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2018-05-14Discurso del presidente de la CNDH sobre el Informe 2017
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2018-05-02Ombudsman welcomes Minister’s announcement of €245,000 compensation for Donegal family
Irish Ombudsman Peter Tyndall today welcomed Minister Michael Creed’s announcement that he will implement an Ombudsman recommendation that a Donegal family receive compensation of €245,570. The announcement follows an initial refusal in 2009 by the then Department of Agriculture, Fisheries and Food to implement the recommendation.
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2018-04-26
UK NIPSO - Quarterly Bulletin - April 2018
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2018-04-24
Ombudsman's annual report will be heard at the Milli Mejlis
The Commissioner for Human Rights of the Republic of Azerbaijan submitted her 2017 Annual Report to the state authorities, namely the country President, Parliament, Cabinet of Ministers, and Constitutional as well as Supreme Court and to the Prosecutor General in conformity with Article 14 of the Constitutional Law on Ombudsman.
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2018-04-19
FOI 20 Conference: 20 Years of Freedom of Information legislation in Ireland
IOI President and Irish Information Commissioner Peter Tyndall hosted a conference to mark 20 years of the Freedom of Information Act (FOI) in Ireland on Friday 13 April in Dublin. The half-day conference reflected on the impact of FOI in Ireland and its contribution to the reform of the public service.
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2018-04-19
Ombudsman increasingly dealing with social security problems
The total number of complaints delivered in 2017 to the Ombudsman was 8,191. People increasingly turn to the Ombudsman's Office with their problems in the sphere of social security and also number of complaints concerning work and employment increased by 39 percent.
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2018-04-18
British Colombia Ombudsperson urges government to improve telephone service for income and disability assistance recipients
British Colombia’s Ombudsperson Jay Chalke released Special Report No. 40, Holding Pattern: Call Wait Times for Income and Disability Assistance on April 17, 2018. Holding Pattern is the report of the Ombudsperson’s systemic investigation into the Ministry of Social Development and Poverty Reduction’s centralized telephone system and its impact on the applicants and recipients of income and disability assistance.
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2018-04-17
Kela’s changed policy regarding basic social assistance has endangered the continuity
Numerous complaints have been submitted to the Parliamentary Ombudsman criticising the social security institution Kela for refusing to grant basic social assistance for medication prescribed by doctors, or other health care expenses since it changed its policy concerning the granting of basic social assistance for health care exprenses in autumn of 2017.
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2018-04-17
Expanded jurisdiction over municipalities takes effect
Marianne Ryan, Alberta’s ninth Ombudsman, welcomes legislative changes that expand her office’s jurisdiction to include municipalities. The updated legislation takes effect April 1, 2018 and includes ‘municipalities’ to the jurisdiction, alongside Alberta government departments, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health Services.
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2018-04-17
Ombudsman Hong Kong announces results of two direct investigations and one full investigation
The Ombudsman, Ms Connie Lau, held a press conference on April 17 to announce the results of two direct investigations, namely “Water Supplies Department’s Maintenance of Government Water Mains and Risk Management” and “Government Departments’ Handling of the Problem of Air-conditioner Dripping”.
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2018-04-17
cayman-islands om ombudsman-law-2017
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2018-04-16
Latvia - Ombudsman - Annual Report 2017 (Summary) - EN
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2018-04-13
Conflict resolution at universities: Ombudsman mediation as a tool? (Josef Leidenfrost, Austria)
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2014-02-10
Defensoría del Pueblo - Annual Report 2007 - ES
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2018-04-12
Rapport annuel d'activité 2017: Ne jamais détourner le regard
Ce mercredi 11 avril, le Défenseur des droits, Jacques Toubon, présente son rapport annuel d’activité. Il sera remis au Président de la République ainsi qu’aux présidents de l’Assemblée nationale et du Sénat. Le Défenseur des droits a reçu de nouvelles missions, son activité continue à augmenter sensiblement, il prend fréquemment position et présente des propositions aux décideurs publics, sa voix se fait entendre de plus en plus fortement.
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2018-04-12
France - Rapport Annuel 2015 - FR
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2018-04-11
New Zealand Ombudsman - Opinion on OIA requests Operation Burnham - 2018
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2018-04-09
Ombudsman community mourns death of Elton Georges
Mr Elton Georges, former Complaints Commissioner of British Virgin Islands, passed away in the evening of 4 April 2018. On behalf of the IOI community, President Tyndall, Secretary General Kräuter and Regional President Arduin expressed their heartfelt condolences to Mr Georges’ family, friends and colleagues.
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2018-04-04
Inspector General of Taxation releases newsletter
The Inspecter General of Taxation released its April newsletter with information concerning ongoing reviews and news concerning the complaint handling service.
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2018-04-04
Forum for the creation of an NPM database at the Austrian Ombudsman Board
On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.