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2021-07-29New Ombudsman takes office
Mr. Rajmanlal Joseph was appointed the 5th Ombudsman of the Republic of Trinidad and Tobago for a period of 3 years. Mr. Joseph succeeded Mr. Patrick Mark Wellington who served as Ombudsman from 2018 to 2021.
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2021-07-26
Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2020-06-24France - Rapport annuel 2019
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2021-07-23
Recommandation pour inscrire un droit d’accès à internet dans la Constitution
Le Médiateur fédéral a recommandé à la Chambre des représentants d’ajouter à l’article 23 de la Constitution un droit d'accès à internet, à côté notamment des droits au travail, à un logement décent et à la sécurité sociale. Pour réduire la fracture numérique, le Médiateur fédéral plaide également pour maintenir des alternatives à la digitalisation et toujours laisser une place aux contacts directs et humains.
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2014-02-06
Manitoba Ombudsman - Annual Report 2012 (Ombudsman Act) - EN
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2021-07-20
NIPSO Quarterly Bulletin Summer 2021
The Northern Ireland Public Services Ombudsman (NIPSO) published the summer edition of its Quarterly Bulletin. The Bulletin aims to provide readers with a short, easy-to-read summary of news from the office, drawing attention to NIPSO’s most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
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2021-07-19
Intake training for frontline staff
The Commonwealth Ombudsman delivered online intake training to frontline staff from the Ombudsman Republik Indonesia for the first time.
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2021-07-15
Ombudsman Newsletter January – June 2021
The Commission on Administrative Justice (Ombudsman) of Kenya has published the first issue of the Ombudsman Newsletter for 2021. The Newsletter covers the period from January to June 2021.
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2021-07-13
Ouverture de la plateforme de cours en ligne
L’Association des Ombudsmans et des Médiateurs de la Francophonie (AOMF) lance une plateforme de cours en ligne, au regard de l’importance du renforcement des capacités de ses membres, via notamment la formation. Cette nouvelle plateforme permet la formation massive de tous les collaborateurs de médiateurs, la possibilité de rendre certaines formations accessibles à tous, ainsi que la possibilité de maintenir des échanges permanents entre les membres.
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2021-07-12
Niveau de criminalité transnationale - la communauté internationale doit venir en aide
Insécurité en Haïti avec un niveau de criminalité transnationale, la communauté internationale doit venir en aide à la PNH.
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2021-07-12
Célébration de la journée africaine des droits de l’enfant
La Permanence de l’institution " Le Médiateur de la République", sise à Abidjan a abrité ce mercredi 19 juin 2021, la célébration de la Journée de l’Enfant Africain sur le thème : « La Protection des enfants en Côte d’Ivoire, 30 ans après la CADBE, bilan et perspectives ».
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2021-07-08
Own initiative investigation by Western Australian Ombudsman of Public Advocate
On Thursday 8 July 2021, the Western Australian Ombudsman and President of the International Ombudsman Institute released his investigation report "An investigation into the Office of the Public Advocate’s role in notifying the families of Mrs Joyce Savage, Mr Robert Ayling and Mr Kenneth Hartley of the deaths of Mrs Savage, Mr Ayling and Mr Hartley."
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2021-07-07
Parliamentary Ombudsman's 2020 Annual Report
Petri Jääskeläinen, the Parliamentary Ombudsman, presented the Parliamentary Ombudsman's Annual Report 2020 to Anu Vehviläinen, Speaker of Parliament, on Thursday 17 June. Like the previous year, a record number of complaints were received in 2020, in total 7,059. This is around 800 (13%) more than in 2019 (6,267).
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2021-07-06
Webinar on "Recalcitrant Respondents" successfully delivered
The University of KwaZulu-Natal and the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators’ Association (AOMA), successfully delivered a webinar on “Recalcitrant Respondents” on Tuesday, 29 June 2021. The recording and speaking notes of the panellists are now available.
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2021-07-05
Passing of former Ombudsman Carlos Alberto Ferreira Pinto
It is with a deep sadness that we have learned of the early and unexpected passing of Dr. Carlos Alberto Ferreira Pinto, former Ombudsman of the Republic of Angola, by natural cause on 2 July 2021 in Luanda.
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2021-07-05
Nova Scotia Ombudsman releases Annual Report 2020-2021
Nova Scotia Ombudsman William A. Smith said the year 2020-2021 has been "like no other" for his Office, as it adapted to the new normal of the COVID-19 Pandemic. Mr. Smith released his annual report today, June 29, 2021. He said the Ombudsman's office, like other services and businesses "has had to modify its approach to address changing restrictions and evolving needs."
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2021-07-02
Romanian Constitutional Court reinstates People's Advocate
In recent weeks, a lasting crisis concerning the People's Advocate of Romania came to a head. Earlier this year, in May, the Romanian Parliament had taken the unprecedented and legally controversial step to reject the last three annual reports of the People’s Advocate. Subsequently, on 16 June, the Parliament voted to dismiss the incumbent, Ms Renate Weber, for alleged violations of the law. This week, the Romanian Constitutional Court ruled on a challenge to this dismissal and found it to be unconstitutional.
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2021-06-30
Ombudsmen of Portugal and Cape Verde sign Cooperation Protocol
The Ombudsmen of Portugal and Cape Verde, Maria Lúcia Amaral and José Carlos Delgado, signed a Cooperation Protocol to strengthen the conditions for sharing knowledge, good practices and exchanging experiences, as well as facilitating citizens’ access to their institutions.
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2021-06-30
Meeting of CPT at Public Defender’s office as part of special monitoring visit
Deputy Public Defender of Georgia Giorgi Burjanadze and representatives of the Public Defender's Office met with a delegation from the European Committee for the Prevention of Torture (CPT). The rights situation of prisoners in Georgia and the ways of solving problems were discussed at the meeting.
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2021-06-30
Ontario Ombudsman releases Annual Report 2020/2021
Ontario Ombudsman Paul Dubé today emphasized the importance of independent oversight of public services in times of crisis – and called attention to serious gaps in the areas of public health and policing. In his 2020-2021 Annual Report, the Ombudsman details how his office helped thousands of Ontarians navigate confusing and rapidly changing information about public services during the COVID-19 pandemic. From simple referrals to complex investigations, Ombudsman staff interventions bridged gaps in systems under stress.