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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur Recommandation 12 (April 2013) FR
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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur l’accident à Himaraa (April 2013) FR
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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur la grève (April 2013) FR
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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur la pauvreté (April 2013) FR
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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur la vendetta (April 2013) FR
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2013-05-10Résumé du Rapport spécial de l’Avocat du Peuple sur les enfants (April 2013) FR
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2013-05-07Workshop on good practices for tolerance
The Commissioner for Fundamental Rights of Hungary organised a workshop entitled “Good Practices for Tolerance. With Communication for Equal Dignity- Inclusive Speech contra Hate Speech” on 29th April, 2013.
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2013-05-07Quebec Ombudsman publishes two investigation reports
The Quebec Ombudsman (Canada) has released two investigation reports – one on the organization of emergency response services for off-road accidents, and the other on the financial contribution of parents towards the cost of placing their child of minor age.
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2013-05-07Workshop Report by the Office of the Commissioner for Fundamental Rights
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2013-05-03Newsletter, May 2013
The Office of the Ombudsman of Catalunya published its electronic newsletter for the month of May 2013.
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2013-05-03Anti-corruption seminar hosted by IACA
The International Anti-Corruption Academy (IACA) will be hosting a seminar featuring the world’s most preeminent authorities on anti-corruption from 10 to 11 July 2013 in Austria.
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2013-05-03Meeting with the Director of the Permanent Secretariat of the European Group of NHRI
On 26 April 2013 Austrian Ombudsman and Secretary General of the IOI Peter Kostelka met Debbie Kohner, the new director of the Permanent Secretariat of the European Group of NHRI at his office in Vienna.
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2013-05-03Albania - Special report on floods in Shkodra (April 2013) EN
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2013-05-03The Best of: Robert Klitgaard - Folder
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2013-04-30report on NHS hospital complaints system published
The Health Service Ombudsman has published a report that analyses the failings of the hospital complaints system in the wake of the Mid Staffordshire hospitals crisis. The Ombudsman's report shows systemic problems with NHS Hospitals' failing to listen and learn from patients.
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2013-04-30press release - 29 April 2013
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2013-04-30report "The NHS hospital complaints system"
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2013-04-26Head of the Seimas Ombudsmen's Office appointed
On 25 April 2013, Augustinas Normantas was appointed to the position of the head of the Seimas Ombudsmen‘s Office of the Republic of Lithuania. On the same day, Raimondas Šukys swore an oath in the Parliament and was appointed as Seimas Ombudsman.
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2013-04-26Jordan OM Bureau - Annual Report 2011 EN
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2013-04-24Grumbles, Gripes and Grievances - the role of complaints in transforming public services