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2019-10-01thai 3 MOU signing ceremony with Western Australia Ombudsman.jpg
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2019-10-01
thai 4 High-level Policy Meeting with Western Australia Ombudsman.jpg
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2019-10-01
Chief Ombudsman Rajatanun speaks at MOU signing ceremony.jpg
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2019-10-01
FRA_Report_Righst in practice_Access to lawyer in criminal proceedings_Sep. 2019_EN_COVER. 2019_EN_COVER
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2019-10-01Access to justice: Defendants need more information and better access to legal assistance
Poor information and inadequate access to legal assistance often prevent defendants in criminal proceedings from full access to justice, as FRA latest report reveals. It points to where Member States should improve information flows and legal representation to uphold defendants’ rights.
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2019-10-01
FRA_Report_Righst in practice_Access to lawyer in criminal proceedings_Sep. 2019_EN. 2019_EN
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2019-10-01
santa fe argentina_convenio bienes culturales.jpg
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2019-10-01
Convenio para potenciar la difusión de bienes culturales
El 30 de noviembre el defensor del Pueblo de la Provincia de Santa Fe, Argentina, Raúl Lamberto, y la ministra de Innovación y Cultura, María de los Ángeles González, firmaron, en las instalaciones de la plataforma Lavarden de la ciudad de Rosario, un convenio que tiene por objeto acordar el establecimiento de tareas conjuntas tendientes a la difusión de los bienes culturales de la Provincia.
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2019-10-01
Belgique - Un service de plainte dans chaque administration.jpg
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2018-10-08
Australia_OM Queensland_Annual Report_2017-18_EN.pdf
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2019-10-02
Australia_Queensland OM_Annual Report_2018_2019_EN.pdf
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2019-10-02
Australia_Queensland OM_Annual Report COVER.jpg
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2019-10-02
Queensland-Ombudsman-annual-report-2018-19.pdf
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2019-10-02
Lithuania.jpg
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2019-10-02
Control Yuan conducts investigation on homecare workers forced to donate part of their pay
In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.
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2019-10-02
Baltic-Nordic Ombudsman conference in Vilnius draws attention to importance of economic and social rights
On 26 September 2019, a Baltic-Nordic ombudsman conference "Ensuring social and economic rights is a safeguard of a dignified life" took place at the National Library of Lithuania. At the opening of the conference, the Head of the Seimas Ombudsmen's Office of Lithuania greeted the ombudsmen from the Baltic and Nordic countries, the Chairman of the Committee on Human Rights of Lithuanian Parliament and welcomed the fact that conference discussions on protection and improvement of human rights and freedoms can be held in the Baltic-Nordic framework.
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2019-10-02
Queensland Ombudsman presents Annual Report 2018-19
The Office of the Queensland Ombudsman of Australia continues to contribute strongly to fair and accountable public administration in Queensland. The recently released annual report for 2018-19 highlights its role in assessing and investigating complaints. The Office finalised 7,831 complaints and completed 1,255 investigations. Of these, 192 investigations resulted in the rectification of an issue, which is where the Ombudsman recommends an agency change a decision or action as a result of a complaint.
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2019-10-02
News_death OM herman_wuyts_Belgium_20191002.jpg
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2019-10-02
First Federal Ombudsman of Belgium passed away
It is with deep sadness that the IOI has learned that Mr Herman Wuyts, first Federal Ombudsman of Belgium, passed away on 27 September 2019. Mr Wuyts held the position as Regional Vice-President of the IOI’s European Region from 2000-2004. He was an esteemed colleague and our heartfelt condolences go out to his family and friends in this difficult time.
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2019-10-01
Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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