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2015-01-14Parliamentary and Health Service Ombudsman calls for feedback to develop service charter
The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter.
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2015-01-13APT: Outcome report on symposium addressing children’s vulnerabilities in detention (Dec 2014)
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2015-01-09
Statement of Solidarity with France
On behalf of IOI Europe, the Ombudsman and Regional President Peter Tyndall issued a "Statement of Solidarity with France".
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2015-01-08
Ombudsman orders revenue department for reimbursement of medical charges
A complainant approached Mr. Asad Ashraf Malik, the Provincial Ombudsman of Sindh (Pakistan), stating that the Revenue Department was not reimbursing the medical charges he was entitled to under the rules.
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2015-01-07
China - Ombudsman Hong Kong - Annual Report 2012 EN
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2015-01-07
China - Ombudsman Hong Kong - Annual Report 2013 EN
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2014-12-22
APT publishes manual for monitoring immigration detention
Today the use of immigration detention as a migration management tool is on the rise in a large number of countries. The detention of asylum-seekers and migrants represents a growing human rights challenge worldwide. The Association for the Prevention of Torture (APT) therefore produced a practical manual on monitoring immigration detention, which is now available online.
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2014-12-22
Ombudsman probes Water Supplies Department mechanism for handling leaks of private water pipes
On 18 December 2014, the Ombudsman, Ms Connie Lau, declared a direct investigation into the effectiveness of the mechanism of the Water Supplies Department (WSD) for handling leaks (bursts) of private water pipes.
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2014-12-18
Marking of the 20 years of the Human Rights Ombudsman's Office
The Human Rights Ombudsman of the Republic of Slovenia Vlasta Nussdorfer presented the president of Republic of Slovenia Borut Pahor with a special jubilee publication on Wednesday marking Human Rights Day and 20 years of the Human Rights Ombudsman's Office.
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2014-12-18
The Parliamentary Ombudsman presents the Annual Report 2013 to the Deputy Speaker of the House of Representatives
The Ombudsman, Chief Justice Emeritus Joseph Said Pullicino, presented the Office of the Ombudsman’s Annual Report for 2013 to the Deputy Speaker of the House of Representatives, the Hon. Ċensu Galea.
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2014-12-18
The IOI General Secretariat wishes you a festive holiday season and a happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! Due to the upcoming holidays, the General Secretariat will not be fully occupied from 24 December 2014 to 6 January 2015. The whole team of the IOI General Secretariat will again be available on 7 January 2015.
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2014-12-16
Federal Ombudsman releases Annual Report 2013
The Federal Ombudsman of Belgium released its annual report, according to which the Ombudsman received 6,609 files in 2013, of which 5,242 were complaints and 1,367 requests for information.
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2014-12-16
A day in the life of an Ombudsman
What does a workday of an Ombudsman look like? The film A day in the life of an Ombudsman aims to give you an impression.
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2014-12-16
Emily O'Reilly re-elected as European Ombudsman
The European Ombudsman, Emily O'Reilly, has been re-elected by the European Parliament with 569 votes in favour out of 678 MEPs voting. Her mandate will last for five years.
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2014-12-16
Belgium - Federal Ombudsman - Annual Report 2013 - EN
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2014-12-16
New Zealand - Human Rights Commission - Monitoring Places of Detention - Report 2013/2014 - EN
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2014-12-15
Public Defender - Annual Report 2012 - EN
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2014-12-12
Tender for IOI regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2014-12-11
Recomendaciones de la Defensoría del Pueblo para realizar compras por internet
Por su comodidad, agilidad y rapidez las compras realizadas a través de internet son una opción cada vez más utilizada cuando se busca adquirir bienes y servicios. Es por ello que la Defensoría del Pueblo de la provincia de Santa Fe desea brindar recomendaciones a fin de que los derechos de los consumidores no sean vulnerados al utilizar esta modalidad.
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2014-12-10
Complaints Commissioner resigns to accept top UK appointment
The Complaints Commissioner, Nicola Williams, has tendered her resignation and has accepted the appointment as the UK Service Complaints Commissioner – the Ombudsman for the UK Armed Forces, based domestically and worldwide. She will leave office in early January 2015.