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2017-08-30Number of complaints and investigations in the 2nd quarter of 2017
A total of 1991 complaints were received in the 2nd quarter of 2017, which is 54 less than in the same period last year. The ombudsman was approached by 1373 persons in matters falling within her competence under the law, which is 46 more than in the second quarter of the past year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%).
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2017-08-25
Tender for IOI regional subsidies 2017/2018
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at their recent Board meeting in Vienna to continue the regional subsidy programme for the membership year 2017/2018. Institutional members wishing to apply for a regional subsidy can submit project proposal until 1 September 2017.
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2017-08-24
Ombudsman sensitizes Police, immigration and Prisons Departments
The office of the Ombudsman organized a one day sensitization workshop as part of the Ombudsman’s preparations to visit prisons, police cells and other detention centers. The workshop was attended by fifty eight participants from the Police, Immigration and Prisons departments as well as staff of the Ombudsman and Press officers and was held at Senegambia Hotel on 10th August 2017.
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2017-08-24IOI Directory 2015
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2017-08-24
IOI Directory 2016
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2017-08-23
Les régions de San-Pédro, Gboklê et de la Nawa ont leur Médiateur Délégué
Le Pr BEUGRE TAKOUO Félix, Médiateur délégué des régions de San-Pédro, Gboklê et de la Nawa, a été officiellement installé. La cérémonie d’installation a eu lieu, le mercredi 16 août 2017, au Centre Culturel Municipal de San-Pédro.
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2017-08-23
Ombudsman Northern Territory launches investigation report on women in prison
An Ombudsman investigation report relating to the conditions faced by women in the Alice Springs Women's Correctional Facility has been tabled in the Legislative Assembly. Women in Prison II revisits similar issues to those discussed in a 2008 Ombudsman report. It concludes that progress since then has been limited at best.
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2017-08-23
Ombudsman presents first newsletter edition
The Office of the Ombudsman in Tonga has presented the first edition of its newsletter in July 2017. The aim of the newsletter is to provide brief information to the community regarding current developments of the Office.
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2017-08-23
Council of Europe Highlights 2016
Council of Europe Highlights 2016 is an overview of the organisation’s activities aimed at protecting and promoting individual rights through the continent and improving the welfare of European citizens while also contributing to the stability of their countries.
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2017-08-23
Ombudsman Northern Territory - Press Release - Women prison report
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2017-08-23
Tonga Ombudsman - Newsletter - July 2017
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2017-08-21
Older patients’ families struggle to complain about poor hospital care
Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital. However – as a survey, published by Gransnet and the Parliamentary and Health Service Ombudsman revealed – over half of family members with a concern find it difficult to complain about the hospital care or treatment of an relative.
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2017-08-21
Cases of death in social and children’s care homes - Ombudsman requests inquiries
In the opinion of the Commissioner for Fundamental Rights, the state does not completely fulfill its obligations, as the cases of deaths in residential care homes are not automatically followed by objective, professional inquiries, independent from the age of the deceased person and the maintainer of the institution. In his report, Ombudsman László Székely requested the Minister of Human Capacities to act as soon as possible.
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2017-08-18
IOI Letter of Solidarity
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2017-08-18
Overview - Occasional Papers (1979 - 2008)
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2017-08-17
Public Services Ombudsman for Wales - Annual Report 2016/2017 EN
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2017-08-16
Kosovo - Ombudsperson Institution - Annual Report 2016 - EN
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2017-08-11
Local Government Ombudsman responds to Healthwatch England’s latest report
The Local Government and Social Care Ombudsman welcomes Healthwatch England’s latest report, which outlines key steps for care homes in how feedback can be used to identify changes that ensure all residents feel ‘at home'.
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2017-08-10
constitution-of-the-republic-of-malawi-en
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2017-08-07
Ombudsman Hong Kong probes Housing Department’s arrangement for using idle spaces as storerooms in public housing estates
On 26 July 2017, Hong Kong Ombudsman Connie Lau declared a direct investigation into the arrangement of the Housing Department (“HD”) for using idle spaces as storerooms in public housing estates.