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2015-06-16Public Services Ombudsman 15th Annual Report 2014
The Annual Report 2014 of the Gibraltar Public Services Ombudsman was submitted to the Parliament on Wednesday 20th May 2015. The report covers the period 1st January to 31st December 2014 and it contains summaries of investigations undertaken and completed during this period together with reviews and comments of the most salient issues of this last year.
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2015-06-16Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2015-06-16Gibraltar - Public Services Ombudsman - Annual Report 2014 EN
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2015-06-16Parliamtary and Health Service OM: What people think about complaining
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2015-06-12Public Protector to get her fourth honorary Doctor of Laws degree
Public Protector Adv. Thuli Madonsela will be conferred with her fourth honorary Doctor of Laws Degree during the University of Cape Town’s law and commerce faculty graduation ceremony in Cape Town on 11 June 2015.
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2015-06-128th Biennial CAROA Conference held in Curaçao
At the 8th Biennial Caribbean Ombudsman Association (CAROA) Conference the Ombudsman of Sint Maarten, Dr. Nilda Arduin, was elected as the new President of the Caribbean association for the period July 2015 – June 2017. As President of CAROA, Dr. Arduin will endeavor to broaden the knowledge and awareness of good governance within the Caribbean region.
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2015-06-10El valedor do pobo completa la tramitación parlamentaria del Informe 2014
El valedor do pobo, José Julio Fernández, completó hoy la tramitación parlamentaria del Informe Ordinario 2014 con su comparecencia ante el pleno de la Cámara gallega. Uno de los aspectos más destacables de la actividad del año 2014 tiene que ver con que cada vez más ciudadanos se dirigen al alto comisionado parlamentario para exponerle sus reclamaciones de manera colectiva.
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2015-06-10Appréciation en demi-teinte sur l’effectivité des droits des enfants en France
Le Défenseur des droits, Jacques Toubon, et la Défenseure des enfants, Geneviève Avenard, ont rendu leur premier rapport sur la mise en œuvre par la France de la Convention internationale des droits de l’enfant (CIDE) au Comité des droits de l’enfant de l’ONU, à Genève, lundi 8 juin.
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2015-06-10Office of the Ombudsman publishes annual report 2014
The Ombudsman`s office published the English version of the 2014 annual report on the actual topics of human rights and good governance. “To my regret, the year 2014 has not marked any significant positive shift towards human rights and good governance. Yet I am pleased to note that no rapid deterioration of the situation has been observed either”, says Juris Jansons, the Ombudsman of Latvia.
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2015-06-10Ombudsman publishes 2014 annual report
Until now, the Ombudsman’s Annual Report has been published at the beginning of October in the year following the report year. This is late. With effect from the report year of 2014, the process has successfully been moved forward so that the Report will now be published already in April of the following year. We are very pleased with that. Hopefully, it will help make the Annual Report even more topical and relevant.
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2015-06-10Australia - Victorian Ombudsman - Annual Report 2014 EN
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2015-06-10Report on the year 2014_Ombudsman's Office of the Republic of Latvia
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2015-06-10croatia om new-om-act july-2012 en
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2015-06-09Western Australia Ombudsman releases disability access and inclusion plan
The Office of Western Australia Ombudsman Chris Field presented its draft Disability Access and Inclusion Plan 2015-2020 (DAIP) to outline the ways in which the office will ensure that all people in Western Australia have equitable and inclusive access to the Ombudsman’s services, facilities and information.
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2015-06-09Western Australia Ombudsman: Draft Disability Access and Inclusion Plan 2015-2020 (DAIP)
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2015-06-08Latvia - Ombudsman - Annual Report 2014 - EN
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2015-06-08IOI Open Letter - Mediterranean Refugee Crisis (May 2015)
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2015-06-08Latvia - Ombudsman - Annual Report 2013 - EN
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2015-06-08Latvia - Ombudsman - Report on the free education (May 2012) - EN
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2015-06-08Latvia - Ombudsman - Report on the risk of poverty (Nov 2012) - EN