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2016-02-01Public Services Ombudsman for Wales: Casebook - Issue 23 (October - December 2015)
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2016-01-29Commissioner Bodnar gives interview to Onet
“Some representatives of the authorities openly say that they do not respect the Constitution. I find it particularly dangerous. No one has done anything like this in Poland since the transformation in 1989” – The Polish Commissioner for Human Rights, Dr. Adam Bodnar, told Onet.
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2016-01-28
FRA publishes first monthly update on fundamental rights and migration
As refugees, asylum seekers and migrants continue to risk their lives to reach the EU, FRA will be publishing a monthly overview of the fundamental rights situation in the Member States that have seen the greatest numbers arriving in or passing through their territory.
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2016-01-28
Office of Investigator General transitions from an executive Ombudsman to a Parliamentary Ombudsman
The Office of the Ombudsman in Zambia has undergone a number of changes, which will be beneficial to the public in terms of more efficient and effective service delivery. On 5 January 2016, His Excellency Mr Edgar C. Lungu, the President of the Republic of Zambia signed the Constitution Bill Number 17 of 2015 which amongst other clauses changed the Office of the Investigator General to the Office of the Public Protector.
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2016-01-22
Ombudsman welcomes report on role and remit of an Ombudsman
Ombudsman Peter Tyndall has welcomed today’s report of the Joint Oireachtas Committee on Public Service Oversight and Petitions (PSOP) on the “Role and Remit of an Ombudsman”.
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2016-01-20
Priorities of the Office of the Veterans Ombudsman
Veterans Ombudsman Guy Parent addresses short-term key issues for his office in 2016. With a new year and a new government, the Ombudsman briefed the Minister and Parliamentary Secretary of Veterans Affairs on the priorities and ongoing work of his office, as well as the major issues that need to be addressed in the short term. Read about this perspective in the latest blog of the Veterans Ombudsman.
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2016-01-20
Local Government Ombudsman calls for affordable options when arranging care homes for families
When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.
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2016-01-18
Ombudsman probes criteria and procedures for procuring and withdrawing library materials
On January 12, the Ombudsman, Ms Connie Lau, announced a direct investigation into the criteria and procedures adopted by the Leisure and Cultural Services Department (LCSD) for procuring and withdrawing library materials to examine whether there are any inadequacies.
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2016-01-15
Defensoría del Pueblo se reúne con migrantes cubanos
La Defensoría del Pueblo, como entidad protectora de los Derechos Humanos de todas las personas que se encuentran en el territorio nacional, se trasladó a la comunidad de Puerto Obaldía para comprobar en las condiciones que se encuentran un grupo migrantes cubanos a la espera de poder trasladarse a los Estados Unidos.
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2016-01-12
Ombudsman Peter Tyndall interviewed by the Irish Examiner
Ombudsman Peter Tyndall featured in a number of articles in the Irish Examiner on Monday 11 January 2016.
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2016-01-12
Victorian Ombudsman investigates public transport fare enforcement
The Victorian Ombudsman has commenced an ‘own motion’ investigation into public transport fare enforcement measures.
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2016-01-11
Hong Kong Ombudsman invites public views on management of markets by Food and Environmental Hygiene Department
The Ombudsman, Ms Connie Lau, invited members of the public to provide information and views on the management of markets by the Food and Environmental Hygiene Department (FEHD).
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2016-01-07
Frail older people too afraid to complain about poor care
Many older people are afraid to raise the alarm when something goes wrong in their care and worry about what will happen to them if they do, according to a new report published.
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2016-01-07
breaking down the barriers report
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2016-01-04
Ontario Ombudsman reports progress in municipal transparency
A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said when she released the Office’s latest report.
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2016-01-04
omlet15-final-en
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2016-01-04
o15-fact-sheet-en-accessible
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2016-01-04
o15-remarks-accessible-en 1
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2016-01-04
NSW_Policy_Internal-Audit-Charter_Sep14
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2015-12-23
Season’s greetings from the General Secretariat
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo! Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2016 !