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2015-01-27Founded in Brussels the National Energy Ombudsman Network (NEON)
The European Parliament hosts the first Conference on " Strengtheing Alternative Dispute Resolution (ADR) in the Energy Sector". Catalan Ombudsman, Rafael Ribó, took part in the first General Assembly of the National Energy Ombudsman Network (NEON), held on January 27th in Brussels.
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2015-01-26Workshop Announcement - Designing Consumer Redress: Making Redress Accessible for Consumer-Citizens
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2015-01-23
Survey Results: Own Initiative Investigations
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2015-01-23
Survey Results: Implementation of the ADR Directive
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2015-01-22
The Impact of Ombudsman Investigations on Public Administration
The Toronto Ombudsman, in collaboration with Ryerson University, a North American advisory committee, and the International Ombudsman Institute, has completed a groundbreaking project: The Impact of Ombudsman Investigations on Public Administration: A Case Study and an Evaluation Guide.
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2015-01-22
Las quejas presentadas al Diputado del Común volvieron a incrementarse en 2014
El Diputado del Común, Jerónimo Saavedra, ha anunciado que el número de quejas que ha recibido la institución que preside ha vuelto a crecer en la pasada anualidad de 2014, con un total de 1.648, frente a las 1.604 registradas en 2013. Es decir, 44 quejas más que ponen de manifiesto la creciente confianza de los ciudadanos en este organismo que está al servicio de la defensa de los derechos fundamentales y las libertades públicas.
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2015-01-22
Upward trend in complaints broken - number of inspections increased
The number of complaints received by the Parliamentary Ombudsman of Finland no longer increased last year as the Ombudsman received slightly more than 4,600 complaints.
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2015-01-22
Local Government Ombudsman welcomes Health Select Committee Report
The Local Government Ombudsman (LGO) is today welcoming the publication of the Health Select Committee’s latest review into health complaints.
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2015-01-21
Prof. Lipowicz confirmed as new Regional President
Following the election of Peter Tyndall (Ombudsman of Ireland) as 2nd Vice-President of the IOI in Vienna in October 2014, the IOI’s European Region carried out an electronic ballot to elect his successor as Regional President of the IOI Europe.
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2015-01-21
Sindh Ombudsman orders Sindh employees social security institution for payment
A complainant approached the Provincial Ombudsman of Sindh stating that a cheque issued by the management of Kulsoom Bai Valika Social Security Institution Hospital towards the supply of some material by her firm was dishonored.
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2015-01-21
Prof. Irena Lipowicz - CV
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2015-01-20
Amended regional by-laws available online
At a Regional Board meeting in Vienna in October 2014, it was agreed that the a proposal should be put to all Voting members to amend the Rules of the European Region of the IOI to allow for the election of a Regional Vice-President.
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2015-01-20
Las quejas del Síndic se incrementan en un 7,4% y sus recomendaciones se aceptan en un 97% de los casos
53.095 personas están directamente relacionadas con las quejas y consultas tramitadas por el Síndic a lo largo de 2014. El elevado porcentaje de soluciones aceptadas pone en valor la utilidad democrática de la queja ciudadana y muestra una buena colaboración entre el Síndic y los organismos supervisados
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2015-01-20
Normativas para la Región Europea del IIO (septiembre 2014)
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2015-01-20
Rules for the European Region of the IOI (September 2014)
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2015-01-20
Règles pour la Région Européenne de l'IIO (septembre 2014)
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2015-01-15
Reminder for regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2015-01-15
IOI Europe - Letter of Support to France - 09 January 2015
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2015-01-15
IOI subsidy application form - regional subsidies - 2014/2015
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2015-01-15
IOI subsidy application form - regional subsidies - 2014/2015