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2015-06-25The Role of Ombudsman Institution in Improving Public Service Delivery - The Case of Indonesia
In May 2015 Danang Girindrawardana, Ombudsman of the Republic of Indonesia, was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and inclusive institutions.
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2015-06-24
ACRC Korea and Commonwealth Ombudsman sign MoU
The Anti-Corruption and Civil Rights Commission (ACRC) of Korea (Chairman Sungbo Lee) and the Commonwealth Ombudsman of Australia (Ombudsman Colin Neave) signed the Memorandum of Understanding (MOU) in Canberra on June 10th, 2015 in order to enhance rights and interests of Koreans and Australians living in the other country and cooperation between the two Ombudsmen.
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2015-06-23
National Commissioner holds event with UNICEF on world day against child labour
In order to create awareness and to bring the issue of child labour on our national agenda, the Office of the National Commissioner for Children in the Federal Ombudsman of Pakistan Secretariat with the help of UNICEF organized a major event at Pakistan National Council of the Arts (PNCA) on Tuesday, 23.06.
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2015-06-19
Korean ACRC Delegation visits IOI General Secretariat and AOB
On 12 June 2015, 26 delegates of the Korean Anti-Corruption & Civil Rights Commission (ACRC) visited the Vienna-based IOI General Secretariat and the Office of the Austrian Ombudsman Board (AOB).
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2015-06-18
Public Statement of the Ukrainian Parliament Commissioner for Human Rights
The last few weeks a group of People’s Deputies are executing a political order, making groundless accusations and are putting an overt political pressure on the institution of the Ukrainian Parliament Commissioner for Human Rights.
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2015-06-17
36th Annual Conference of USOA
The United States Ombudsman Association (USOA) will hold its 36th Annual Conference in Scottsdale, Arizona from 14 to 16 October 2015. Registration is now open for the conference and the pre-conference workshop.
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2015-06-16
Manitoba Ombudsman releases 2014 annual reports
Manitoba Ombudsman Charlene Paquin has released her office’s annual reports for the calendar year 2014, including a report under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA) and a separate report under The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA).
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2015-06-16
Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2015-06-10
Office of the Ombudsman publishes annual report 2014
The Ombudsman`s office published the English version of the 2014 annual report on the actual topics of human rights and good governance. “To my regret, the year 2014 has not marked any significant positive shift towards human rights and good governance. Yet I am pleased to note that no rapid deterioration of the situation has been observed either”, says Juris Jansons, the Ombudsman of Latvia.
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2015-06-10Australia - Victorian Ombudsman - Annual Report 2014 EN
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2015-06-10
Report on the year 2014_Ombudsman's Office of the Republic of Latvia
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2015-06-10
croatia om new-om-act july-2012 en
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2015-06-09
Western Australia Ombudsman: Draft Disability Access and Inclusion Plan 2015-2020 (DAIP)
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2015-06-08
Latvia - Ombudsman - Annual Report 2014 - EN
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2015-06-08
IOI Open Letter - Mediterranean Refugee Crisis (May 2015)
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2015-06-08
Latvia - Ombudsman - Annual Report 2013 - EN
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2015-06-08
Latvia - Ombudsman - Report on the free education (May 2012) - EN
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2015-06-08
Latvia - Ombudsman - Report on the risk of poverty (Nov 2012) - EN
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2015-06-05
President Walters welcomes re-launch of IOI website
Regarding the IOI’s future communication strategy, the IOI Board of Directors agreed at its Vienna meeting in October 2014 that a re-launch of the IOI website was long overdue and should become the main priority of the IOI’s public relations work. IOI President John R. Walters is pleased to present the IOI’s new web appearance to the IOI community!
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2015-06-03
Evacuation du campement de migrants à Paris, boulevard de la Chapelle
Le Défenseur des droits, Jacques Toubon, suit avec attention la situation des migrants dont le campement a été évacué ce matin par les forces de l’ordre à Paris dans le Xe arrondissement. Il partage les préoccupations des pouvoirs publics sur les risques, notamment sanitaires, encourus par ces hommes, ces femmes et ces enfants qui, depuis plusieurs mois vivaient dans la rue.