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2022-05-24Re-watch webinar on leveraging the Venice Principles and UN Resolution to promote Ombudsman institutions
In March 2022, the Office of the Ontario Ombudsman held a webinar on how to leverage the Venice Principles and the UN Resolution on the Ombudsman to promote, protect and strengthen Ombudsman institutions. The webinar has been recorded and the video is now available online.
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2025-05-16
Celebration of the 20th anniversary of the election of the first Ombudsman in Angola
On April 22 and 23, 2025, the Central Ceremony and the International Conference marking the celebration of the 20th anniversary of the election of the first Ombudsman of the Republic of Angola took place at the Auditorium of the Palace of Justice in Luanda, under the theme: “Ombudsman: 20 Years Serving Citizens and the Democratic Rule of Law”, as part of the celebrations of the 50th Anniversary of National Independence. The main objective was to commemorate both the 50th anniversary of Angola’s Independence and the 20th anniversary of the election of the first Ombudsman, and to reflect on the role of the Ombudsman in a democratic state through experience-sharing with national and international public and private entities.
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2024-09-12
Wafaqi Mohtasib Pakistan inaugurates Annual Conference of Banking Mohtasib
The Wafaqi Mohtasib Pakistan, Mr. Ejaz Ahmed Qureshi, has said that all the Ombudsmen are working in their respective jurisdictions with a commitment to resolve the grievances of the general public speedily. On 31 August 2024, these remarks were made by Mr. Qureshi while inaugurating the Annual Conference of Banking Mohtasib Pakistan with the "Focus on Values in Public Sector Services" at a local hotel in Karachi.
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2023-11-0755. Working Session L: Marco Bini – Public sector accountability: keeping pace with a changing public service landscape
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2022-07-21
BC Ombudsperson renews call for oversight of municipal jails in RCMP policed communities
In the wake of a recent investigation by the Independent Investigations Office (IIO) into a case that identified serious concerns about the conduct of a civilian jail guard who failed to provide adequate care to a man in custody, the British Columbia (BC) Ombudsperson is renewing calls for independent oversight of jail guards in municipalities policed by the RCMP.
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2023-09-22
DPU - Report on Prisons in Brazil - EN
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2023-07-26
04. Plenary Session I: Ms Connie Lau - Evolution of Ombudsmanship: The Case of Hong Kong
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2023-11-15
Victorian Ombudsman - Report - Watchdog for the People: 50 years of the Victorian Ombudsman - EN
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2024-07-25
Eight years after committing to implement minimum international standards for prison inspections, British Columbia still has not done so
British Columbia’s Ombudsperson Jay Chalke released an investigative update on 22 July 2024 assessing government’s progress implementing the sole remaining recommendation from his office’s 2016 report aimed at improving how BC’s ten correctional centres are inspected.
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2021-05-03
The Pandemic Changed Complaints Made to Saskatchewan’s Ombudsman in 2020
The 2020 annual reports for Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, Mary McFadyen, were tabled in the Legislature today. While some complaints to her Office continued as usual, the pandemic affected others. Complaints about long-term care facilities and correctional centres increased, but complaints about Social Services, SGI and Crown utilities decreased. Twelve of the 41 contacts made to her Office under The Public Interest Disclosure Act were related to the pandemic.
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2021-08-12
Mr Syed Jamalud Din Shah officially appointed as Provincial Ombudsman of Khyber Pakhtunkhwa, Peshawar
The new Ombudsman of Khyber Pakhtunkhwa, Peshawar, Pakistan has entered into office on 2 August 2021.
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2021-06-28
British Columbia Ombudsperson annual report highlights diverse range of Covid-19 related complaints
British Columbia Ombudsperson, Jay Chalke, released his office’s 2020/21 Annual Report today highlighting more than 600 complaints received by his office about changes to public services arising from the COVID-19 pandemic.
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2021-04-13
Clinic for law students under the auspices of the Israel Ombudsman
The Office of the Israel Ombudsman, in conjunction with the College of Safed Law School in northern Israel, is operating a clinic for law students on the subject: The Office of the Israel Ombudsman. The purpose of the clinic is to increase awareness of the Ombudsman's Office among residents of northern Israel, an area with a high concentration of minority populations including Arabs and new immigrants.
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2022-12-01
Strengthen Ombudsman’s capacities in monitoring socio-economic rights during emergency situations
The Offices of the Human Rights Defender of the Republic of Armenia and the Public Defender of Georgia have been awarded the IOI subsidy for regional projects 2020/2021. The project proposal submitted by the two offices dealt with “Strengthening the Capacities of the Armenian and Georgian Ombudspersons in Monitoring the Socio-Economic Rights during Emergency Situations”.
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2023-11-23
Gibraltar - Public Services Ombudsman - Annual Report 2021 - EN
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2023-11-07
50. Plenary Session V: Prof. John McMillan – Effective information management – the keystone of good Government
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2023-07-25
Commission on Administrative Justice - Annual Report 2013 - EN
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2021-02-25
Greece - Annual Report 2016 - Summary - EN
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2022-07-19
Statement on independence of Public Protector South Africa
The Public Protector South Africa, Busisiwe Mkhwebane, was suspended from office on 9 June 2022. The Public Protector has been a loyal and respected contributor to the IOI and its work for many years. The IOI therefore publishes a statement to voice its concern that any hearings in the National Assembly are conducted in fairness and in line with international standards.