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2018-01-11Ararteko - Workshop - Invitation Letter - EN
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2018-01-11
Ararteko - Workshop - Invitation Letter - FR
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2018-01-11
Ararteko - Workshop - Invitation Letter - ES
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2018-01-10Toronto Ombudsman Looking into the City’s Cold-Weather Services for the Homeless
The City of Toronto’s Ombudsman, Susan Opler, has begun an Enquiry into communication, capacity planning and quality of the winter programs offered to Toronto’s homeless.
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2018-01-09
Czech ombudsman takes up case of Chinese Christians seeking asylum
The Czech ombudsman has taken up the case of around 70 Chinese Christians who applied for asylum in the Czech Republic on the grounds that they fear persecution at home.
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2018-01-09
Control Yuan conducts annual review of Executive Yuan and urges various improvements
Control Yuan President Chang Po-ya led Control Yuan members on a visit to the Executive Yuan for an annual review of the executive branch of government on 26 December 2017. The Ministry of Economic Affairs, Ministry of National Defense, Ministry of Justice and Ministry of the Interior and their subordinate agencies received the most corrective measures at 13 each, followed by the Ministry of Education and its subordinate agencies at 12 corrective measures.
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2018-01-09
AOM-AOMF Working Group on Children Migrants pays study visit to Spain
The Office of the Ombudsman, represented by its Communications and Research Officer, Mr Jurgen Cassar took part in a study visit organised by the Defender of People of Spain aimed at analysing the situation of minor migrants in Spain.
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2018-01-04
Ombudsman Hong Kong announces result of direct investigation
The Ombudsman, Ms Connie Lau, today (January 4) announced the completion of a direct investigation into the support services provided by the Social Welfare Department (SWD) for persons with or suspected to have mental health problems and their families/carers and neighbours.
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2018-01-03
New Portuguese Ombudsman took office
Maria Lúcia Amaral was elected, by the Parliament, as the Portuguese Ombudsman on October 20th 2017 and took office on November 2nd the same year.
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2018-01-03
Inauguration speech in Portuguese
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2013-05-15
Spain Valedor do Pobo de Galicia - Annual Report 2012 ES
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2017-12-29
Ombudsman participated at an event dedicated to International Migrants Day
An event dedicated to International Day of Migrants was co-organized by the Azerbaijani Commissioner for Human Rights, State Migration Service, International Organization for Migration and EU on 19 December. The Azerbaijani Ombudsman attended the event.
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2017-12-29
15th meeting of the "Business and Human Rights" Working Group was held
The 15th meeting of “Business and Human Rights” Working Group at the Ombudsman was held. The event entitled “Implementation of Sustainable Development Goals (SDGs) in the context of business and human rights” was attended by member of the Parliament, representatives of the Ombudsman's Office, respective state bodies, NGOs and members of independent Experts’ Council at the Ombudsman.
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2017-12-29
El Defensor del Pueblo de Santa Fe visitó a la ministra de Salud provincial
El 27 de diciembre el Defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, visitó a la nueva ministra de Salud de la provincia, Andrea Uboldi, a quien felicitó por su flamante designación, y en donde abordaron temas en común que tienen ambas instituciones.
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2017-12-21
An opinion by the Québec Ombudsman to facilitate recourses against an aggressor
On December 19, 2017, the Québec Ombudsman released an opinion calling for the abolition of any time limit for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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2017-12-21
Un avis du Protecteur du citoyen du Québec pour faciliter les recours contre un agresseur
Le Protecteur du citoyen du Québec a rendu public, le 19 décembre 2017, un avis demandant l’abolition de toute limite de temps pour les recours civils en cas d’agression sexuelle, de violence subie durant l’enfance ou de violence d’un conjoint ou d’un ex-conjoint.
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2017-12-18
Human rights have no expiration date - better protection needed in elderly homes
Lack of staff in homes for older persons in long-term care as well as their lack of knowledge on human rights are the main causes of violation of rights in these institutions. The beneficiaries are satisfied with accommodation quality and they consider the staff to be the strongest link in the institutional chain, emphasised Ombudswoman Lora Vidović at the opening of the conference „Human rights have no expiration date – living in homes for older and handicapped“ organised on 8 December at the Elderly home Centar in Zagreb.
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2017-12-18
Changing face of homelessness highlighted in Ombudsman report
Homelessness is increasingly affecting families from areas and professions who previously might never have expected to face problems finding somewhere to live, a new report by the Local Government and Social Care Ombudsman can reveal. The report, “Still No Place Like Home”, shows in 2016-17 one in three complaints received about homelessness services delivered by English authorities came from outside of London.
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2017-12-18
SPSO publishes thematic report on learning from complaints
The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.
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2017-12-18
Respect my Rights – ENNHRI tookit on applying a human rights-based approach to long-term care for older persons (Oct. 2017) - EN