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2014-11-03SPSO - Local Government Sector - Annual Report 2013/2014 - EN
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2014-11-03SPSO - Health Complaints - Annual Report 2013/2014 - EN
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2014-10-31Board of Directors holds annual meeting 2014 in Vienna
The IOI Board of Directors held its annual meeting from 27 to 29 October 2014 in Vienna, Austria. The IOI General Secretariat and the Austrian Ombudsman Board welcomed 18 of the 21 Directors of the Board in Vienna to discuss projects and priorities for the upcoming membership year.
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2014-10-31Memorandum of Understanding between ILO and IOI (POR)
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2014-10-30FRA publishes paper on forced marriages
Concerted legal and practical efforts are needed from the EU and its Member States to help combat forced marriage, finds a new paper by the EU Agency for Fundamental Rights (FRA). While it is difficult to calculate how many people are victims, this paper outlines different actions to address this particular form of gender-based violence.
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2014-10-30FRA Report: Addressing forced marriage in the EU: legal provisions and promising practices (Oct 2014) - EN
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2014-10-30Commonwealth Ombudsman - Own motion investigation on complaint handling by Australian government agencies (Oct 2014) - EN
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2014-10-28Memorandum of Understanding with ILO
On the occasion of the annual meeting of the IOI Board of Directors in Vienna in October 2014, IOI President Dame Beverley Wakem and the President of the Institute of Latin-American Ombudsman, Dr. Carlos Constenla, signed a Memorandum of Understanding between the two institutions.
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2014-10-27Ombudsman Sindh demands completion of water pipe line for residents
Ombudsman Sindh orders Karachi Water & Sewerage Board to ensure the completion of the work of laying of a new water pipe line to the residents of Liaquatabad, after complainant approached Ombudsman for supply of potable water.
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2014-10-24Ombudsman finds children at risk in poorly monitored unlicensed daycares
Ontario Ombudsman André Marin called on the province to take urgent action to protect children in unlicensed daycares, after his latest investigation revealed systemic government ineptitude that has put them at risk for years.
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2014-10-24Health Service Ombudsman publishes report on an investigation into West Hertfordshire Hospitals NHS Trust
A 41-year-old mother with terminal breast cancer was let down by her hospital who failed to detect and treat her cancer an investigation by The Parliamentary and Health Service Ombudsman has found.
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2014-10-23Second International Ombudsman Symposium held in Ankara
Only two years after the creation of the Turkish Ombudsman Institution (KDK), international participants from Ombudsman institutions worldwide could witness the young institution’s progress.
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2014-10-22Citizens will be able to look up the status of their complaints on the institution's webpage
The Spanish Ombudsman, Soledad Becerril, has presented a new service that enables members of the public to look up the status of their complaints on the institution’s webpage.
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2014-10-20Ombudsman service to ‘radically’ change in modernisation drive
The Parliamentary and Health Service Ombudsman has embarked on the second stage of its modernisation drive to radically change the service it provides to people with complaints about the NHS in England and UK government departments and their agencies.
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2014-10-20Speeches and photos of Tallinn Conference available online
The European Region of the IOI held its biennial conference in Tallinn, Estonia from 17 to 19 September 2014 and the speeches and photos taken during the conference are now available online.
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2014-10-16Health Department pays reimbursement of medical charges to a widow on the order of the Ombudsman
The Health Department of the Government of Sindh reimbursed medical charges to the widow of a government employee on the order of the Provincial Ombudsman.
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2014-10-16Ombudsman’s office meeting the challenge
The Office of Ombudsman has told Parliament that it has made significant progress in effectively managing its work to make sure people are treated fairly in New Zealand.
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2014-10-16New Zealand - Annual Report 2013/2014 EN
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2014-10-16New Zealand - News Release - Annual Report 2013/2014 - EN
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2014-10-16Estonia - Annual Report 2013 - Overview EN