodies.
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2018-01-03
European Region elects new Director
The term of Ms Lucia Franchini as Ombudsman of Tuscany (Italy) ended and as a result, the position of one European Director on the IOI Board of Directors became vacant. According to the European regional by-laws one of the Directors at the European regional Board, Ms Ülle Madise, Chancellor of Justice of Estonia, took over the vacant seat at the IOI Board and elections were held to fill the vacant position on the European regional Board.
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2017-12-29
Ombudsman participated at an event dedicated to International Migrants Day
An event dedicated to International Day of Migrants was co-organized by the Azerbaijani Commissioner for Human Rights, State Migration Service, International Organization for Migration and EU on 19 December. The Azerbaijani Ombudsman attended the event.
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2017-12-21
New Ombudsman Azad Jammu & Kashmir appointed
The Government of Azad Jammu & Kashmir (AJK) has appointed Mr Mirza Zaffar Hussain a known lawyer of the Supreme Court and former President of the Supreme Court Bar Association as Ombudsman AJK.
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2017-12-18
Human rights have no expiration date - better protection needed in elderly homes
Lack of staff in homes for older persons in long-term care as well as their lack of knowledge on human rights are the main causes of violation of rights in these institutions. The beneficiaries are satisfied with accommodation quality and they consider the staff to be the strongest link in the institutional chain, emphasised Ombudswoman Lora Vidović at the opening of the conference „Human rights have no expiration date – living in homes for older and handicapped“ organised on 8 December at the Elderly home Centar in Zagreb.