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2014-05-07Réunion du Bureau de l’AOMF
Le 24 mars, l'Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a tenu une réunion de Bureau le 24 mars à Bujumbura, en parallèle de la conférence internationale sur le dialogue inter-religieux pour la paix et la prévention des conflits et des guerres en Afrique organisée par l'Ombudsman du Burundi.
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2014-05-06Commission on Administrative Justice - Annual Report 2012 (abridged version) - EN
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2014-05-05
Health Ombudsman urges action to prevent ‘avoidable’ deaths of people with a learning disability
Too many people with a learning disability are not getting access to the right care and treatment at the right time, leading to avoidable deaths in some cases, the Parliamentary and Health Service Ombudsman (PHSO) warns.
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2014-05-02
Recommendations to improve monitoring of potentially unsafe drivers
On 30 April 2014 Ontario Ombudsman André Marin today urged the province to ensure safer roads by fixing numerous flaws in its systems for monitoring drivers with potentially dangerous medical conditions.
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2014-04-29
Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
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2014-04-29
New Zealand - Annual Report 2012/2013 EN
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2014-04-28
Link and feedback on recent webinar
On 16 April 2014, the first webinar co-sponsored by the World Bank, Open Government Partnership and the IOI was held. More than 90 participants followed the webinar ensuring a lively debate.
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2014-04-25
Ombudsman’s Investigation on wait times for coroners’ investigations
Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.
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2014-04-25
Enquête du Protecteur du citoyen du Québec sur les délais d'investigation des coroners
À la suite de plaintes concernant les délais d’investigation des coroners, le Protecteur du citoyen a mené une enquête sur cette problématique lourde de conséquences, tant sur le plan humain que financier, pour les familles endeuillées.
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2014-04-25
Ombudsman released report into eviction for arrears
The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.
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2014-04-24
Ombudsman Community mourns death of Dr. Edgardo José Bistoletti
It is with tremendous sadness and sorrow that the International Ombudsman Institute (IOI) has learned that Dr. Edgardo José Bistoletti, Ombudsman of the Province of Santa Fe (Argentina) and member of the IOI Board of Directors, passed away on Friday, 18 April 2014 after a short but severe illness.
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2014-04-18
Conference on Model Institutions for a Sustainable Future
The Hungarian Ombudsman’s Office is planning a conference to understand the unique characteristics of the relevant national institutions entrusted with promoting intergenerational solidarity. The conference will focus on the legal aspects of the protection and promotion of the interests of future generations.
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2014-04-18
Ombudsman released report on environmental protection program
On 16 April 2014, Provincial Ombudsperson Kim Carter released her office’s latest report, a systemic investigation into an environmental protection program: “Striking a Balance: The Challenges of Using a Professional Reliance Model in Environmental Protection.”
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2014-04-18
Newsletter January-March 2014
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2014-04-18
Media Release
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2014-04-18
News Release
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2014-04-17
Belgium Pensions Ombudsman - Annual Report 2013 FR
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2014-04-15
Report on investigation into ways to prevent suicide by young people
The Western Australian Ombudsman reviews certain child deaths, identifies patterns and trends arising from these reviews and makes recommendations about ways that State government departments and authorities can prevent or reduce further child deaths.
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2014-04-15
Ombudsman urges Government leaders to learn from complaints
The Parliamentary and Health Service Ombudsman has urged Government leaders not to ignore complaints which provide a vital opportunity to learn from mistakes and improve public services.
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2014-04-11
Special report on infringement of human rights and freedoms
The special report of the Ukrainian Parliament Commissioner on the infringement of human rights and freedoms provides material concerning the events which occurred in the country from 21 November 2013 to 22 February 2014.