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2021-07-22councils-and-complaints-a-good-practice-guide-2nd-edition
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2021-07-22
Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN
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2022-03-11
Corona Report 2021
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2021-03-11
Defensor del Pueblo - Annual Report - 2016 - EN
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2021-03-22
People's Advocate - Annual Report 2018 - EN
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2021-05-31
om-ontario-oversight-911-report
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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2022-04-19
Ombudsman Saskatchewan - Annual Report 2021 - EN
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2022-04-19
Ombudsman Saskatchewan - Annual Report 2021 - EN
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2022-07-21
AORC Webinar - Document storing and archiving (12 July 2022) - Presentation Ombudsman Ethiopia (EN)
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2022-06-08
Control Yuan - Annual Report 2021
Contt
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2022-06-08
Control Yuan - Annual Report 2021
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2021-10-07Investigation into homelessness review process in Wales finds evidence of “systemic maladministration”
Report says that despite “beacons of good practice”, too many people at risk of homelessness are victims of “injustice” due to unacceptable delays, inadequate processes, poor communication and placement in unsuitable accommodation. The Public Services Ombudsman for Wales recommends a new Housing Regulator role to assist local authorities in fulfilling their statutory duties consistently.
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2023-11-15
USOA 2018 Conference and Registration Information
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2023-11-15
USOA - 40th Annual Conference - Information Leaflet
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2021-03-11
Defensor del Pueblo - Annual Report - 2015 - EN
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2021-12-15
Ombudsman - Annual Report 2020 (EN)
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2022-05-27
FTO Newsletter - Volume 4. / Issue 4
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2021-04-13
Information Commissioner - Annual Report 2019 - EN
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2023-11-07
Terms of Reference - Future of the Tax Profession
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2019-07-24
Ombudsman Moldova - Annual Report 2009 - EN