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2012-11-29Ombudsman tables Annual Report
Ombudsperson Raymonde Saint-Germain called for greater transparency and equity from public managers given the many gaps between the commitments written into policies, programs and action plans and what citizens really experience. "Due to the lack of sufficient resources to meet public needs, the services truly offered often are less accessible than what is touted in programs. The result is delays, disparities, interrupted services and poor performance," said Raymonde Saint-Germain. The annual report contains numerous examples of the gaps between the slate of services supposed to be provided and what exists in the real world.
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2012-11-29
Le Protecteur du Citoyen dépose son Rapport Annuel 2011-2012
Le rapport annuel 2011-2012 du Protecteur du citoyen a été déposé le 1er novembre 2012 à l’Assemblée nationale du Québec. Raymonde Saint-Germain, la protectrice du citoyen, appelle les dirigeants de ministères et d’organismes à davantage de transparence et d’équité dans un contexte où elle constate de nombreux écarts entre les engagements inscrits aux politiques, programmes et plans d’action et la réalité vécue par les citoyens.
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2012-11-29
Ombudsman strongly criticizes new integrity bills
The Victorian Ombudsman George Brouwer recently expressed strong concern regarding the Integrity and Accountability Amendment Bill 2012 and the Protected Disclosure Bill 2012, having significant impact on the operation of the Office of the Ombudsman.
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2020-01-17
Rallye des commissions parlementaires
En ce début d’année, le Médiateur, Marc BERTRAND, a été auditionné par différentes commissions des Parlements de Wallonie et de la Fédération Wallonie-Bruxelles.
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2020-01-17IOI Annual Report 2018/2019 (EN / FR / ES)
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2020-01-16
Input requested on UN Resolution on the Role of the Ombudsman
UN Resolution 72/186 on the Ombudsman, mediator and other national human rights institutions; input requested. **** Résulution 72/186 des Nations unies sur l'Ombudsman, le médiateur et d'autres institutions nationales des droits de l'homme; demande des commentaires. **** Resolución 72/186 de Naciones Unidas sobre el Ombudsman, el mediador y demás instituciones nacionales de derechos humanos; se solicita su aporte.
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2020-01-16
OHCHR - Questionnaire Ombudsman (FR)
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2020-01-16
OHCHR - Cuestionario Ombudsman (ES)
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2020-01-16
OHCHR - Cuestionario Ombudsman (ES)
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2020-01-16
OHCHR - Questionnaire Ombudsman (FR)
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2020-01-15
Ombudsman presents draft bills of enabling legislation to Prime Minister
The Ombudsman Commission officially presents draft bills etc. of it's enabling legislation to the Prime Minister of the independent state of Papua New Guineam Hon. James Marape.
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2012-11-19
L’enquêteur correctionnel attire l'attention sur l'automutilation dans les pénitenciers
Le 39e Rapport annuel du Bureau de l'enquêteur correctionnel a été déposé au Parlement le 23 octubre 2012. Dans son rapport, l'enquêteur correctionnel du Canada, M. Howard Sapers, a attiré l'attention sur l''augmentation considérable du nombre et de la prévalence d'incidents graves d'automutilation dans les pénitenciers.
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2020-01-10
Ombudsman highlights disability transport issues to Irish Government
Irish Ombudsman Peter Tyndall has written to the Irish Government to highlight some of the issues raised in complaints to his Office that affect people with disabilities. The Government met Thursday 9 January in Marino, Dublin for a special meeting to discuss disability issues.
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2012-11-09
Release of report "Listening and Learning"
A significant rise in the number of complaints where the NHS has failed to provide an adequate remedy or proper apology when things have gone wrong is highlighted in a new report published by the Health Service Ombudsman.
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2012-11-08
Workshop on Complainant Behaviour
The Forum of Canadian Ombudsman is going to organize the workshop 'Managing unreasonable Complainant Behaviour' with the assistance of the IOI.
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2012-11-08
Correctional Investigator treating Prison Self-injury
The 39th Annual Report of the Office of the Correctional Investigator was recently tabled in Parliament. In releasing his report, the Correctional Investigator of Canada, Mr. Howard Sapers, called attention to the dramatic increase in the number and prevalence of serious self-injury incidents in federal prisons.
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2020-01-08
12th IOI World Conference – extended “early bird” registration
The IOI and the Office of the Ombudsman are pleased to announce that the date for "early bird" or reduced rate registration fees has been extended until 31 January 2020. **** L’IIO et le Bureau de l’Ombudsman d’Irlande ont le plaisir de vous annoncer que le délai pour une inscription à tarif réduit a été prolongé jusqu’au 31 janvier 2020. **** El IIO y la Oficina del Ombudsman de Irlanda tienen el agrado de informarles que la fecha límite para beneficiar del descuento por inscripciones anticipadas se ha ampliado hasta el 31 de enero de 2020.
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2020-01-03
Control Yuan to Establish National Human Rights Commission
The CY passed the draft “Organic Law of the Control Yuan National Human Rights Commission,” as well as draft amendments to “the Organic Law of the Control Yuan” and “the Organic Act of the Control Yuan Committees,” at the 62nd plenary meeting on June 11, 2019. The bills were then sent for review and deliberation by the Legislative Yuan, which passed them into law on Human Rights Day on Dec. 10, 2019. With the promulgation of the new legislation, the CY National Human Rights Commission shall be established accordingly, marking a new era for the promotion and protection of human rights in Taiwan.
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2012-10-25
Commissioner of Official Languages publishes Annual Report
Graham Fraser, Commissioner of Official Languages recently announced the release of this year’s annual report, focusing on linguistic duality as an invaluable asset for all English- and French- speaking Canadians.
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2012-10-25
10th World Conference & by-laws reform
The Board carefully considered all of the suggested amendments and ideas put forward by IOI members in the final phase of consultation in September 2012. We are grateful to all those who took the time to provide us with such a rich menu of comments.