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2011-06-20Formation « Sharpening Your Teeth », 5 – 8 juin 2011
Pour la deuxième fois, la formation « Sharpening Your Teeth » (« Aiguisez-vous les dents » ) destinée au personnel des institutions de l'ombudsman a été organisée par le Secrétariat général viennois de l'I.I.O. Comme l'année dernière, la formation a été dispensée par l'Ombudsman d'Ontario, André Marin et son adjointe Barbara Finlay.
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2019-05-14informe2011-ok
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2019-05-14
informe-2012-ok
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2011-06-17
Polish Human Rights Defender visits I.O.I. General Secretariat
Polish Human Rights Defender, European I.O.I. Board Member and former Polish Ambassador to Austria Irena Lipowicz paid the I.O.I. General Secretariat an informal visit on 16 June 2011.
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2011-06-15
International "Rule of Law" Index released
Fresh from the press, the second annual “Rule of Law Index” was released on 13 June 2011 in Washington DC by the World Justice Project. The Index provides detailed information, which enables stakeholders to assess a nation's adherence to the rule of law in practice, identify strengths and weaknesses, and track changes over time.
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2011-06-09
réunion de lancement de la réforme statutaire à Vienne
Le Comité de gouvernance et des statuts, nommé lors de la réunion à Vienne du Comité d’administration de l’I.I.O., s’est réuni au Secrétariat général de l’I.I.O. à Vienne le 27 mai 2011.
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2011-06-09
Se celebró en Viena el primer evento para la reforma de los estatutos
El Comité de Estatutos, Membresía & Gobernanza, designado durante la reunión de Viena de la Junta Directiva del I.I.O., celebró una reunión en la Secretaría General del I.I.O. en Viena el 27 de mayo de 2011.
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2019-05-09
OPCAT Report 2019 on Hawke´s Bay Regional Prison
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2011-06-01
Revista mensual de mayo 2011
El Defensor del Pueblo ha publicado su revista mensual de mayo 2011.
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2011-06-01
La Defensora del Pueblo (e.f) entrega a las Cortes el Informe 2010
En 2010 las quejas crecieron un 56% hasta alcanzar los 34.674 expedientes. La crisis económica sigue protagonizando muchos de los escritos de los ciudadanos.
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2019-05-02
Le Protecteur du citoyen: 50 ans d’action pour veiller à la qualité et à l’intégrité des services publics
Il y a 50 ans, le Protecteur du citoyen faisait ses débuts pour assurer le respect des droits des personnes dans leurs relations avec les services publics québécois. Depuis lors, il a traité plus de 910 000 demandes. Ces citoyens et citoyennes ont trouvé auprès de lui un recours indépendant, facile d’accès, gratuit et efficace pour faire valoir leurs droits auprès des ministères, organismes et instances du gouvernement du Québec.
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2019-05-02
International Ombud Expo 2019
The first-ever International Ombud Expo will be held in Abuja, Nigeria from 28 - 31 October 2019. It will bring together Ombudsman and grievance handling offices from all over the world in an exhibition of the role and operations of these unique institutions in facilitating better governance and driving performance in governments and organisations across the world. Kindly share this information widely with members of your network and other relevant organisations.
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2011-05-20
Church can not require an IT expert to be one of its members
Deputy-Ombudsman Jussi Pajuoja has urged the Parish of Ylivieska to take account of the Ecclesiastical Act and fundamental rights when it is drafting job advertisements.
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2011-05-20
The CCAC co-organized Integrity Week with two Secondary Schools
In order to further promote integrity awareness among secondary students and foster teenagers’ honesty and righteousness, the Commission against Corruption of Macao (CCAC) co-organized the “Integrity Week” with two Secondary Schools in March. In addition, this year the CCAC launched a seminar entitled “A Talk on Integrity for Secondary School Graduates” to provide practical guidelines on integrity for secondary school graduates.
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2019-04-29
Breach of freedom of expression on social media pages of public officials
The Israeli Ombudsman is handling complaints relating the deletion of comments from social media pages of public officials and the blocking of access to them.
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2019-04-29
Ombudsman and Ministry of Health and Population train South East Zone Hospital Ombudsman
In its continued efforts in improving health service delivery the Office of the Ombudsman (OoO) in collaboration with the Quality Management Department of the Ministry of Health and Population is conducting a training for Hospital Ombudsman from the South East zone health facilities. The training was held at Palm Valley Lodge in Thyolo from the 17th to 18th of April, 2019.
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2019-04-29
NIPSO publishes first Case Digest for spring 2019
Northern Ireland Public Services Ombudsman (NIPSO) Marie Anderson presents the Office’s first Case Digest, providing summaries of a number of recent complaints received by the Office. It reflects the varied nature of the cases NIPSO deals with and the range of outcomes which can follow either an initial assessment or a full investigation.
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2019-04-29
NIPSO - Case Digest - Spring 2019
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2011-05-17
Ombudsman Report on Municipal Loan Guarantees published
The final report of the Nova Scotia Office of the Ombudsman into a complaint initiated by the Ombudsman, on his own motion is available for download.
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2011-05-17
Ombudsman Diamandouros presents Annual Report 2010
At the presentation of his Annual Report 2010 in Brussels, Mr Diamandouros said: "The Ombudsman's main priority is to help the EU administration to become more open, proactive, accountable, and citizen-friendly, in order to increase citizens' trust in the European public service...."