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2016-01-29Ombudsman Hong Kong: Complaints against Food and Environmental Hygiene Department for improper handling of food safety complaints (Jan. 2016) - Summary
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2016-01-28FRA publishes first monthly update on fundamental rights and migration
As refugees, asylum seekers and migrants continue to risk their lives to reach the EU, FRA will be publishing a monthly overview of the fundamental rights situation in the Member States that have seen the greatest numbers arriving in or passing through their territory.
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2016-01-28Recommendation by the Québec Ombudsman concerning Bill 77 (Québec Immigration Act)
Québec’s Ombudsperson Raymonde Saint-Germain subscribes to the general principles of the Bill 77 (Québec Immigration Act), which proposes reform of the immigration system.
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2016-01-28Recommandation du Protecteur du citoyen concernant le projet de loi n° 77 – Loi sur l’immigration au Québec
La protectrice du citoyen du Québec, Raymonde Saint-Germain, souscrit aux principes généraux du projet de loi n° 77 – Loi sur l’immigration au Québec, qui propose une réforme du système d’immigration.
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2016-01-28Follow-up NPM training in Lithuania
Due to the huge success of the IOI’s first NPM training, we are pleased to inform you that this year will see a follow-up NPM training with a special focus on the monitoring of psychiatric facilities. Hosted by the Seimas Ombudsmen’s Office, the training will be held in Vilnius, Lithuania from 21 to 23 June 2016. Save the date!
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2016-01-28Office of Investigator General transitions from an executive Ombudsman to a Parliamentary Ombudsman
The Office of the Ombudsman in Zambia has undergone a number of changes, which will be beneficial to the public in terms of more efficient and effective service delivery. On 5 January 2016, His Excellency Mr Edgar C. Lungu, the President of the Republic of Zambia signed the Constitution Bill Number 17 of 2015 which amongst other clauses changed the Office of the Investigator General to the Office of the Public Protector.
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2016-01-22Ombudsman welcomes report on role and remit of an Ombudsman
Ombudsman Peter Tyndall has welcomed today’s report of the Joint Oireachtas Committee on Public Service Oversight and Petitions (PSOP) on the “Role and Remit of an Ombudsman”.
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2016-01-20Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2016-01-12Ombudsman Peter Tyndall interviewed by the Irish Examiner
Ombudsman Peter Tyndall featured in a number of articles in the Irish Examiner on Monday 11 January 2016.
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2016-01-12Victorian Ombudsman investigates public transport fare enforcement
The Victorian Ombudsman has commenced an ‘own motion’ investigation into public transport fare enforcement measures.
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2016-01-12European Region holds election
The European Region of the IOI held elections to fill the vacant position of the Regional President and of one Member of the Board.
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2016-01-11Hong Kong Ombudsman invites public views on management of markets by Food and Environmental Hygiene Department
The Ombudsman, Ms Connie Lau, invited members of the public to provide information and views on the management of markets by the Food and Environmental Hygiene Department (FEHD).
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2016-01-07Newly Appointed Chairman of the ACRC of Korea
On December 23th, 2015, Mr. Sung Yung-hoon took office as the chairman of the Anti-Corruption & Civil Rights Commission of Korea, succeeding Mr. Lee Sungbo who has been a valuable member of the IOI Board and whose term expired on December 10th.
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2016-01-07Frail older people too afraid to complain about poor care
Many older people are afraid to raise the alarm when something goes wrong in their care and worry about what will happen to them if they do, according to a new report published.
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2016-01-07breaking down the barriers report
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2016-01-04Ontario Ombudsman reports progress in municipal transparency
A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said when she released the Office’s latest report.
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2016-01-04omlet15-final-en
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2016-01-04o15-fact-sheet-en-accessible
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2016-01-04o15-remarks-accessible-en 1
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2016-01-04NSW_Policy_Internal-Audit-Charter_Sep14