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  • 2018-02-01

    Public Protector appears before Parliamentary select Committee on Legal Affairs, Human Rights and Gender Matters

    The Public Protector of Zambia made her maiden appearance before  a select Committee of the National Assembly  on Legal  Affairs, Human Rights, National Guidance, Gender Matters and Governance on 31 January 2018, to review the operations of the Office .

  • 2018-02-01

    SPSO Draft Strategic Plan 2018-2020 Consultation

    In the coming weeks the Scottish Parliamentary Corporate Body will be considering the Scottish Public Services Ombudsman’s (SPSO) draft revised Strategic Plan. The revised Plan covers the SPSO’s vision and strategic aims for 2018-2020. It is available at the bottom of this page, along with the covering letter to the SPCB. The SPSO invites comments, from individuals and organisation, about all aspects of the draft Plan. The consultation is open until 28 February 2018.

  • 2018-02-01

    SPSO - Draft Strategic Plan - 2018-2020

  • 2018-01-31

    Tallinn Workshop on Human Rights in the Digital Age (Jan. 2018)

    The Estonian Chancellor of Justice hosted an IOI workshop on „Human Rights in the Digital Age“ from 23 - 24 January 2018 in Tallinn. Presentations, speeches and photos of this event are now available online.

  • 2018-01-30

    Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017

    In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints). Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance, therefore increasing by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.  

  • 2018-01-30

    Ombudsman working to improve services for asylum seekers

    Ombudsman Peter Tyndall has published a commentary on his Office’s experience of dealing with complaints from refugees and asylum seekers living in direct provision centres.  In ‘The Ombudsman & Direct Provision – The story so far’, the Ombudsman says that sometimes residents are reluctant to complain and some complaints arise as a result of cultural differences.  As a result the Ombudsman’s office has worked with the Reception and Integration Agency, and residents and managers in 35 centres around the country to seek to improve services.

  • 2018-01-29

    39th USOA Annual Conference

    The United States Ombudsman Association (USOA) will hold its 2018 Annual Conference from 24 – 28 September 2018 in Portland, Oregon at the Courtyard Marriott, Portland City Center. The USOA Conference and Planning Committee is seeking speakers and session presenters interested in sharing their subject matter expertise.

  • 2018-01-29

    Commission engages National Assembly Oversight Committee

    The Commission has reached out to the National Assembly’s Departmental Committee on Justice and Legal Affairs in an effort to advance administrative justice in the public sector. The interaction coincides with the induction retreat for members of the newly constituted Committee which is taking place between 26th to 28th January, 2018, in Mombasa.

  • 2018-01-26

    Control Yuan recommends reverse mortgage program for seniors

    Ten financial institutions in Taiwan are currently participating in a program focused on implementing the government's senior citizen reverse mortgage policy. An investigation of the Control Yuan has resulted in specific recommendations to the government for further improving the program.

  • 2018-01-26

    IOI Workshop on Human Rights in the Digital Age

    The Estonian Chancellor of Justice, Ms Ülle Madise, hosted a two-day workshop in Tallinn to provide an overview of the contemporary challenges in the digital society. The event was co-funded by the IOI.

  • 2018-01-26

    IOI issues statement of support for the Ombudsman of Ecuador

    On behalf of the IOI community, IOI President Peter Tyndall and IOI Secretary General Kräuter expressed their concerns regarding the current developments affecting the Office of the Ombudsman of the Republic of Ecuador and its current incumbent, Ombudsman Dr. Ramiro Rivadeneira Silva.

  • 2018-01-26

    Job advertisement - UN Ombudsman - EN

  • 2018-01-26

    Job advertisement - UN Ombudsman - FR

  • 2018-01-26

    IOI Statement in Support of Ombudsman of Ecuador

  • 2018-01-25

    Human Rights Defender publishes reports on human rights situation

    Over the last year, the Human Rights Defender of Armenia published various reports and legal analyses on its activities and the general human rights situation in 2016. A list of all available reports has now been completed, including documents available in English and/or French.

  • 2018-01-25

    IOI Europe - 2018 Conference - Questionnaire

  • 2018-01-25

    Armenia - Human Rights Defender - List of Reports and Analyses - 2017

  • 2011-05-05

    Informe Anual 2010

  • 2018-01-24

    Questionnaire - 2018 Conference - European chapter - IOI

  • 2018-01-23

    Recomendación sobre el funcionamiento de los CRD

    El Procurador Penitenciario de la Nación emitió el pasado 5 de enero la recomendación N° 873 dirigida al Director Nacional del Servicio Penitenciario Federal con el propósito de requerir que se implemente un abordaje integral de los consumos problemáticos en contextos de encierro, en el cual la conducción de los Centros de Rehabilitación de Drogadependientes (CRD) se encuentre en manos de profesionales de la salud mental.

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