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2015-02-09Ontarion Ombudsman: OMLET Report - Facts & Highlights
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2015-02-09
Ontarion Ombudsman: OMLET Report - Ombudsman's Remarks
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2015-02-06Ombudsman calls for promoting the abolishment of visits to their children by individuals charged with gender violence
The Ombudsman, Soledad Becerril, has called for promoting the abolishment of visits to their children by individuals charged with gender violence in order to avoid possible risks.
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2015-02-06
Man with mental health issues dies after failings by two NHS trusts
A vulnerable patient with suicidal thoughts was found dead in a river after being let down by two trusts in East Anglia, an investigation by the Parliamentary and Health Service Ombudsman found.
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2015-02-06
2nd IOI/AOA Joint Training - Course Information
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2015-02-06
2nd IOI/AOA Joint Training - Draft Programme
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2015-02-06
2nd IOI/AOA Joint Training - Registration Form
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2012-04-06
Spain Defensor del Pueblo - Annual Report 2008 ES
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2015-02-03
Control Yuan visits IOI Secretary General
On 2 February 2015 a delegation from IOI member Control Yuan took the opportunity of a stay in Vienna to pay a courtesy visit to the IOI Secretary General Günther Kräuter.
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2015-02-02
Ombudsman unveiled maltreatment in unregistered homes for elderly
Ombudsman Anna Šabatová has turned to the judiciary to look into the suspected cases of maltreatment of seniors in homes for elderly, including restrictions of their personal freedom, bad nourishment, suspicious use of medicines and other serious flaws.
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2015-01-29
Landmark decision to make lives of mothers and babies safer
The Parliamentary and Health Service Ombudsman’s casework revealed that the lives of mothers and babies could be put at risk because of an inherent conflict of interest in the supervision of midwives.
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2015-01-29
Ombudsman long-term care investigation will look at accountability, standards and how concerns are addressed
In a letter to Minister of Health, Dustin Duncan, Ombudsman Mary McFadyen reported yesterday that her Office is making progress with its investigation into the adequacy of care at the Santa Maria Senior Citizens Home.
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2015-01-28
Office of the Ombudsman presents brief report on the work of the Office for calendar year 2014
The Office of the Ombudsman held a press conference to announce the results of a direct investigation into the “Mechanisms Used to Review and Monitor Eligibility of Existing Tenants in Subsidised Public Housing” and presented a brief report on the work of the Office for 2014.
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2015-01-27
Founded in Brussels the National Energy Ombudsman Network (NEON)
The European Parliament hosts the first Conference on " Strengtheing Alternative Dispute Resolution (ADR) in the Energy Sector". Catalan Ombudsman, Rafael Ribó, took part in the first General Assembly of the National Energy Ombudsman Network (NEON), held on January 27th in Brussels.
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2015-01-26
Workshop Announcement - Designing Consumer Redress: Making Redress Accessible for Consumer-Citizens
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2015-01-23
Results of recent surveys available
The IOI’s European Region carried out two surveys among its members. One survey focused on “Own Initiative Investigations” and the other one dealt with the “Implementation of the ADR Directive”, i.e. the EU’s Alternative Dispute Resolution Directive.
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2015-01-23
Survey Results: Own Initiative Investigations
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2015-01-23
Survey Results: Implementation of the ADR Directive
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2015-01-22
The Scottish Public Services Ombudsman laid three investigation reports and 73 decision summaries before the Scottish Parliament
On 21 January 2015 the Scottish Public Services Ombudsman laid three investigation reports and 73 decision summaries before the Scottish Parliament
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2015-01-22
Ombudsman of the City of Toronto: Impact of Ombudsman Investigations on Public Administration - A Case Study and an Evaluation Guide