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2020-10-21Defensor del Pueblo - NPM Annual Report 2014
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2016-01-04
omlet15-final-en
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2012-02-28
AOMA Newsletter - Issue 3
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2012-04-04
Estonia - Annual Report 2007 EN
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2015-06-16
Gibraltar - Public Services Ombudsman - Annual Report 2014 EN
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2012-06-08
Austria - AOB - Annual Report - International Edition - 2011
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2019-04-15
Belgium Pensions Ombudsman - Annual Report 2018 FR
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2021-04-16
People's Advocate - Annual Report 2017 - EN
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2025-02-13Poldershop on EU migration pact
Several ombudsmen and their staff gathered in Brussels on 5 and 6 February in a Poldershop to discuss the migration pact that has to be implemented in the European Union by the summer of 2026.
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2025-02-13
Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis
On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.
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2013-04-24
Grumbles, Gripes and Grievances - the role of complaints in transforming public services
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2017-05-29
Portugal - Annual Report 2010 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2012 - EN
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2018 - Summary - EN
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2015-07-20
Access to Justice for Children with Mental Disabilities - International Standards and Findings from Ten EU Member States (2015)
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2013-11-22
Report on energy poverty in Catalonia
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2025-02-07
Second Ombuds Academy on challenging complaint behaviour was a big success!
On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.
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2014-02-06
Ombudsman City of Toronto - Annual Report 2009 - EN
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2021-03-23
Croatia - Ombudsman - Annual Report 2005 - EN
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2019-09-06
Public Defender of Rights - Annual Report 2016 EN