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  • 2017-07-05

    38th USOA Annual Conference

    The United States Ombudsman Association (USOA) will hold its 2017 Annual Conference from 2 – 6 October 2017 in San Antonio, Texas, at the Drury Plaza Hotel, San Antonio Riverwalk.  

  • 2017-07-03

    Graves deficiencias para evitar la deforestación ilegal

    En un reciente informe, la Defensoría del Pueblo advierte las deficiencias del Estado para evitar la deforestación ilegal de la Amazonía peruana a causa de cultivos a gran escala. Así, solo entre los años 2010 y 2014, se reemplazaron 30,773 hectáreas de bosques amazónicos para cultivar palma aceitera y cacao.

  • 2022-06-10

    NIPSO Quarterly Bulletin - May 2022

  • 2022-06-09

    Latest edition of NIPSO’s Quarterly Bulletin published

    In this Bulletin NIPSO provides an update on their work to introduce common standards for complaints handling in the public sector. They also feature some of the latest investigations that they have carried out over the last few months.

  • 2022-06-09

    AORC Webinar - Effective Investigation strategies - Invite

  • 2017-06-29

    Ombudsman reviews processes of school closures and mergers

    Last week the New Zealand Office of the Ombudsman released the results of its most significant and comprehensive investigations. “Disclosure” presents the findings and recommendations of a review into processes for school closures and mergers in New Zealand, with a particular focus on the wide-scale school reorganisation that took place after the Canterbury earthquakes of 2011.

  • 2017-06-29

    Ombudsman Hong Kong presents results of two own-motion investigations

    On 28 June 2017 Hong Kong Ombudsman Connie Lau announced the completion of two own-motioned investigations, namely “The arrangement between Housing Department and Water Supplies Department regarding payment of water charges for common areas and vacant units in public housing estates” and “Food and Environmental Hygiene Department’s criteria for publicising the list of traders involved after issuing a Food Safety Order”. 

  • 2022-06-07

    Hong Kong Ombudsman announces results of investigation into Civil Aviation Department’s regulation of paragliding activities

    The Ombudsman, Ms Winnie Chiu, today (May 26) announced at a press conference the completion of a direct investigation into the regulation of paragliding activities by the Civil Aviation Department (“CAD”), and made eight recommendations for improvement to the CAD.

  • 2015-05-04

    The Ombudsman's Casebook Issue 3

  • 2022-06-02

    Statement on the dismissal of the Ukranian Parliament Commissioner for Human Rights

    It is with great concern that the International Ombudsman Institute (IOI) has followed recent developments at the Verkhovna Rada (Parliament) of Ukraine that have resulted to the dismissal of the Ukrainian Parliament Commissioner for Human Rights, Ms Liudmyla Denisova.

  • 2017-06-16

    Thai Ombudsman and Ministry of Supervision, PRC sign MoU

    Office of the Ombudsman, Thailand and the Ministry of Supervision, People’s Republic of China  signed a Memorandum of Understanding (MOU) in Bangkok on June 12th, 2017 in order to enhance capacity building through personnel enhancement programme and exchange of knowledge and best practice of the two organisations.

  • 2017-06-16

    Se presentó el nuevo isologotipo de la Defensoría del Pueblo

    El defensor del Pueblo, Raúl Lamberto, mostró en Santa Fe la nueva imagen que identificará a la institución, elegida entre más de 120 propuestas que se presentaron en un concurso abierto. También se entregó el premio a la diseñadora ganadora, la joven capitalina Lucila Inés Baratti.

  • 2017-06-16

    La Defensoría de Santa Fe participó en la 9na Conferencia Bienal de CAROA

    Mediante una presentación acerca de los “Desafios de las defensorías de Pueblo de Latinoamerica”, la Defensoría del Pueblo como miembro integrante el Instituto Latinoamericano del Ombudsman-Defensorias del Pueblo (ILO,) participo hoy en la primera jornada de la 9na Conferencia Bienal de la Asociacion de Ombudsman del Caribe (CAROA), que se desarrolla entre el 11 y el 13 de junio en Bonaire (Antillas Holandesas).

  • 2017-06-16

    Ombudsman Hong Kong holds seminar on Mandatory Provident Fund System

    On 14 June, the Office of the Ombudsman held a seminar entitled "Mandatory Provident Fund (MPF) System" with more than 60 Justices of the Peace (JPs) and Advisers of the Office present.

  • 2017-06-16

    Applications for the positions of the Cayman Islands Deputy Ombudsman and two investigators

    Cayman Islands recently introduced a new law, which will will come into effect on the 1st October 2017, combining the various oversight entities under one entity: the newly established Ombudsman Office. A call for applications for the positions of the Cayman Islands Deputy Ombudsman and two investigators are now open.

  • 2022-06-01

    Management of lunch program for primary schooling and pre-schooling students

    The Constitution of the Kingdom of Thailand stipulates that the State shall ensure that every child receives quality education for twelve years from pre-school to the completion of compulsory education free of charge. The State shall ensure that young children receive care and development prior to education to develop their physical body, mind, discipline, emotion, society and intelligence.

  • 2017-06-14

    IOI participates at CAROA Conference and signs MoU

    IOI President Peter Tyndall and Nilda Arduin, President of the Caribbean Ombudsman Association (CAROA) signed a Memorandum of Understanding on behalf of their respective organisations during the 9th Biannual CAROA Conference that was held from 11 – 13 June 2017 in Bonaire.

  • 2017-06-13

    Annual Report of the Information Commissioner and Commissioner for Environmental Inforamtion

    30,417 requests under the Freedom of Information Act were made to public bodies in 2016. This was the highest number of FOI requests ever recorded. The number of applications made to the Information Commissioner to review FOI decisions rose by 32% in the same year.

  • 2022-05-31

    Hong Kong Ombudsman announces results of investigation into effectiveness of rodent prevention by Food and Environmental Hygiene Department

    The Ombudsman, Ms Winnie Chiu, today (26 May) announced the completion of a direct investigation into the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department ("FEHD"), identifying three areas for improvement in the FEHD’s work on rodent surveillance, rodent prevention and disinfestation, and application of rodent-related complaint data.

  • 2017-06-08

    Fin de mandato de Soledad Becerril

    La Defensora del Pueblo, Soledad Becerril, ha explicado que el próximo día 21 de julio cumple cinco años al frente de la institución y cesará en sus funciones de acuerdo con ley orgánica que la regula.

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