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2025-05-02David Baele appointed as new President of Ombudsman.be
The Board of Directors of Ombudsman.be has appointed Federal Ombudsman David Baele as the new President of the Belgian Network of Ombudsmen. He succeeds Marc Bertrand. The network will continue to strengthen cooperation and make ombudsman services even more accessible to citizens and businesses, helping them more easily to find the right ombudsman when facing issues with public services or companies.
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2025-05-02
Outgoing Ombudsman Calls for Legislative Reform
Rosemary Agnew, one of Scotland’s leading public figures, has called for legislative reforms as she prepares to step down after eight years as the Scottish Public Services Ombudsman (SPSO). Throughout her time leading the organisation, she has repeatedly highlighted the need to modernise SPSO legislation to enable the Ombudsman to better serve the public and improve accountability in public services. Significantly, she has called for changes in how complaints are made to the SPSO and the ability to investigate complaints under her own initiative.
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2023-06-07
UN High Commissioner for Human Rights meets IOI Secretary General in Vienna
On 6 June, IOI Secretary General Gaby Schwarz welcomed the UN High Commissioner for Human Rights, Mr. Volker Türk, at the premises of the Austrian Ombudsman Board to discuss the common goal of “protecting and promoting human rights”, and review possible areas of collaboration between the IOI and the UN.
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2023-06-05
International Conference of Ombudsman to be held in Rome
The Difensore Civico della Regione Lazio (Ombudsman of the Lazio Region) is organizing an International Conference of Ombudsman titled "The Role of Ombudsman in the world: between reality and possibility", which will be held from 21 to 22 September 2023 in Rome.
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2014-02-20Síndic de Greuges de Catalunya - Annual Report 2009 - FR
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2014-02-20
Síndic de Greuges de Catalunya - Annual Report 2009 - EN
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2023-06-01
Ombudsman saves enumerator's career
The Office of the Ombudsman in Malawi was successful in advocating for the reinstatement of a woman, who was unfairly dismissed from her position while on Study Leave.
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2023-05-25
Office of the Ombudsman hosts peer learning event for staff of the Ministry of Defense
On 7 May 2023, the Office of the Ombudsman, within the Office of the State Comptroller and Ombudsman, hosted a peer learning event for staff of the Ministry of Defense on the theme: "Handling Complaints - Exposure and Challenges".
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2025-04-25
Inspector’s report on Southern Queensland Correctional Centre released
Under the Inspector of Detention Services Act 2022 (IDS Act) the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services (Inspector). Under the IDS Act, the Inspector must inspect each prison in Queensland every five years and release a report about the inspection. The report makes 37 recommendations for areas of improvement for the women’s prison.
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2025-04-25
El ocio educativo es fundamental para el desarrollo de los niños y adolescentes y por eso es necesario garantizar su acceso universal
El 8 de abril de 2025, la síndica de greuges de Cataluña, Esther Giménez-Salinas, y la adjunta de infancia, Aida C. Rodríguez han presentado el informe La universalización del ocio educativo en Catalunya que analiza los cambios que se han producido en el ámbito del ocio en los últimos diez años. El informe concluye que ha habido avances en la garantía del derecho al ocio pero que no se ha producido ningún cambio sustancial.
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2025-04-25
Amendes, évictions, contrôles : une étude sur la gestion des "indésirables" par la police
Mercredi 9 avril 2025, le Défenseur des droits publie une étude sur les pratiques de la police nationale en région parisienne qui met en évidence une politique publique d’éviction de l’espace public de personnes considérées comme indésirables. Cette étude a été conduite par les chercheuses Aline Daillère et Magda Boutros (Sciences-po : CRIS/CESDIP) à la demande du Défenseur des droits.
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2025-04-25
The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2023-05-24
Annual Report 2022: Time for the citizen
On Wednesday, 24 May 2023, the Dutch National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their 2022 Annual Report to the House of Representatives: Time for the citizen. In it, they call on the government to listen to citizens more often, sooner and to better effect. Despite having seen some positive examples from the government, the ombudsmen continue to take a critical view, particularly with regard to the influence and control that citizens currently have over the work of the government.
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2018-02-15
Macao - CCAC - Annual Report 2006 - EN
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2020-05-28
Ararteko (Ombudsman Basque Country) - Annual Report 2017 - ES
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2014-11-04
Series 'Ombudsman in Latin America' - Case Study on the Argentinean Ombudsman - SP - 20141104
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2025-04-17
"Increase in CPI Leads to Rise in GDP Per Capita" - Integrity Education for Future Generations to be Strengthened
Last year, Korea achieved its highest-ever ranking (30th) on the Corruption Perceptions Index (CPI). The Anti-Corruption and Civil Rights Commission (ACRC) aims to maintain the upward trend through strengthened integrity education for future generations. ACRC to expand the inclusion of integrity content in elementary, middle, and high school textbooks, work with military academies, the Korea National Police University, and teachers’ colleges to make integrity lectures mandatory, and sign MOUs with major universities.
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2025-04-17
Avanzamos en la defensa de los derechos de la comunidad universitaria
El 2 de abril de 2025 se firmó el Protocolo de colaboración entre el Síndic de Greuges de Cataluña y los síndicos universitarios.
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2025-04-17
45th Anniversary of Civic Defense in Lazio
The 45th Anniversary of Civic Defense was celebrated on Tuesday, April 8, 2025, at the Lazio Regional Council with the support of the IOI. The event provided an opportunity to reflect on the history, role, and future prospects of this institutional figure, a reference point for the protection of citizens' rights and a guarantor of administrative transparency.
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2025-04-17
45e anniversaire de la défense civile dans le Latium
La cérémonie du 45e anniversaire de la Défense Civique s'est tenue le mardi 8 avril 2025 au Conseil régional du Latium, avec le soutien de l'IIO. Cet événement a été l'occasion de retracer l'histoire, le rôle et les perspectives futures de cette figure institutionnelle, point de référence pour la protection des droits des citoyens et garant de la transparence administrative.