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2014-05-06Commission on Administrative Justice - Annual Report 2012 (abridged version) - EN
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2014-05-05Call for single Public Services Ombudsman for England
The Public Administration Committee published a report in favour of the creation of a single Public Services Ombudsman for England. This report advocates a change to how ombudsman services are run in England and would mean a significant change to the Ombudsman Service in the UK.
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2014-04-29
Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
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2014-04-29
New Zealand - Annual Report 2012/2013 EN
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2014-04-28
PhD Bursary Opportunity
Queen Margaret University (QMU) is offering a fully funded bursary to support an exceptional individual to conduct PhD research in the area of alternative dispute resolution.
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2014-04-28
Link and feedback on recent webinar
On 16 April 2014, the first webinar co-sponsored by the World Bank, Open Government Partnership and the IOI was held. More than 90 participants followed the webinar ensuring a lively debate.
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2014-04-25
Enquête du Protecteur du citoyen du Québec sur les délais d'investigation des coroners
À la suite de plaintes concernant les délais d’investigation des coroners, le Protecteur du citoyen a mené une enquête sur cette problématique lourde de conséquences, tant sur le plan humain que financier, pour les familles endeuillées.
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2014-04-25
Ombudsman released report into eviction for arrears
The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.
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2014-04-24
Ombudsman Community mourns death of Dr. Edgardo José Bistoletti
It is with tremendous sadness and sorrow that the International Ombudsman Institute (IOI) has learned that Dr. Edgardo José Bistoletti, Ombudsman of the Province of Santa Fe (Argentina) and member of the IOI Board of Directors, passed away on Friday, 18 April 2014 after a short but severe illness.
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2014-04-18
Special issue of newsletter published by FPO
The newsletter is published quarterly by the Forum of Pakistan Ombudsmen (FPO). The most recent issue is dedicated to the event of the 1st Conference on the Networking of Ombudsmen in the OIC member states.
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2014-04-18
Conference on Model Institutions for a Sustainable Future
The Hungarian Ombudsman’s Office is planning a conference to understand the unique characteristics of the relevant national institutions entrusted with promoting intergenerational solidarity. The conference will focus on the legal aspects of the protection and promotion of the interests of future generations.
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2014-04-18
British Columbia Ombudsperson - Striking a Balance: Challenges of using a professional reliance model in environmental protection (March 2014) EN
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2014-04-18
Media Release
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2014-04-18
Special Report Striking a Balance March 2014
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2014-04-18
News Release
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2014-04-17
Ombudsman hosted meetings concerning human rights in EU context
In April, the Office of the Human Rights Defender in Poland hosted a meeting of the IOI European Board as well as a visit of the European Ombudsman in order to discuss several topics related to human rights in a European context.
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2014-04-17
Belgium Pensions Ombudsman - Annual Report 2013 FR
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2014-04-15
Report on investigation into ways to prevent suicide by young people
The Western Australian Ombudsman reviews certain child deaths, identifies patterns and trends arising from these reviews and makes recommendations about ways that State government departments and authorities can prevent or reduce further child deaths.
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2014-04-11
Ombudsman visits Spanish inmates in Moroccan prison
The Defensora del Pueblo travelled to Morocco where she visited several Spanish inmates and participated in a meeting of the Association of Mediterranean Ombudsman (AOM).
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2014-04-11
Special report on infringement of human rights and freedoms
The special report of the Ukrainian Parliament Commissioner on the infringement of human rights and freedoms provides material concerning the events which occurred in the country from 21 November 2013 to 22 February 2014.