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2019-11-04The government is becoming invisible to citizens, but remains responsible
National Ombudsman Reinier van Zutphen closes a year of exploration on 31 October with the conference "Who will participate? Citizens and government in 2030?" Prime Minister Mark Rutte was one of his discussion partners during the congress. Irish Ombudsman and IOI President Peter Tyndall led two workshops on cooperation between ombudsman organisations. With 450 participants, the conference was a success.
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2019-11-04Annual Report 2018-2019 - Scottish Public Services Ombudsman
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2012-06-28
The X Baku Conference of Ombudsman Took Place
With support of UNESCO the X Baku Conference of Ombudsman took place from 18th to 20th June. Azerbaijan Commissioner of Human Rights, Elmira Suleymanova was pleased to welcome participants from all over the world, including representatives of Canada, Mexico, China, Japan, Korea, Malaysia, and Turkey who joined the Baku Conference for the first time.
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2012-06-25
Public Services Ombudsman for Wales publishes Annual Report
In his Annual Report, laid before the National Assembly for Wales on 20 June 2012, the Public Services Ombudsman for Wales, Peter Tyndall, reveals that once again there has been an increase in the volume of casework at his office. Enquiries rose by 66% compared to 2010/11. Complaints about public bodies were up by 13% overall with complaints about health bodies up 55% on the previous year.
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2019-10-31
Ombudsmen of the Kingdom meet with the King of the Netherlands
His Majesty King Willem-Alexander of the Netherlands spoke with the ombudsmen of the Kingdom of the Netherlands on Wednesday afternoon, 30 October. It was the first time that the ombudsmen had a joint conversation with the King. The interview was part of King Willem-Alexander's visit to the National Ombudsman.
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2019-10-31
The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2012-06-20
Ontario Ombudsman released 2011-2012 Annual Report
In his report, Ontario Ombudsman André Marin called on the government of Ontario to protect the public interest in tough economic times by ensuring citizens have the opportunity to complain to his office – as more than 18,500 of them did in 2011-2012.
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2012-06-20
Update on the situation of antisemitism in the EU
A new FRA Working Paper includes statistical data on antisemitic incidents collected by supranational, governmental and NGO sources. The update shows that antisemitism remains a problem for civil society as a whole and for Jewish populations in particular across the EU.
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2019-10-30
NSW Ombudsman tabled OCHRE Review Report
The NSW Ombudsman, Mr Michael Barnes, today tabled the OCHRE Review Report in Parliament.
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2019-10-30
OCHRE Initiatives
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2019-10-29
Successfully closed IOI Europe Workshop on General Data Protection Regulation
From 16 to 17 October 2019 an IOI Europe workshop was held in Riga (Latvia).The workshop focused on the EU’s General Data Protection Regulation and the different aspects to be considered by human rights institutions in their work. The workshop consisted of three sessions: GDPR and supervision, GDPR at national level and GDPR and individual.
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2012-06-15
Report on the Hong Kong training for the Asian and APOR regions
The Office of The Ombudsman, Hong Kong and the Commission against Corruption, Macao joined hands to organise a regional training programme on complaint management with subsidy from the I.O.I. between 21 and 25 May 2012 in Hong Kong and Macao.
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2012-06-15
IOI welcomes the Ombudsman of Montréal as new member
During its mid-term meeting that took place from 7 to 8 May 2012 in Hong Kong, the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member continuing with the Ombudsman de Montréal.
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2019-10-28
OSCE conducts training on security sector for the Office of the Human Rights Defender
On 16-18 of October, a three-day training for trainers on the governance and oversight mechanisms in the security sector was conducted for the Human Rights Defender’s Office of Armenia.
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2012-06-14
Bistoletti participó de la Segunda Conferencia Internacional de Ombudsman
El Defensor del Pueblo de la provincia de Santa Fe, Dr. Edgardo José Bistoletti. participó de la "Segunda Conferencia Internacional de Ombudsman", que se realizó entre el 4 y el 8 de junio en Curaçao, encuentro del cual la Defensoría del Pueblo provincial fue coorganizadora, en conjunto con la Defensoría del Pueblo de Curaçao, el Instituto Latinoamericano del Ombudsman (ILO) y la Universidad Internacional del Caribe.
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2012-06-08
Boletín electrónico junio 2012
El Valedor do Pobo de Galicia ha publicado su boletín electrónico del mes. Puede descargar la versión española aquí.
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2012-06-08
New newsletter edition
The Laxenburg (Austria) based International Anti-Corruption Academy recently released an issue of its newsletter giving information on new members and the new partnership with the Republic of Korea’s Anti-Corruption and Civil Rights Commission that is also an IOI member.
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2019-10-24
European NHRIs strengthen their work on the rights of migrants at the borders
From 9 to 11 October, ENNHRI’s Asylum and Migration Working Group met in Madrid, where representatives of 17 National Human Rights Institutions (NHRIs) reaffirmed the importance of collective work on migrants’ rights.
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2019-10-24
Annual Report highlights a pleasing year
Public sector agencies are increasingly making use of advice and resources from the Ombudsman. In the Chief Ombudsman’s latest Annual Report, contacts for advice increased by 29%, while more use was being made of guidance material, including the 23 new or updated guides that were published in the 2018/19 year.
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2019-10-24
Increase in complaints shows continuing relevance of Ombudsman office to Victorians
Complaints to the Victorian Ombudsman increased by 14% over the past year, while the number of protected disclosure (whistleblower) matters looked into has tripled since 2015.